Senior Product Designer
Welcome to CommentSold
CommentSold is the North American leader in live selling technology (ranked by G2), enabling over 7,000 small to mid-sized retailers with live-selling tools, generating 147M+ items sold with $3.5B+ in lifetime GMV. CommentSold’s technology continues to provide small businesses, mid-sized brands and retailers with best-in-class solutions for delivering engaging live video commerce experiences. Recent innovations from the company include their lightweight video commerce plugin technology, Videeo, which allows any retailer or brand the ability to embed and go live with engaging, branded live video commerce experiences within days by easily integrating into their existing e-commerce stack.
For more information, please visit CommentSold.com or Videeo.live
Senior Product Designer
Our Product and Engineering teams work closely with our customers to design the best experience both for their business and their customers -- our tools enable fast, highly engaged social selling so our retailers can focus on the fun parts of their business (connecting with customers, of course!).
As a Senior Product/User Experience Designer, you'll work within an agile based product team, with a Product Manager and team of engineers to define and develop customer journeys, wireframes and product design specs, executing on web and mobile app designs and rich consumer based eCommerce experiences. We pride ourselves on highly empowered work, which means we'll trust this person to work with the multidisciplinary team in order to create highly engaging products through strong user experience principles and a solid understanding of visual design. We work fast, but not at the expense of our product quality, so we welcome folks to apply that have a strong sense of product design and experience with a product in hyper growth phase. If you love staying on the forefront of beautiful and engaging business and consumer products, you might be right for this team.
In this role, you will
- Lead the design collaboration with Product Managers, and Engineering to design the best digital experiences for our customers and their customers - our tools reach both retailers and consumers
- Keep up to date on product design trends to ensure we’re continually advancing new design patterns and creating unique customer experiences in social commerce
- Create detailed design artifacts including; information architectures, taxonomies, user journeys and workflows, wireframe prototypes and lo fidelity and high fidelity designs, and design systems to deliver to engineering, supporting the engineering process as needed from concept to execution
- Work within an organized design process that allows for quick feedback and quick iteration
- Bring business and end user requirements to life, with a fine-tuned eye for great design while helping to create a cohesive, fresh look to our platform offerings
- Develop strong brand understanding to design for multiple platforms, including web apps and mobile apps (iOS and Android)
- Lead the ideation and design of digital and user experience activities for assigned projects, with a particular focus on Customer Experience within defined product/solution activities, and established best practices within UX design
- Support the interactions of diverse company stakeholders and subject matter experts to translate business needs into design solutions
- Differentiate UI/UX standards, policies, procedures (including languages, tools), and success metrics to support design/UX practices within assigned product/solution areas
- Actively contribute to opportunities to demonstrate the consistency of digital experiences within assigned product/solution activities
If you’re right for this role, you
- Are a mid-career to senior designer, well experienced in designing a multitude of products in various environments - e-commerce experience is a big plus
- Have professional experience in a complex product environment with different platforms, and enjoy and excel in that type of environment
- Have a strong curiosity for the latest in product design, and consider yourself innovative in visual design
- Have designed for visually-exciting consumer and business user products
- Enjoy working as an independent designer in collaboration with product management and engineering
- Understand the different facets of web and mobile app design and feel comfortable across both areas
- Think creatively beyond given scope to recognize other opportunities to improve product design
- Have worked alongside designers of varying skill sets, and understand your opportunities to grow with humility and are eager to continue growing/learning
- Understand the balance of the thoughtfulness and speed behind design that's required for a product that is an industry leader (and working to stay so!) - you'll rely on your expertise + rapid user feedback over extensive research processes
- BA or HFI or a comparable degree, with a product design focus is preferred. Equivalent work experience may be considered.
- 5-10 years of professional work experience focusing on cloud-based digital products preferred. E-commerce or Live Selling experience is a bonus.
- A portfolio demonstrating UX best practices and knowledge of current industry standards is a must.
- Exposure to omnichannel delivery methods and strategies including mobile and native app design, desktop adaptive, and responsive interfaces.
- Experience working within multidisciplinary UX teams and product management teams. Knowledge of lean agile UX processes and methodologies is beneficial.
- Experience with and exposure to various user experience tools, methodologies and processes, including but not limited to interaction design, experience design, UX strategy, and tools such as Figma, Sketch, Adobe, and Invision.
- The ability to execute multiple projects with a proactive and adaptive mindset
- Demonstrated ability to work with both technical and non-technical individuals in a team environment
- Strong ability to think creatively with strong communication, collaboration, presentation, and negotiation skills
- Proficiency in the business language (English)
Base Comp Range: $115,000 - $125,000 (Depending on experience and level) + Bonus Potential
Join CommentSold
At CommentSold, you can work from anywhere in the United States thanks to the power of the internet - we put extra effort into our remote culture to ensure we exceed the engagement we all need. We value our team and show that through competitive salaries and bonus opportunities. Health, dental, vision, and life insurance are available to all full-time employees.
We're creating a space for equality across the board, and we support folks of all identities and lifestyles in everything we do. Join CommentSold to live your best life — we’re always excited to grow our team’s perspective. #lovewhereyouwork
Competitive Compensation: We want every team member to be rewarded for their value and feel secure in their financial wellness. We conduct market analysis to ensure fairness and continued growth. We also offer bonus opportunities to reward folks for their contributions to our collective success when our company does well.
Vacation, Holidays, & Sick Time: Designed to give you flexibility and balance, we offer full time, exempt employees unlimited vacation policy. We observe 9 annual holidays along with an end-of-year, weeklong winter break, and a sick time policy.
100% Match 401k: We encourage investing in your financial security by matching contributions dollar-for-dollar for up to 3% of your annual salary, vested immediately. Option to enroll as soon as you join the team.
Health, Dental, and Vision: We offer 100% employer-paid health (Cigna), vision (Principal), and dental (Principal) insurance. With extensive provider networks and plan options for different coverage needs, our team is well taken care of!
Unlimited Virtual Care through First Stop Health: Coverage offers a range of support, from medical to mental health needs.
Paid Parental Leave: When you welcome a new child to the home (by birth or adoption) we support up to 12 weeks leave for primary caregivers and 4 weeks for secondary caregivers to bond with their child without worrying about financial stability.
$1200 Work Well Allowance: We provide the essentials, but to ensure you have a comfortable, productive workspace each full-time employee gets a $1,200 annual allowance for expenses like coffee, internet, and co-working fees.
$500 Be Well Allowance: Everyone invests in their mind and body differently, so we provide a $500 annual allowance to spend on your wellness needs as you choose (think: new running shoes, gym membership, mental health, etc.).
We love our values
We’re building a community, our chosen circle, around a set of values that guide how we work and interact with the world around us. Our cultural norms at work can’t be turned off when the computer’s away -- we live these in every part of our lives. Our team isn’t for everyone, so if you’re right for it, the following values should resonate strongly with how you live your life.
"Don't Be An Asshole": We’re intolerant to bad vibes, and genuinely love where we work (and want to keep it that way). We choose our fam by looking beyond a skillset - because roles can change - and surround ourselves with folks we want to spend our lives with.
"We Really Like Smart People": We aim high and hire smart people to get there -- folks that use logic and critical thinking to make the best decisions. We look beyond the problem and quickly build context to come to the right solution; our ever-changing and high-pace environment requires a team of great autonomous thinkers.
"Got It": When we say “got it,” our team knows we’re owning it, we’re following through, and we’ll deliver beyond expectations. Put the effort into figuring things out yourself (hey, we’re all busy), and actively collaborate if you haven’t Got it; ownership also means knowing when to seek help and to never suffer in silence.
"We Work To Win": We’re a rare team of folks that genuinely love to work hard because we know that putting in the effort gets the win -- we’re the people that started our careers at the lemonade stand. Not at all costs, but we give it our all because our customers are hustling to grow their businesses, and the hustle’s more fun when we’re winning together.
"Unrelenting Feedback": We collaborate for more than the high-fives (although they’re pretty great), and our team thrives on timely and direct feedback. There’s no hesitation in being direct; since we’re surrounded by smart people, we embrace thoughtful and challenging perspectives.