Senior Paralegal
Job Description
Do you love challenges? Do you have a passion for technology and the legal field? As part of our Legal team, you will provide legal support for our corporate governance activities related to Zendesk vendors, data, and products. The Legal team is seeking an experienced Senior Paralegal to lead various mission critical programs. This role reports to Zendesk’s Director, Senior Counsel of Privacy. This is a great opportunity to join a vibrant team within an exciting, high-growth company!
Responsibilities (what you get to do every day):
- Lead and perform various corporate governance activities related to Zendesk vendors, data, and products.
- Assist attorneys with review and preparation of various legal and regulatory documents.
- Catalog, file, and organize legal documents.
- Assist with collecting, filing and circulating documents for review.
- Monitor government agencies’ rules and procedures.
- Develop and maintain records and status of various projects.
- Research, analyze, compile data and prepare reports.
- Work with multiple groups across the company and external parties to support the team and accomplish company goals.
- Supports Associate General Counsel with substantive legal matters.
- Develops and maintains policies and procedures relating to areas of responsibilities.
- A high level of professionalism, integrity and discretion in handling confidential information.
- Able to work independently and efficiently in a fast-paced environment while successfully driving and tracking multiple projects to completion in a timely manner.
Requirements (what you bring to the role):
- Bachelor’s degree or Paralegal Certificate and/or Associates degree in legal studies from ABA approved program.
- Prior exp in Security, Privacy, and Compliance required
- Sense of humor and excellent interpersonal skills.
- Highly organized with exceptional communication.
- Prior in-house experience.
- Strong project management skills and attention to detail.
- Ability to develop partnerships across departments to speed information gathering.
- Accountable, self-starter, and results-oriented.
- Able to manage multiple projects simultaneously.
- Excellent written and verbal communication skills.
- Experience working with SaaS at a global tech company preferred.
Please Note: We're seeking someone based in PST or MST time zones.
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The US annualized base salary range for this position is $52.40-$78.37. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.
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Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences—and we stick with it in our workplace. Over 5,000 employees worldwide are collaborating from kitchen tables, home offices, coworking spaces, and Zendesk workspaces to make one team.
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Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.