Senior Product Manager
Description
Tabeo is building the Shopify for primary care. A vertical SaaS platform that simplifies payments and administrative tasks for local providers including dentists, opticians and vets. Payments refers to cards, subscriptions and finance. Providers benefit from a quicker, easier access to relevant payment options in one unified check out flow. Administrative tasks refer to payroll, time kiosk and marketing support.
Today, over 10,000 dentists across the UK use Tabeo. 100 more join our platform every month. We are the dominant market leader for patient finance and aim to be the same for cards in 12-18 months. Data from cards will allow us to cross-sell new products into existing users.
The business is breakeven and we plan to grow revenue to £10m ARR next year. Tabeo is growing its team from 45 to 50 in the next 6 months. We believe in a remote first approach to work and equip teams with all perks and tools so they can thrive. We all come together 3x per year for Team Weeks. Last year, we met in Dubai, Lisbon and London. Next, it is Budapest and Reykjavik.
Role
We are looking for a dynamic (senior) product manager to lead one of our two product lines (payments and business tools). You will manage one squad comprising 4 back-end and 1 front-end engineer. You would own PnL and the product roadmap and engage with partners across the business.
Key Duties
● Collaborate with the CEO (as executive product sponsor) as well as our Sales, Finance, Legal, Risk and Operations teams to translate requirements into unbiased and well-defined problem statements
● Write user stories and criteria. Manage features through development and ensure that stakeholders are kept informed along the way.
● Collaborate with UX/UI Design, Engineering, and QA stakeholders to produce thoughtful and
well-documented product specifications
● Coordinate feature development and roadmap with other product teams
● Liaise with the CEO, CTO and COO to curate the product roadmap
● Own the launch of new features by providing ad-hoc support to implementation leads
● Collaborate with Design, Engineering and QA to ensure feature delivery
● Actively participate in the identification of bottlenecks and proposing solutions to define and improve processes
● Unblock the delivery of new features by providing ad-hoc support to the implementation leads with input on priority or additional business requirements
● Collaborate with implementation leads to define and coordinate project dependencies to make sure your team members are able to work efficiently and in harmony
● Navigate unexpected situations that will require your immediate attention
● Liaise with reporting, design, and engineering teams to gather meaningful insights and translate those learnings into data-driven decisions to improve the performance of new and existing features
Requirements
- Experience - 5+ years experience working as a product manager for a high-growth, performance-driven startup. Bonus if you understand delivery and patient segments of private healthcare in Western Europe and the US.
- Curiosity - Ability to absorb knowledge quickly. Interest in learning about customers’ wants and needs. Interest in understanding complex technical details and about the constraints of operating and scaling a business in a highly regulated environment.
- Entrepreneurial mindset - Ability to work independently and adapt to a fast-changing environment without the need for top-down direction. Comfortable dealing with uncertainty on a daily basis and working under pressure. Disposition to finding creative solutions when faced with obstacles.
- Communication - Excellent reading and writing in English, strong interpersonal and relationship-building skills in order to communicate effectively and drive change.
- Organisation - Great organisational skills and a process-driven mindset. Natural disposition to come up with a plan of action and adhering to it. Interest in the application and continuous improvement of internal processes.
- Prioritisation - Interest in the resolution of minute technical problems, but also ability to reconcile them with a long-term strategy in order to prioritise effectively. Ability to think on your feet and make quick decisions to define a working MVP (Minimum Viable Product).
- Critical thinking - Strong disposition to not take things for granted and to think for yourself.
- We’re looking for someone who won’t shy away from challenging the status quo.
- Leadership - Natural ability to rally people around a common goal, interest in setting up others for success. Comfortable giving direction to people who have more experience than you.
- Commercial acumen - Interest in learning the language of business and in driving outcomes that impact financial performance or manage risk.
Benefits
- Competitive salary and annual bonus
- Employee share options
- £2,000 per annual CPD package to be used at your discretion
- Full kit for home office
- Health insurance and life assurance (including dental)
- Quarterly company trips
- 24 days holiday annually
- Extended parental leave
- Contributing pension scheme
We are considering applicants for our London office or fully remote from anywhere GMT +/- 3. *If you're applying to work remotely from the UK you have to be eligible to work in the UK. For working outside of the UK (remotely GMT +/-3) eligibility to work in the UK is not required.