Senior Product Manager

Posted Nov 17

OUR MISSION

At Torch, we believe in the power of people. People are the heart of every success story. They collaborate to achieve ambitious things together. And they inspire others to build a better future. 

That’s why our mission at Torch is to unlock the potential of people, teams, and organizations. We believe that trusted relationships are the key to helping people realize their full potential. When people experience transformational growth in the context of a trusted relationship, they achieve more, their teams excel, and their organizations thrive.

By combining a community of expert coaches, scalable technology, and the latest behavioral science, Torch helps our customers develop their people, create stronger leaders and managers, and drive business performance. 

Backed by top-tier investors, Torch is a fast-growing, mission-driven SaaS startup comprised of people who are passionate about helping leaders, their teams, and their organizations achieve more. If that sounds worthwhile to you, join us. Torch is a remote and distributed team with an office in San Francisco. The rest of the team is scattered around the U.S.

OUR VALUES

All Torch employees are expected to reflect and enhance our company values, GROW:

Go deep: We study the science, learn from the best practitioners, and dig in with customers to solve their unique needs.

Relationships matter: We lean into relationships with empathy to create more meaningful connections and more meaningful impact.Own it: We take responsibility for our commitments, our contributions, our results and for the success of those around us.

Win together: We believe that happiness and fulfillment at work comes from shared success and value.

ABOUT THE ROLE

Torch is looking for a Senior Product Manager to own and manage the product life cycle for Torch’s core coaching experience. As your pod’s product manager, you will shape the way users experience Torch coaching by setting and delivering a strategic roadmap. You are both deeply empathetic and unrelentingly pragmatic; you are focused on delivering as much value to our core users as quickly as possible. 

You are an exceptional communicator and collaborator; the intersection between business, technology, and our customers. You dig into what matters most to users, prioritize problems, communicate trade-offs, work through solutions, drive execution, measure and learn.

YOUR POSITION

  • Lead the product lifecycle from concept through launch.
  • Evaluate opportunities and navigate competing priorities to determine what gets built & delivered.
  • Drive product decisions based on a deep knowledge of our users, our technology, the data, our business, our market & industry, and our strategic priorities. 
  • Simplify complexity, and use your technical and business acumen to effectively provide clarity for your cross-functional team members
  • Influence and communicate a vision to a wide variety of stakeholders by creating narratives to frame problems and highlight the business value of potential solutions
  • Educate and reinforce the power of a product-driven, design-thinking culture

YOUR EXPERIENCE - BASIC REQUIREMENTS

  • 4+ years experience in a product management role
  • Sharp product instincts with measurable success managing the software product development lifecycle
  • Proven track record of defining and executing a product roadmap using user-centered design methods and best practices
  • Ability to thoughtfully prioritize product work, amidst competing trade-offs and imperfect information
  • Exceptional verbal and written communicator with remote teams. Ability to simplify complexity and provide the right information to the right audience at the right time. 
  • Open, authentic collaborator working across cross-functional teams to achieve business results

YOUR EXPERIENCE - NICE TO HAVE

  • Delivering product(s) as part of a service design model
  • Delivering B2B2C product(s), balancing the needs of multiple user types
  • The ecosystems of learning & development, behavioral science, leadership, employee success, coaching, and/or workforce management
  • User research
  • Data analytics, including building basic queries

BENEFITS

  • Health Insurance (medical, dental, and vision)
  • Unlimited PTO
  • 401k Retirement PlanLife & Disability Insurance
  • Paid Parental LeaveTorch Coaching
  • UP Days
  • Remote Workstation Stipend

$125,000 - $175,000 a year

This role has a target salary range of $125,000 to $175,000 plus equity and benefits.

Torch ensures equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, veteran status, or any other characteristic protected by law.