Reviewer (Customer Service)
We’re growing! Don't miss the opportunity to be part of our global team as our Reviewer (Customer Service).
About Us
At iVisa we believe that traveling should be simple. That’s why over 1.1 million travelers have chosen us to facilitate their photos, passports, visas, and other travel documents.
We are the easiest, fastest, and simplest solution in the market. Our company is growing 100% year on year. We know our biggest strength is our people and we’re looking for the right new team members to help propel our culture and achieve our goals. Above all else, we always have fun!
What would you do?
- Review new customer orders in the system platform (Backend).
- Provide expert knowledge and review Visa applications to make sure we improve the approval chances of all our customers.
- Attend all meetings as scheduled.
- Become SME (subject matter expert) in one (1) iVisa processing area, and one (1) iVisa product.
What are we looking for?
- Be analytical, critical thinking, and attention to detail.
- Experience in customer Service
- Advanced English level
What we offer?
- Remote-first: work from everywhere.
- Work in a hyper-growth, dynamic, and international environment. Run in a highly tech-minded company with top of line tools.
- The opportunity to help build a company that will continue to redefine the travel industry.
- A transparent company culture with flat hierarchies (and super cool coworkers).
- Lots of responsibility and a real chance to make an impact.
iVisa ensures equal employment opportunity to all employees and applicants without discrimination or harassment based on race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, marital status, or medical condition.