Senior People Operations Specialist

Posted Jul 4

StrongDM lives by a very simple principle: Put People First. 

That means we do the right things by our colleagues, employees and customers. It also means developing products and solutions that improve the lives of our customers. Our commitment to People First is one of the reasons our year-over-year customer retention rate is an industry-leading 98%. Once a customer, forever a fan. That's our goal. 

When you work at StrongDM, you work with people who care, technology that works, and customers who are obsessed with both the product and the support they receive. 

If you ask any employee of StrongDM, you’ll find that our values truly are our guiding principles in everything we do–from how we make decisions to how we treat each other. That’s because these values represent the foundation for our culture and who we are as a company. It sounds cliche, we know. But trust us—we’re onto something good. G2 can confirm. ✔️

1. We embrace the mission

2. We pursue mastery

3. We are people first

4. We are smarter together

These are the values we seek to cultivate as an organization. They inform not just how we behave as individuals and teams, but also the unspoken traits of the candidates we hire and perspectives we take when helping and supporting customers. Speaking of candidates, we’re so glad you’re here! If this sounds like an environment you’d thrive in, read on.

WHAT YOU’LL DO:

We’ve built a unique, mature, distributed culture from day one -- one that we have fiercely protected as we have grown. Our focus is on providing a people-first employee experience that allows our team to do their best work. We’re looking to add a Senior People Operations Analyst/Specialist to help us manage day-to-day People processes, drive operational excellence, and support our team using the authentic, empathetic approach we feel is critical to success as a People team and company.

RESPONSIBILITIES:

  • Act as the point of contact for all People Operations lifecycle activities from onboarding through termination, ensuring a consistent people-first approach
  • Primary administrator for our PEO, Justworks, and our international PEO, Safeguard, including acting as a liaison for all benefit questions, managing all leaves of absence (LOAs), and ensuring employee compliance
  • Maintain squeaky clean employee records and documentation
  • Drive BambooHR implementation, adoption, and training with employees, and optimize self-service capabilities. 
  • Support annual People programs such as benefits open enrollment, annual compensation analysis and cost of living adjustments (CoLAs)
  • Proactively identify opportunities to better leverage existing tools and drive stronger adoption and automation of employee lifecycle processes. 
  • Partner with Recruiting through regular reporting, analysis, and ad-hoc support
  • Support the Finance team to ensure all employee changes are captured and payroll is accurate.

REQUIREMENTS:

  • 4+ years of progressive People Operations and/or HR Generalist experience
  • Familiarity and/or proficiency with existing People team tools, including BambooHR and Lattice
  • Excellent attention to detail, curiosity, analytical problem-solving skills, and experience implementing processes that scale
  • Operational excellence - Experienced working with data, manipulating spreadsheets, and adept in Google Suite
  • Ability to work independently, raise concerns, and propose solutions
  • Solid understanding of HR practices, a people-first approach, and resilience to pivot as necessary
  • Previous experience working with confidential information; an eye for detail, a zipped lip when needed, and open ears to gather feedback from all involved

COMPENSATION:

  • $100,000-$120,000 DOE + equity
  • Company-sponsored benefits, including:
  • Medical, dental, and vision insurance (free to employees and dependents)
  • 401k, HSA, FSA, short / long-term disability coverage, life insurance
  • 6 weeks of combined accrued vacation + sick time
  • Volunteer days + standard holidays
  • 24 weeks paid parental leave for everyone + 1 month transition time back + childcare stipend for first year
  • Generous monthly and annual stipend for internet + home office

$100,000 - $120,000 a year