Senior Product Manager

Posted Mar 24

Openly is rebuilding insurance from the ground up. We are re-envisioning and enhancing every aspect of the customer experience. Doing this requires a rapidly growing team of exceptional, curious, empathetic people with a wide range of skill sets, spanning technology, data science, product, marketing, sales, service, claims handling, finance, etc.

Now is the perfect time to join the journey. Here’s why

  • It’s working. We’re in multiple states and on our way to operating countrywide. We have thousands of agents selling our product and millions of dollars of annual customer premiums.
  • We’re well-backed & stable. We closed our $75M Series C fundraise. We are supported by some of the top investors globally, including Google’s Gradient AI-focused fund, Obvious Ventures (Beyond Meat, etc.), and Advance Venture Partners.
  • It’s not too late! Despite this traction and stability, we’re still early enough in the journey that there’s time to make a real difference during Openly’s formative period.

If you’d like to understand more about Openly’s mission, consider checking out this video (https://vimeo.com/267654520) from a company pitch we gave several years ago at Techstars.

Job Details

As a Senior Product Manager, you’ll lead a cross-functional team to deliver on Openly’s most critical objectives as we rebuild the insurance product experience for our customers and agents. You’ll build a strategic roadmap to achieve key results, and you’ll collaborate closely with teammates and stakeholders to execute that plan.

Key Responsibilities

  • Driving product development for our state management team specifically focused on proactive maintenance and addressing compliance related issues that arise in partnership with our Engineering teams
  • Define product strategy and roadmap to drive critical business outcomes and implement solutions to identified gaps
  • Understand user experience and needs, and balance this with prioritization
  • Prioritize initiatives/features that will maximize KPIs and reduce risk
  • Identify operational/functional needs and prioritize process and technology improvements that will optimize their results
  • Plan and coordinate operational activities required for execution
  • Ensure change management (e.g., release notes, training, etc.) occurs to optimize improvements
  • Maintain and groom backlog with the cross-functional team for product improvements
  • Plan and coordinate software shipments and process changes
  • Understand and clearly communicate functional opportunities and challenges in executing on the roadmap
  • Ongoing monitoring and maintenance of product and releases

Requirements

  • Great Communication – effectively, concisely, and consistently communicates to a wide range of stakeholders.
  • Highly Collaborative – motivates and inspires cross-functionally and can lead/influence teammates from various backgrounds.
  • Ability to see the big picture – understands company strategy and translates it into product vision and roadmap.
  • Data-driven decision-making – incorporate data, customer research, and market analysis to prioritize at a fast pace.
  • Customer centricity – enjoys learning about customer needs and is excited to build great products.
  • Comfort with ambiguity – effectively manages uncertainty, can drive prioritization at a fast pace with incomplete information.
  • Consistent execution – hits metric milestones while balancing competing priorities and staying within guard-rail metrics.
  • Outcome oriented – experience driving positive business outcomes and collaborating well in cross-functional teams/projects including technology or shipping software products
  • Industry knowledge – solid understanding of homeowners insurance and ability to incorporate impact of state rules and regulations into prioritization and product strategy

Benefits & Perks

  • Competitive salary, corporate bonus program, equity position in a start-up company
  • Company-sponsored medical, dental, vision insurance plans, short-term and long-term disability, life insurance, 401k with corporate contribution, and FSA plan
  • Company-paid 12 weeks parental leave policy
  • The company fully embraces the work-from-anywhere in the US mentality, even before COVID restrictions.
  • Paid Time Off
  • Fun, fast-paced, startup environment

U.S. Citizens, Green Card Holders, and those authorized to work in the U.S. for any employer and currently residing in the US will be considered.

Openly is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person’s race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Openly is an E-Verify Employer in the United States. Openly will make reasonable accommodations for qualified individuals with known disabilities under applicable law.