Senior Manager, Sales Operations
Description
As a Sales Operations Manager at GoGlobal, you will play a critical role in optimizing the success of our sales organization by managing sales goals, forecasts, tools, and processes. You will work closely with various teams (e.g., Sales, Sales Development, Sales Enablement, Marketing, Account Management, IT, and Operations) and be responsible for ensuring sales processes are designed and followed, supporting the sales team, and providing insights to increase productivity and effectiveness across the sales tech stack.
To drive success in this role, you will have a track record of success in implementing and improving revenue processes for a global sales org using HubSpot. Regular collaboration with cross-functional leaders will be key in ensuring goals are achieved.
Role & Responsibilities:
- Support in weekly, monthly, and quarterly pipeline reporting and forecasting for the respective sales organization, identifying significant changes and trends.
- Administer and maintain the respective sales team pipeline and data in our CRM, HubSpot. Provide HubSpot maintenance and support, Lead to Closed Won assistance.
- Support in the rollout of a new pricing model and implement a CPQ tool or process to ensure an easy quoting process for Sales, record keeping in CRM, and invoice process for Finance.
- Deal Desk management to ensure Sales has the appropriate support throughout the sales process to keep deals moving and maintain a healthy, accurate pipeline while also ensuring closed won deals go through a robust validation.
- Track & analyse key metrics including pipeline growth, deal probabilities, margin percentages, win/loss rates, & tracking against KPIs/targets to provide insights and recommendations to the business.
- Map sales process activities and actions to the CRM and provide sales process training as needed.
- Understand the post-sales departments and processes at a deep level to ensure systems and processes designed and built for sales takes into account all post-sales activities and have organizational improvements.
Requirements
- 3+ years of experience in Sales Operations in a B2B services or SaaS company.
- Experience with HubSpot, with a deep understanding of HubSpot principles.
- Project management skills – understand project steps and how to push for execution.
- Excellent organization skills, including attention to detail and prioritization capabilities.
- Excellent written and verbal communication skills, ability to work across diverse cultures.
- This role is open to candidates across the European region.
About Us
GoGlobal is a leading global expansion service provider offering comprehensive solutions in global recruitment, employment, payroll and compliance services. As a trusted partner, we specialize in assisting businesses with their human resources, taxation, accounting, and all corporate services essential for seamless global expansions and operations. With a robust presence in over 100+ countries, our expertise extends to recruiting, employing on behalf of clients, facilitating payments, and establishing operational footholds, including legal entities, bank accounts, and ensuring annual compliance worldwide. Powered by cutting-edge technology, our solutions complement our experienced on-the-ground experts, enabling us to navigate and address the unique intricacies of each locale with a cohesive global strategy.
Why GoGlobal
GoGlobal, as a privately-owned company, offers its clients genuine global solutions! We stand out from the crowd as we make swift decisions aligned with our ambitions, free from outside investor pressures. This gives us the flexibility to quickly adapt to market changes and seize unique opportunities. Instead of distributing earnings to shareholders, we invest our profits back into the business, fuelling growth that’s driven by our own revenue and our team’s performance. Without expectations from external investors, we have the freedom to chart our own course and our success. Winning in our own way is what drives us.
Most importantly, our independent ownership allows us to preserve our culture that is rooted in our core values; prioritizing people, focusing on performance, embracing candor, valuing diversity, being agile and adopting a contrarian approach. With a diverse and growing team members across more than 45 countries, we embrace differences, practice empathy and encourage feedback. We operate in a trust-based environment where our team members are empowered to do their best work without the complications and challenges of navigating silos and unnecessary bureaucracy.
Join us as we leverage innovative thinking and teamwork to explore new opportunities and possibilities!
How we are different
- We’re private: We totally respect that many companies raise a lot of capital and we applaud these successes. At GoGlobal, we simply like people actually in the business to control the business.
- We’re not a rocket ship: We’re pretty happy on earth. Growth isn’t everything.
- We’re not a tech company: We fundamentally believe that this industry cannot be replaced by tech in the foreseeable future and it’s the people that make the difference.
- We’re profitable: We’re pretty prudent in how we spend money because we’re managing our business without outside investors. That said, we’re profitable and continue to grow sustainably. We sleep better at night knowing that we don’t have to raise money. Maybe it’s a little old school, but we believe businesses should be profitable to survive long term.
- We’re diverse. No, really, we are. Compare the team on our website to others you know. We think you’ll agree!
- We’re transparent: Every month we openly share our strategy and financials so you feel ownership of your role in the company’s success.
- We’re structured as a partnership versus a corporation: We’re the only one in our industry that’s structured this way, allowing us to attract some of the best talent since everyone has the opportunity to be a partner in the firm.
- We are the underdog: We think it’s more fun to be a pirate than to be in the navy.
What we offer
- Global career: Work alongside the best talent from diverse backgrounds in a fast-expanding international business
- Results-driven culture: Excel in a result-driven environment that recognises and rewards high performance
- Remote work: Embrace flexibility with our remote work environment
- Unlimited vacation: Enjoy unlimited vacation days to rest and recharge at your own pace.
- Wifi: Get your home wifi costs covered, ensuring you are always connected.
- Annual training: Benefit from an annual training allowance to further your professional development
Ready to take the next step in your career with us? Apply now!
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