Senior Product Manager
Why join Nextech?
We are a leader in specialty healthcare technology solutions, headquartered in Tampa, FL.
We are an ever-growing team, guided by our iCREATE values of Integrity, Collaboration, Respect, Empowerment, Accountability, Trust, and Excellence. We hold these values in high regard and are driven to succeed in all we do.
We’re committed to hiring and retaining talent, which is why we invest in our employees through competitive pay, a generous bonus structure, great healthcare, a comprehensive wellness program, and many other benefits.
If you are a software engineer, finance or accounting professional, customer support specialist, or a business development expert with a passion for healthcare technology (just to name a few), we want to hear from you.
We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics are encouraged to apply. If you are a candidate in need of assistance or an accommodation in the application process, please contact talent@nextech.com.
As a Senior Product Manager at Nextech, you will play a pivotal role in shaping the future of our SaaS products in ambulatory speciality care. You will be responsible leading the prioritization, planning and execution of his/her respective products, working in partnership with the Product Lead, Technical Owner, Squad members, and collaborating with cross-functional teams ensure the successful delivery of user-centric solutions. Working in an agile product development environment, the Product Manager will continuously assess and synthesize customer needs, other market demands and organizational goals and priorities to make continuous adjustments to the product roadmap. The Product Manager will also play a key role in coordinating go-to-market across the organization, including sales, marketing, services and support.
All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA and other regulations, as appropriate.
Essential Functions
- Work closely with internal stakeholders to understand and synthesize organizational goals and priorities, as it pertains to the respective product portfolio
- Gather insights into Customer priorities and market imperatives and turning these into structured inputs towards prioritization and road mapping decisions
- Oversee the end-to-end product development lifecycle, from concept to launch, ensuring high-quality, on-time deliver
- Partner with Squad Technical Owner in sprint planning and other agile ceremonies
- Communicate product roadmaps both internally and to clients and industry analysts
- Partner with leadership to develop robust business cases for proposed product roadmap items including:
- financial analysis, market opportunities assessment and ROI projections
- Lead customer needs discovery activities to gain insights into their needs and priorities and translate findings into product requirements – e.g. development of epics, stories, story boards and mockups
- Champion a user-centric approach to product development, incorporating user feedback and usability testing into the design and development process.
- Translate insights into epics and stories and developing and managing the backlog
- Work with UX/UI team to develop mockups and story boards for validation exercises with clients and subject matter experts
- Maintain knowledge of industry regulatory trends and compliance as it relates to, but not limited to, certifications and internal organization training
- Partner with Squad Technical Owners to continuously groom the backlog
- Work closely with internal compliance team to understand industry regulatory requirements and translating those requirements into epics and stories
- Communicate regulatory needs and changes to both internal and external stakeholders
- Work with internal stakeholders to develop educational materials, webinars and trainings
- Work with internal stakeholders to develop robust and competitive pricing, messaging and positioning ahead of all Go-To-Markets (GTM)
- Identify industry trends and competitive dynamics to inform pricing, messaging and positioning
- Mentor and guide junior product managers, fostering their professional growth and development
- Additional duties as assigned based on business needed
Minimum Requirements
- 5 years of relevant technical experience preferably in the healthcare practice space
- Proven track record as a Product Manager, preferably in the SaaS industry, with experience in ambulatory specialty care and a clinical focus on aesthetics.
- Ability to engage with business (practice) owners, accounting professionals and back-office personnel
- Ability to bring to surface and synthesize client needs and pain-points
- Demonstrated ability to lead and work across functional team in a collaborative manner
- Strategic thinker with ability to execute on day-to-day operational activities with clients and other functional areas
- Knowledge of industry regulatory trends and compliance as it relates to, but not limited to, certifications and internal organization training
- Undergraduate degree
Preferred Qualifications
- Exposure to working with ambulatory practices
- Experience in Aesthetics (MedSpa, Plastic Surgery, Dermatology) strongly preferred
- Familiarity with Jira and Agile software development
- Pragmatic Marketing Certified
Working Environment/Physical Demands
- General office or work from home environment
- Long-distance or air travel as needed
- Activities require a significant amount work in front of a computer monitor.
Total Rewards
- Employee Assistance Program with free counseling sessions available
- Flexible Time Off: take time off when you need it without worrying about available hours
- 10 paid holidays + 1 floating holiday
- Generous annual bonus opportunity
- iCREATE Employee Recognition Program
- Insurance : Choice of Medical, Dental, and Vision plans
- Wellness Program including discounts on medical premiums
- Health Savings Account
- Flexible Spending Account
- Volunteer Time Off
- 100% Company-Paid Parental leave
- 401(k) with Employer Match
- 100% Company-Paid Life Insurance and Short/Long Term Disability Insurance
- Company-Sponsored 529 College Savings Plan
- Corporate Discounts on Retail, Travel, and Entertainment
- Pet Insurance options