Senior Product Manager

Posted Jan 25

About Zignal Labs

Zignal was founded in 2011 to help customers instantly see conversations and stories taking place across media. Originally conceived as a tool for political campaigns accustomed to media “war room,” Zignal now helps private and public sector organizations visualize and contextualize the global digital media environment to solve some of the world’s most challenging problems.

Trusted by top global news outlets such as The New York Times and The Wall Street Journal, Zignal is frequently called upon by academic institutions and the media to provide data-driven insight into some of the most important and nuanced emerging issues of societal concern - including the COVID pandemic, dis- and misinformation, consumer safety, political polarization, healthcare, digital security, and risk management.

Fully remote, with Silicon Valley roots and team members in over 20 states, Zignal serves customers around the world. Learn more at zignallabs.com.

We’re looking for someone to help lead our Product Management function and drive the growth of our big data analytics platform. This Product Management role will engage in all facets of product development, from product ideation and definition to beta testing, go-to-market launch, and post-launch evaluation, including researching the key drivers to improve overall product performance.

In this role, you’ll be responsible for the following:

  • Define, develop and deliver the overall product roadmap for multiple products and contribute to our overall product strategy and vision
  • Champion your products, set and track their success criteria and ensure cross-functional alignment in the company
  • Conduct competitive analysis and value proposition differentiation
  • Drive continuous improvement initiatives to improve adoption, NPS and cost efficiency of your products
  • Work with Marketing and Sales Enablement to define the most effective go-to-market strategy and set the Sales and Customer Success teams up for success
  • Work with customers to capture feedback and constantly improve their experience
  • Partner with Engineering and Design teams to develop products in an agile environment, including sprint and roadmap planning, channeling the voice of the customer
  • Contribute to our internal processes for user research, hypothesis development and data-driven validation, and keep promoting rapid prototyping approach
  • Be a part of Zignal's Broad Leadership Team - partnering with other senior leaders in the company to drive continuous improvement initiatives

The ideal candidate will have the following:

  • 6+ years related experience in product management with SaaS/cloud products
  • Demonstrated ability to take a product from ideation to release in an enterprise (B2B) environment
  • Demonstrated ability to analyze and think through industry trends to come up with strategic initiatives that create market differentiation
  • Demonstrated ability to capture and translate market feedback into successful product initiatives
  • Experience in Big data analytics, data enhancement, ETL, large-scale cloud solutions (ML/AI and social media platforms or other high-volume data streams/sources a big plus)
  • Experience in working with Government functions and Intelligence organizations a big plus
  • Demonstrated executive presence: experience in presenting to senior executives both internally and externally and partners management (experience in interacting with Analysts and presentation in professional conferences a big plus)
  • Experience building effective go-to-market plans: messaging/value proposition, target audience, pricing, success metrics
  • Able to take feedback constructively and feel comfortable with a meaningful, open debate of your ideas
  • Confident when needing to make decisions quickly
  • Entrepreneurial, ambitious, and passionate, with strong interpersonal skills
  • BA or BS degree; MBA a plus

Why join Zignal Labs?

- Competitive salary based on the work you do

- Flexible time off – work with your manager to take the time you need

- Excellent medical, dental, and vision coverage

- Paid parental leave plan

- Professional development and growth programs 

- A tight knit, collaborative, and transparent environment to help you succeed

Zignal Labs is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

Applicants must be authorized to work in the United States for any employer. No sponsorship is available for this position.