Senior Product Manager - Ecosystems

Posted Mar 16

Formstack improves people’s lives with practical solutions to their everyday work. We are looking for the next Stacker to help us accomplish this mission. 

Formstack is a remote-first company with team members who live and work across the U.S., Canada, and the globe. We offer more than just a job; we provide a community where you can learn, grow, and thrive your way. Join a dynamic and diverse team that values relationships as much as results. Come build what matters with Formstack.

Who You Are

As the Senior Product Manager focused on Ecosystems, we are seeking an individual with a comprehensive understanding of various ecosystems, such as EHR systems, Student Information Systems, and CRMs. The ideal candidate will have a proven track record in delivering successful SaaS B2B products that connect with diverse ecosystems. In this role, you will lead the strategic direction and development of our Formstack products to seamlessly integrate with new ecosystems, fostering autonomy, ownership, collaboration, and ongoing learning within the team.

Responsibilities include defining the product vision and strategy, conducting continuous discovery to understand evolving customer and market needs within different ecosystems, collaborating cross-functionally with stakeholders from various domains, prioritizing feature enhancements, and driving product adoption across different ecosystem communities. Your leadership will empower the team to make autonomous decisions and deliver value through ongoing discovery and iteration.

We are seeking a candidate who actively practices the principles of empowered product teams and continuous discovery, driving innovation and delivering successful products that meet the diverse needs of customers across different ecosystems.

What You Will Do

  • Take ownership of your product and contribute to a holistic product vision that aligns with Formstack’s vision.
  • Identify initiatives that contribute to our business and strategic objectives by communicating strong hypotheses, business and product outcomes. 
  • Collaborate closely with our Partnerships team across all activities and decision-making. 
  • Create and consistently update dashboards and documentation to track success measures of your product area’s activation, key feature adoption, and individual initiative success. 
  • Conduct weekly discovery activities alongside Product Design and Engineering to identify opportunities and pain points, including customer interviews, competitive reviews, and internal process optimizations. 
  • Evaluate value, feasibility, usability, and viability risks for all opportunities, working closely with colleagues to mitigate them.
  • Maintain a demonstrated understanding of competitive solutions in the market related to the product area.
  • Identify main personas to support decision-making on all aspects of product through effective use of segmentation that aligns and influences our positioning.
  • Maintain a list of representative customers, partners, and other user stakeholders for feedback.
  • Collaborate with your Product Design and Engineering colleagues to prioritize ruthlessly the roadmap and backlog, ensuring clear outcomes and success criteria for all deliverables. 
  • Demonstrably increase the pace of value delivery to customers while being mindful of undesired and probable impact on quality and security.
  • Monitor product quality on a daily or weekly basis through effective use of automated dashboards.
  • Drive vulnerability remediation efforts and support the implementation of trust frameworks like SOC2 in the product area. Contribute to the 2025 strategy on which Trust frameworks to pursue next as it relates to your product area. 
  • Lead execution and/or strategy of pricing & packaging decisions in the product area.
  • Effectively manage product lifecycle through sunsets, pricing, and other approaches in the best interests of the business.
  • Support your teams as needed, including with process improvements, guidance, and escalations. 
  • Maintain awareness of the product roadmap across all teams while being mindful of dependencies.
  • Drive alignment and gather feedback from cross-department stakeholders continuously.
  • Partner with Product Marketing Manager and other GTM stakeholders on Positioning, Messaging, Strategy, Communication, and Launches.
  • Advocate for the Product team within the organization, helping to develop and maintain team processes and gathering feedback.
  • Communicate and evangelize with colleagues, customers, and partners regularly and independently with respect to your initiatives, impact, and team. 

What We Are Looking For

  • Bachelor's degree in Technology or related field preferred.
  • Minimum of 5 years of experience in SaaS Product Management.
  • Experience with integration and ecosystem products and go-to-market approaches.
  • Demonstrated track record of successful product management, supported by clear numerical evidence of outcomes.
  • Exceptional written and verbal communication skills, with the ability to deliver compelling presentations and documentation consistently and rapidly.
  • Strong organizational skills, including prioritization, follow-up, and meticulous attention to detail, coupled with an owner mentality.
  • Hands-on experience with empowered product teams and a continuous discovery approach to product management.
  • Commercial acumen to develop effective business cases.
  • Extensive experience in Go-To-Market strategies, collaborating with Product Marketing, Sales, and Partnerships.
  • Expertise in identifying insights and crafting Pricing & Packaging strategies.
  • Proven ability to manage the entire product lifecycle.
  • Knowledge of modern best practices in internal processes and tooling across Marketing, Customer Experience, Sales, and Engineering.
  • High-level interpersonal skills with an emphasis on leading with empathy and establishing constructive boundaries.
  • Must be fluent in written and spoken English

Bonus Points

  • Previous involvement in building and overseeing ecosystem products (e.g., EHR systems, Student Information Systems, CRMs).
  • Demonstrated success in introducing new products to market.
  • Familiarity with compliance frameworks such as HIPAA, SOC2, FedRAMP, among others.
  • Proficiency in Formstack product functionality.
  • Experience with document management systems, e-signature solutions, and/or form-building platforms.

$135,000 - $175,000 a year

Salary Range: $135,000 - $175,000 USD/year

Plus a potential annual bonus of up to 10% of the salary.

This is a target starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate’s experience, qualifications, skills, and projected impact.

***This is a remote position***

What Formstack Offers for Full-Time Employees in the US and Canada:

- Competitive health plans, Dental, Vision, Disability, and Life Insurance Benefits for US and Canadian full-time employees.

- Monthly Health & Wellness and Technology stipends

- Half-day Fridays

- Unlimited PTO for all employees.

- 401k & Roth w/ safe harbor match (the US and Canada)

- The most up-to-date technology, including company-issued Macs, the latest software, and other tools needed to excel at your job

- Company-paid conferences and extended learning opportunities

- Yearly company and team gatherings

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. Formstack is dedicated to building a diverse, inclusive, and authentic workplace. if you’re excited about this role, but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Formstack is an equal-opportunity employer. We are passionately committed to equitable hiring and boldly dedicated to diversity in our work and staff. We do not discriminate in employment opportunities or practices based on actual or perceived race, color, religion, national origin, sex (including pregnancy, childbirth, or related conditions), age, marital status, sexual orientation, gender identity or expression, veteran status, uniform service member status, disability or any other characteristic protected by law. Women, people of color, bilingual and bicultural individuals, LGBTQ+ persons, and people with disabilities are encouraged to apply.

All data collected in our application process, from resume collection to application questions, is used for recruitment purposes only. We will store it in our applicant tracking system, Lever, and will not share this data with anyone else. We will keep your data until the role is filled and only continue to store it if we feel you may fit future roles.