Revenue Operations Specialist
Contrast recognized for its innovation in Runtime Security
Contrast Security is the world’s leading provider of security technology that enables software applications to protect themselves against cyberattacks, heralding the new era of self-protecting software. Contrast's patented deep security instrumentation is the breakthrough technology that enables highly accurate assessment and always-on protection of an entire application portfolio without disruptive scanning or expensive security experts. Only Contrast has sensors that work actively inside applications to uncover vulnerabilities, prevent data breaches, and secure the entire enterprise from development to operations to production.
About the Position
Reporting to the Global Controller, the Revenue Operations Specialist will partner closely with the Global Business Operations team, including deal desk, order management, and the sales proposal teams to ensure timely, accurate billings and collections as well as supporting the proposals process.You will be responsible for assessing taxes related to all sales orders, including sales tax, VAT/GST and ensuring Company remains in compliance with relevant tax laws. When applicable, you will also be responsible for proactively ensuring compliance with income tax withholdings related to sales orders.
Responsibilities
- Own the accurate and timely creation of billings based upon terms of sales orders.
- Ensure compliance with relevant tax laws related to sales orders, including accurate assessment, collections/remittance and related tax filings based upon relevant tax laws.
- Ensure appropriate customer and/or Company’s tax exemption declarations and documentation are in place to support relevant tax positions actioned.
- Manage sales tax system ensuring the U.S. sales tax tables are maintained to reflect changes in business and statutory laws.
- Work with deal desk and order management teams to ensure customer’s billing and shipping information is complete and accurate.
- Partner with product, customer success and deal desk teams to stay informed of any new product or service offerings in order to ensure appropriate application of tax on sales orders.
- Manage all customer interactions related to billing, including responding to billing questions, and following up with accounts on past due balances.
- Ensure timely and complete collections, including accurate forecasting of the timing of collections. Enforce payment terms and continuously drive improvement of the collections process, minimizing days sales outstanding (DSO).
- Partner with business stakeholders, including sales operations, channel and/or alliances teams to identify and action downstream transactions which are triggered through either the billing and/or collections process.
- Partner with compliance and proposal teams to support customer compliance obligations and requests for proposals.
- Own the general ledger accounts related to billing, including accounts receivable, sales tax, income tax withholding, ensuring accurate financial reporting and work papers in support of audit. Assist with the annual financial statement audit.
- Provide reporting related to billings, collections, aging and forecasting needed by the finance and accounting teams.
- Prepare ad hoc analysis, reporting and other related duties as assigned.
Qualifications
- Bachelor's degree in accounting or finance required
- 3+ years of experience in billings and collections for a Saas based business with global sales.
- Ability to demonstrate working knowledge of sales tax and income tax withholding.
- Excellent time management, analytical and problem-solving skills. Energetic with the ability to remain flexible and adapt to changing priorities in a fast-paced environment.
- Proven ability to work autonomously within a collaborative team environment while building relationships with business stakeholders and customers.
- Strong oral and written communication skills along with a positive customer service attitude.
- Advanced Microsoft Excel skills (v-lookup, pivot tables, etc.).
- Attention to detail and ability to produce accurate, timely work product.
- Salesforce CPQ, NetSuite, Avalara and billing platforms such as Ariba experience is preferred.
- Basic knowledge of GAAP revenue accounting is a plus
- Positive, energetic, can-do attitude
We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.
What We Offer
Salary and Other Compensation
This position's standard base pay range is $105,000 - $125,000 annually. This position is also eligible for an equity package subject to the terms of the Company’s applicable plans. When determining a candidate’s compensation, we consider several factors: geography, skill set, experience, job scope, and current market data.
Benefits
Contrast Security offers the following benefits for this position, subject to applicable eligibility requirements: Medical Insurance, Dental Insurance, Vision Insurance, 401(k) Retirement Plan with Employer Match, Life Insurance, Long Term Disability Insurance, Short Term Disability Insurance, Transit, and Commuter benefits, Flexible PTO, 56 hours of Annual Sick time, Paid Parental Leave and Paid Holidays.
Disclaimer
The salary, other compensation, and benefits information are accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.
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We believe in what we do and are passionate about helping our customers secure their business.
If you’re looking for a challenge and want to enjoy where you work, you’ll love Contrast Security.
Contrast Security is committed to a diverse and inclusive workplace. We are an equal-opportunity employer, and our team is comprised of individuals from many diverse backgrounds, lifestyles, and locations. At Contrast, we strive to build diverse teams that reflect the people we want to empower through our products. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Contrast is proud to be an equal-opportunity workplace. If you have a specific need that requires accommodation, please let a member of the People Team know.
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