Sales Coordinator
Description
We Impact Lives Through Purpose-Driven Work in A People First Culture
Ascend Learning is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data driven solutions across the lifecycle of learning.
Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers.
We're always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where you'd thrive, read on to learn more.
Ascend Learning leads the way in innovation and solution creation to improve outcomes and deliver results for students, educators, and healthcare workers in the ever-changing field of healthcare. We offer advanced resources that drive nursing success, empower front-line certified allied health workers, help physicians pass boards and stay current, and provide education management tools for medical education programs.
WHAT YOU'LL DO
The Sales Coordinator supports the Ascend Learning International Operation and reports to the International Head of Operations. The Sales Coordinator will work daily, liaising between internal stakeholders and the international sales and operations team. This position is responsible for processing all international digital requests, working with outside contractors on vetting customer orders, linking customers with appropriate international sales contacts, and assisting in addressing product related questions. The ISC will also be involved in various operational support initiatives.
WHERE YOU’LL WORK
This position will work remote in the United States. Hours will be 9-6 PST.
HOW YOU’LL SPEND YOUR TIME
- Support International Sales Team with day-to-day product-related questions and requests. Liaise with internal stakeholders (JBL product, marketing, customer service, and other internal stake holders) on behalf of the outside international sales team to troubleshoot issues as needed.
- Direct internal sales leads and customer queries to the appropriate international team/member.
- Monitor international orders inbox, prioritize and action sales leads, quotes and order requests
- Manage international eBook pricing and files requests. Liaise with international digital vendors and digital content manager to respond to digital pricing requests and submit digital file requests.
- Participate in and summarize monthly business meetings, identify action items, and action operational requests.
- Process International Digital Requests (Navigate, Instructor Resources & eBook Requests).
- Assist with operational projects and reports as needed.
- Conduct international business development market research as needed.
- Pull international operational reports as needed.
WHAT YOU'LL NEED
- BA/BSc in Marketing٫ Business or related field preferred
- Minimum 2 years of related experience
- Experience as a Sales Coordinator
- Excellent computer skills
- Proficient in using MS Office; strong excel skills preferred
- Good organizational skills
- Excellent communication skills (verbal and written)
BENEFITS
- Flexible and generous paid time off
- Competitive medical, dental, vision and life insurance
- 401(k) employer matching program
- Parental leave
- Wellness resources
- Charitable matching program
- Hybrid work
- On-site workout facilities (Leawood, Gilbert, Burlington)
- Community outreach groups
- Tuition reimbursement
Fostering A Sense of Belonging
We seek out and celebrate all people and perspectives and cultivate an inclusive culture where everyone can thrive, feel valued and be their authentic selves. Our culture is firmly rooted in the belief that by embracing our differences and drawing on diverse perspectives, we are a stronger, more innovative, and more successful organization where employees experience a sense of belonging.
About Ascend Learning
As a tech-enabled services company, Ascend Learning is a national leader in developing and delivering data-driven online educational content, software, assessments, analytics, and simulations serving institutions, students and employers across healthcare, fitness and wellness, public and workplace safety, skilled trades, insurance, financial services, cybersecurity, and higher education. We're committed to accelerating the learning pathways that can move people into careers where they have the knowledge and skills to have an impact and help change lives in the communities they serve. Headquartered in Burlington, MA with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2023 Greatest Workplaces for Diversity.
Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S. based positions with Ascend Learning, LLC must be legally authorized to work in the United States and verification of employment eligibility will be required at the time of hire.
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