Senior IT Learning Design Professional
Do you thrive on making a difference? Do you love having the ability to create new programs with the potential for impact? This exciting opportunity at Humana, a company dedicated to improving the health outcomes of every person we serve, will enable you to influence Humana - s IT associate capabilities by designing a skilling program to support Humana - s evolving technology landscape.
The Senior Learning Design Professional partners with IT Leaders and Associates to analyze the skilling needs of the organization, and uses performance consulting strategies, adult learning theory, and instructional design best practices to design appropriate solutions to solve the knowledge or performance gap. The Senior Learning Design Professional develops learning content, evaluates solutions, leads design project teams, and partners with subject matter experts and business stakeholders to continuously improve results.
The Senior Learning Design Professional begins to influence departmental strategy. Makes decisions on moderately complex to complex issues, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.
Responsibilities
The Senior Learning Design Professional uses consultative skills to conduct needs analysis, identify the gap, and determine whether learning solutions are necessary or relevant.
Designs and develops learning solutions, for technical topics supporting information technology associates, that solve for the learning gap, create clarity from ambiguity, are engaging, and align with adult learning best practices. Develops content by writing storyboards, scripts, instructor and participant guides, and eLearning. Writes effective measurable learning objectives, assessments, and measurement plans and evaluates the learning program effectiveness, and adjusts to improve learner experience and performance.
Creates strong partnerships with the business and collaborates with subject matter experts to gather and review information and content.
Provides instruction and guidance to Facilitators and may facilitate some learning programs. Knows how to use social media and collaborative tools to facilitate learning.
Required Qualifications
- Bachelor's degree or 5 or more years of experience working in a learning design role.
- Must be passionate about contributing to an organization focused on continuously improving consumer experiences.
- Prior experience leading learning project teams, creating learning designs, and developing interactive, engaging eLearning and virtual instructor-led content for adult learner.
- Quickly learns new technologies, comfortable working in a highly technical environment.
Preferred Qualifications
- Master's Degree in Learning, Education, or a related field.
- Prior experience working in technology and or digital field
- Prior experience designing learning in the IT /Technology space
- Prior experience facilitating learning programs
- Data visualization and reporting experience
- Work experience in a health care and/or insurance setting
- Designing and leading large learning programs
- Designing and leading skilling, coaching or mentoring programs
- Experience creating certifications or badging programs
Additional Information:
Why Humana?
At Humana, we know your well-being is important to you, and it - s important to us too. That - s why we - re committed to making resources available to you that will enable you to become happier, healthier, and more productive in all areas of your life. Just to name a few:
- Work-Life Balance
- Generous PTO package
- Health benefits effective day 1
- Annual Incentive Plan
- 401K - Company match
- Well-being program
- Paid Volunteer Time Off
- Student Loan Refinancing
If you share our passion for helping people, we likely have the right place for you at Humana!Work-At-Home Requirements
To ensure Home or Hybrid Home/Office associates - ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:
- At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
- Satellite, cellular and microwave connection can be used only if approved by leadership
- Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
- Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.
- Work from a dedicated space lacking ongoing interruptions to protect member PHI/ HIPAA information.
**Some travel may be required; up to 10%
Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide a social security number if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions to add the information to the application at Humana - s secure website.
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Scheduled Weekly Hours
40