Reconciliation Senior Specialist

Posted Jul 11

Aspire is the leading all-in-one finance operating system for growing businesses in APAC. We are on a mission to reinvent business finance for a new generation of entrepreneurs and business owners, empowering startups and MSME to realise their full potential. 

Founded in 2018, Aspire has raised over USD 300M+ across equity and debt from world-class investors. In 2023, we successfully closed an oversubscribed USD 100 million Series C equity round led by Sequoia Capital and Lightspeed Ventures with participation of Tencent, Paypal Ventures, LGT Capital Partners, Picus Capital and MassMutual Ventures. To power our solutions, we have partnered with some of the best companies in the world such as Visa and Wise and helped more than 15,000 businesses using our suite of products.

For 2 consecutive years in 2022 & 2023, Aspire has been awarded Best Employer of the Year and Startup of the year by Asia FinTech Awards, and also LinkedIn’s Top Startup in Singapore. In 2023, we also made it to CB Insights’ Top 100 Global Fintech List. 

You will be amazed by the energy and experience of our team! Aspire serves as an environment for you to innovate and drive change with our team of ex-entrepreneurs, ex-founders, and high-achievers with international and diverse backgrounds.

Are you a top talent who is passionate about entrepreneurship? Join our rapidly growing team to make an impact in the fintech space! 

About The Team

The Reconciliation team is part of Aspire’s Risk Operations department. The Reconciliation team ensures that client ledgers, client balances, and client money flows are correct and that client funds are safeguarded. The team acts as a second line of defense on ledger and safeguarding risks.

About the Role

As Reconciliation Senior Specialist, you manage the reconciliation of our client accounts for one of the countries where Aspire operates. You report to the Reconciliation Lead who manages reconciliation at group level.

What will you be doing? 

  • Ensure proper reconciliation of client balances and client transactions on all our accounts, in multiple currencies, and for all Aspire licensed entities
  • Investigate, document and escalate non-reconciled transactions and ledger discrepancies, as well as suggest and align on remediative and preventive measures
  • Manage the ledger reconciliation software we use to reconcile client ledgers
  • Help build and manage operations and risk management programs to mitigate ledger and safeguarding risks
  • Monitor and test the effectivity and resilience of risk management rules, processes, policies, programs, and continuously improve them
  • Report on relevant metrics: Reconciliation rates, Reconciliation SLAs, Auto reconciliation rates, Balance discrepancies
  • Work closely with relevant stakeholders - Finance, Product, Compliance - to rally everyone around creating strong and effective practices to manage client funds, to resolve issues, to design client Aspire’s product and tech

Minimum Qualifications:

  • At least 5 years of experience in a reconciliation role within financial services, demonstrating a deep understanding of the domain.
  • Proven ability to take ownership and initiative, making things happen promptly and being hands-on when necessary.
  • Strong communication skills, with the ability to articulate requirements, align with key stakeholders, and build consensus for implementing strategies and action plans.
  • Demonstrated ability to prioritize tasks and targets in a highly unstructured environment.
  • Expertise in balancing risk and business objectives, making decisions that account for both and rallying stakeholders around them.

What we offer

  • Uncapped flexible annual leave.
  • Hybrid work arrangement. 
  • Training subsidy for your professional growth.
  • Wellness benefit.
  • Team bonding budget to foster collaboration and sense of belonging.
  • Flexibility to work from anywhere (for up to 90 days per annum).
  • Culture is Key: We always strive to cultivate a special culture that brings special talents together - You can learn more about our culture on our careers site and LinkedIn Life page.

Equal Opportunity Statement 

Aspire is an equal opportunity employer and is committed to providing equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic as outlined by applicable laws. 

Please note: by submitting your application, you acknowledge that you have read and understood Aspire’s Data Protection Policy for Employees, Freelancers, Contractors and Job Applicants (the “Policy”), and consent to the collection, use and disclosure of your personal data by Aspire for the purposes set out in the Policy. You may withdraw consent for such collection, use and disclosure, and make an access or correction request in respect of your personal data, in accordance with the Policy by emailing people@aspireapp.com.