Senior Growth Product Manager

Posted Mar 5

SUPERHUMAN 👉

Our customers get through their inbox twice as fast; many see inbox zero for the first time in years.

Come shape the future of email, communication, and productivity!

BUILD LOVE 💜

At Superhuman, we deeply understand how to build products that people love. We incorporate fun and play; we infuse magic and joy; we make experiences that amaze and delight.

It all starts with the right team — a team that deeply cares about values, customers, and each other.

CREATE MASSIVE IMPACT 🚀

We're not solving a small problem, and we're not addressing a small market. We're going after email; the one activity that consumes more of our work day than any other.

Our ambition doesn't stop there. Next: calendars, notes, contacts, tasks. We are building the productivity platform of the future.

DO THE BEST WORK OF YOUR LIFE 🌟

We have created the frameworks for how to build product market fit, and redefined the narrative of how to onboard customers successfully. We have shown the world it's possible to build a premium productivity brand. Our investors include Andreessen Horowitz, First Round Capital, IVP, Tiger Global Management, Sam Altman, and the founders of Gmail, Dropbox, Reddit, Discord, Stripe, GitHub, AngelList, and Intercom.

Our latest financing was led by IVP, and we welcomed Ajay Vashee to our board. Our prior financing was led by Andreessen Horowitz, and we welcomed Marc Andreessen and David Ulevitch to our board.

This time, we're swinging for the fences and fundamentally rethinking how individuals and teams should collaborate. We are building a household brand and a worldwide organization. We are here to do the best work of our lives, and we hope you are too.

As our second Product Manager focused on Growth, you'll have the opportunity to accelerate Superhuman's revenue growth by streamlining and optimizing all parts of our funnel.

ROLE 👩🏽‍💻👨‍💻

  • Drive the roadmap for funnel improvements in partnership with growth marketing to set our customers up for successful activation and adoption of Superhuman
  • Collaborate with design, engineering and marketing to craft amazing product experiences that delight our customers
  • Combine qualitative research and quantitative analysis to inform crucial product decisions
  • Own and drive projects from ideation through implementation and launch, focusing on excellent execution
  • Contribute to developing a deeper culture of experimentation and rapid learning across the company while maintaining strong customer empathy
  • Deeply understand and embody the voice of the customer

SOUND LIKE YOU? 🙌 

  • Experience: 6+ years relevant working experience, including 2+ years in growth product specifically
  • Curious: You love exploring new and existing paradigms to add to your repertoire of ideas and solutions. You are exceptionally curious about new products and how users will respond to them. 
  • Empathetic: You deeply understand how customers think. You can accurately predict how changes will make them feel. You enjoy creating delight.
  • Excellent Communication: You are comfortable and confident sharing your thoughts in verbal or written form. You can engage constructively in debate and discussion with your colleagues and peers.
  • Appreciation of Quality: You are very enthusiastic about your favorite products, and can articulate why they’re incredible. You are excited to build a premium brand.
  • Analytical Approach: You are comfortable exploring data sets independently and writing SQL queries to understand customer behavior. You are comfortable leading your team through data-driven decision making.
  • Location: We're open to you joining us in our San Francisco office, or from a home office anywhere in North America.

SALARY INFO 💸

The Growth Product Manager role spans several internal levels (L3-L4), and a wide breadth of experience at Superhuman. Through our interview process, we will review your background and local market data, and use a mix of technical and qualitative assessments to determine where you fall in our range. We will talk about compensation in our first conversation and be transparent throughout the process about which level we think is the best match for you in our organization.

Our starting salaries for this role range from $160,000 - $180,000. The salary range does not reflect total compensation, which includes base salary, benefits, and company stock options.

We are open to hiring for this role anywhere in the US. We take a locally informed approach to compensation, and our range is inclusive of starting salaries in different geographies.

BENEFITS 🎁

Taking Care of Your Future 🙏

  • Medical, dental and vision insurance: 100% coverage for you, 75% coverage for all your dependents.
  • Voluntary insurance: short-term disability, long-term disability, and life insurance.
  • 401(k) plan (we match 75 cents per dollar, up to 4% of your salary).
  • Free access to Northstar, a financial wellness platform that provides financial advisors + personal finance tools.

Generous Time Off 🏝

  • Take as much vacation as you like!
  • 13 additional company holidays, plus your own Care Days, Flexible Holidays and a company-wide Winter Break.
  • Generous parental, caregiver, healthcare, and compassionate leave policies.

Investing in Your Growth ✍️

  • $3000 per year towards your professional development.
  • Free access to Calm and Taskhuman.
  • Allyship education program to help build your best self.

Setting You Up For Success 🧑🏻‍💻👩🏾‍💻

  • Custom MacBook Pro.
  • $1000 budget for workstation setup.
  • $60/week for your lunches, groceries, or whatever nutrition you need to stay fueled up!
  • Flexible spending accounts for commuter costs, dependent care, and healthcare expenses.

At Superhuman, we value diversity. We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.