Senior Manager, HR People Services
About Coalfire
Coalfire is on a mission to make the world a safer place by solving our clients’ hardest cybersecurity challenges. We work at the cutting edge of technology to advise, assess, automate, and ultimately help companies navigate the ever-changing cybersecurity landscape. We are headquartered in Denver, Colorado with offices across the U.S. and U.K., and we support clients around the world.
But that’s not who we are – that’s just what we do.
We are thought leaders, consultants, and cybersecurity experts, but above all else, we are a team of passionate problem-solvers who are hungry to learn, grow, and make a difference.
And we’re growing fast.
We’re looking for a Senior Manager of HR People Services to support our Human Resources team.
Position Summary
We are seeking a dynamic and experienced Manager, HR People Services to join our team at Coalfire. This role will be responsible for overseeing HR operations, including HRIS management, onboarding, and other people services functions. The Manager, HR People Services will play a critical role in ensuring smooth HR processes and delivering exceptional service to our employees and leaders.
What You'll Do
- Lead the administration, configuration, and optimization of HRIS systems to support various HR functions, including employee data management, payroll, benefits administration, and reporting.
- Collaborate with cross-functional teams to assess system needs, troubleshoot issues, and implement enhancements to improve system performance and user experience.
- Stay updated on industry trends and best practices in HR technology, recommending and implementing enhancements as needed.
- Develop and manage the onboarding process for new hires, ensuring a positive and seamless experience from offer acceptance through the first days of employment.
- Collaborate with hiring managers and cross-functional teams to coordinate onboarding activities, including orientation sessions, paperwork completion, and system access setup.
- Use Workday and other HRIS systems and tools to facilitate onboarding tasks, such as verifying employment eligibility, managing background checks, and preparing employee documentation.
- Gather feedback from new hires and stakeholders to continuously improve the onboarding process and enhance the overall employee experience.
- Supervise the HR People Services team, ensuring smooth day-to-day HR processes and transactions.
- Develop and maintain HR policies, procedures, and documentation to ensure compliance with legal requirements and company standards.
- Manage employee data and records accurately and confidentially, ensuring compliance with data privacy regulations.
- Provide guidance and support to employees and managers on HR-related inquiries, policies, and procedures.
- Process Improvement:
- Identify opportunities for process improvement within HR operations, HRIS, and related systems, implementing solutions to enhance efficiency, accuracy, and user experience.
- Conduct regular audits and quality checks to ensure data integrity and compliance with internal policies and regulatory requirements.
- Streamline workflows and automate manual processes wherever possible to optimize resource allocation and reduce administrative burden.
- Develop and generate regular reports and ad-hoc analyses from HRIS data to support decision-making and strategic planning.
- Provide insights and recommendations based on HR metrics and trends to drive continuous improvement and inform HR strategies and initiatives.
What You'll Bring
- 10 years of experience in HR, focused on HRIS, Operations, administration and process optimization.
- Strong understanding of HR processes, regulations, and data privacy laws.
- Experience with HRIS platforms, preferably Workday, including configuration, reporting, and integrations.
- Excellent leadership, communication, and interpersonal skills.
- Strong analytical and problem-solving abilities, with a keen attention to detail.
- Ability to manage multiple priorities in a fast-paced environment and adapt to changing business needs.
- Bachelor's degree in Human Resources, Business Administration, Information Systems, or equivalent experience in related field.
Bonus Points
- Experience in process improvement and project management methodologies
- Master's degree in related field
- HR certification (e.g., PHR, SPHR)
Why You'll Want to Join Us
At Coalfire, you’ll find the support you need to thrive personally and professionally. In many cases, we provide a flexible work model that empowers you to choose when and where you’ll work most effectively – whether you’re at home or an office.
Regardless of location, you’ll experience a company that prioritizes connection and wellbeing and be part of a team where people care about each other and our communities. You’ll have opportunities to join employee resource groups, participate in in-person and virtual events, and more. And you’ll enjoy competitive perks and benefits to support you and your family, like paid parental leave, flexible time off, certification and training reimbursement, digital mental health and wellbeing support membership, and comprehensive insurance options.
At Coalfire, equal opportunity and pay equity is integral to the way we do business. A reasonable estimate of the compensation range for this role is $86,000 to $148,000 based on national salary averages. The actual salary offer to the successful candidate will be based on job-related education, geographic location, training, licensure and certifications and other factors. You may also be eligible to participate in annual incentive, commission, and/or recognition programs. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.