Sales Development Representative
Coursera was launched in 2012 by two Stanford Computer Science professors, Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 136 million registered learners as of September 30, 2023.
Coursera partners with over 300 leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, Guided Projects, and bachelor’s and master’s degrees. Institutions around the world use Coursera to upskill and reskill their employees, citizens, and students in fields such as data science, technology, and business. Coursera became a B Corp in February 2021.
Join us in our mission to create a world where anyone, anywhere can transform their life through access to education. We're seeking talented individuals who share our passion and drive to revolutionize the way the world learns.
We at Coursera are committed to building a globally diverse team and are thrilled to extend employment opportunities to individuals in any country where we have a legal entity. We require candidates to possess eligible working rights and have a compatible timezone overlap with their team to facilitate seamless collaboration. As a remote-first company, our interviews and onboarding are entirely virtual, providing a smooth and efficient experience for our candidates.
The Sales Development Team is a critical component of our growth plan. All inbound and outbound engagement with prospective customers starts with the SDR team. As a Sales Development Associate, you will be responsible for generating interest in Coursera by contacting prospects, presenting our solutions, and qualifying leads for our sales team. You will work closely with sales and marketing teams to ensure we operate as a seamless organization to build our pipeline of business.
The ideal individual will have an interest in working for a social enterprise. Your knowledge of edtech, and enterprise learning combined with superior communication skills and analytical abilities, will shape Coursera’s business to help us provide more access to education globally.
Responsibilities:
- Build a pipeline of leads for the sales team by qualifying inbound inquiries and reaching out to high-potential prospects.
- Conduct effective discovery and qualification conversations with prospects through your deep understanding of our product value proposition and use cases.
- Develop creative strategies for engaging and nurturing prospects using content, email, phone, social media and any other strategies that work!
- Partner closely with members of the sales and marketing teams to coordinate engagement strategies and improving processes
- Use your frontline knowledge of customer needs to educate the broader team on learnings and opportunities.
Basic Qualifications:
- A degree or professional experience
- Have a basic understanding of sales and marketing
- Experience with personal and interpersonal skills in order to effectively communicate with customers
Preferred Qualifications:
- Comfort working in ambiguous, quickly-changing environments
- Experience with high volume request and excellent time management skills
If this opportunity interests you, you might like these courses on Coursera:
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Coursera is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at accommodations@coursera.org.
For California Candidates, please review our CCPA Applicant Notice here.
For our Global Candidates, please review our GDPR Recruitment Notice here.
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