Senior Compliance Advisory Manager

Posted Jul 17

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking. 

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

Hear from our team about what it's like working at Monzo ✨

📍London, Cardiff or Remote | 💰 £86,000 - £100,000 + Benefits | Hear from the team ✨ 

⭐Our Risk & Compliance team

We’re looking for a Senior Compliance Advisory Manager to join our second line of defence (2LoD). 

We’re looking for a pragmatic, collaborative and experienced senior compliance manager with deep knowledge of FCA rules and associated regulations, who is passionate about Monzo's mission to make money work for everyone. This role will have day-to-day responsibility for advising on compliance matters associated with Monzo’s Wealth Collective covering Pensions, Investments, Savings and Insurance products in the UK, reporting directly to Monzo’s Senior Compliance Advisory Team Manager.

At Monzo we do things differently: we truly care about providing a phenomenal experience for our customers. We believe there’s a better way to do banking, and we want to be the best possible (fully compliant!) bank without getting stuck in the old ways of doing things. We operate a “three lines of defence” model of risk management at Monzo: you’ll be working in 2LoD as part of our Risk and Compliance Collective, in the Compliance Team.

This role will partner directly with our Product teams to ensure we fulfil our Consumer Duty requirements, launch products safely and adhere to key regulatory compliance obligations. This will require experience of advising on the requirements of the FCA sourcebooks whilst also having a grounding in the retail banking and payments landscape and requirements more widely.

🔑 You’ll play a key role by...

  • Proactively working closely with the Product teams in Wealth to provide clear and accurate technical or specialist compliance advice across: 
  1. a number of areas (FCA Handbook primarily, though not exclusively, COBS, ICOBS, BCOBS, PRIN); and 
  2. primary and secondary legislation and guidance within HMRC’s remit, in respect of new products and major strategic initiatives. 
  • Providing Compliance advice and guidance on financial promotions, supporting both the Marketing and Financial Promotion teams.
  • Building and maintaining proactive, effective and constructive relationships with fellow Compliance team members, supporting the Compliance Leadership and regularly liaising with first line Risk, Legal and Audit.
  • Supporting the vision, strategy and direction of Conduct and Compliance Advisory, consistent with the CRO’s broader strategy for the Risk, Compliance and Financial Crime Collective.
  • Promoting the culture and practice of compliance within Monzo through training, coaching and constructively challenging first line colleagues. 
  • Challenging our policies and procedures to make sure that we’re providing great customer outcomes and meeting regulatory requirements.
  • Collaborate with the wider Compliance team in creating and updating compliance policies and procedures to reflect current regulatory requirements.
  • 2LoD support and oversight on Regulatory Breach and Incident Management.
  • Exploring new ways to streamline, automate and enhance Monzo’s approach to compliance.
  • Delivering continuous improvement to the function and helping to create a Compliance ‘centre of excellence’.

This role requires strong communication & collaboration skills with a ‘ hands-on ’ approach, to ensure that regulations are fully understood, our products are ‘compliant by design’ and our customers' needs are being met.

🤩 We’d love to hear from you if…

  • You have in-depth experience of the Consumer Duty and advising on regulatory requirements for investments and pensions.
  • You like to be where the action is and thrive in fast paced environments where you can take the lead and shape new products and initiatives by building strong, mutually respectful relationships.
  • You are a strategic thinker, a strong communicator and a keen problem solver who knows how to assess risk and recommend solutions that balance business and risk perspectives.
  • You have hands-on regulatory experience, such as a practical understanding of relevant regulation regarding some or all of retail investments, pensions, insurance, and savings having ideally spent time in house at a bank, investment platform, and/or financial technology company advising on regulatory conduct compliance matters.
  • You have working knowledge of the role of the Risk and Compliance function within the 3 lines of defence model.
  • You're self-motivated, highly organised and focused on executing well.
  • You're able to work independently and with changing priorities.
  • You’re able to build strong, mutually respectful relationships with diverse teams.
  • You have a genuine interest in the role of Compliance and recognise the value of compliance being a competitive advantage in a business like Monzo.
  • You have a passion for compliance and are excited about the future of banking and want to work with us to shape it.

🙌What’s in it for you

💰£86,000 - £100,000 ➕ share options.

📍This role can be based in our London or Cardiff offices, but we're open to distributed working within the UK (with ad hoc meetings in London)

⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 

📚£1,000 learning budget each year to use on books, training courses and conferences.

➕ Plus lots more! Read our full list of benefits.

🌈 The application journey has 4 key steps

- Phone call with recruiter (30 mins)

- Initial video call with hiring manager (30 mins)

- Technical video interview with hiring manager and stakeholder (60 mins)

- Behavioural interview with stakeholders (45 mins)

Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on business-hiring@monzo.com

We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.

#LI-NZ1 #LI-REMOTE

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2023 Diversity and Inclusion Report and 2023 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊