Senior Product Manager: Engagement

Posted Jan 29

Zing AI Coach is a digital fitness companion app that can make a fitness program for you and motivate, educate, and help you achieve your fitness goals. 2 years ago, we launched the company to create the first AI-powered fitness product to replace the personal trainer's function and successfully succeeded with that vision. We develop breakthrough AI solutions that combine deep knowledge of the user's condition with comprehensive competencies in fitness.

Our mission in Zing is to empower every person to improve their health and wellness through physical and mental transformations.

Zing Coach is seeking a talented full-time Senior Product Manager to join our team for Engagement and Retention. You will play a crucial role in shaping the future of our apps developing habit-forming experiences for customer loyalty and fitness success.

Responsibilities

  • Understand the core segments and behavioral personas of fitness customers
  • Formulate and execute a retention-led growth strategy that leverages key competitive differentiators to drive customer and business impact
  • Lead the ideation, prioritization, and execution of the product roadmap to personalize the app experience and increase customer engagement
  • Collaborate closely with AI teams, UX Research, Data Analytics, UX/UI Design, CRM, User Acquisition, Marketing, business leadership, etc. for roadmap alignment
  • Develop input metrics and deliver impact on workout retention, customer churn, referrals, and upsells, thereby moving the needle on customer LTV and CAC
  • Work closely with Engineering for quality and timely delivery of new features
  • Be hands-on with generating data insights and qualitative feedback to drive decisions for product innovation
  • Contribute to the larger product culture at Zing with best practices and set an example for other team members like a mentor

We expect that you have

  • Experience: Minimum 5 years as Product Manager for consumer-facing apps, with at least 1-2 years of retention-driven growth wins
  1. Bonus: Experience building habit-forming features for personal development apps (fitness, health, education), gaming apps, or apps with natural habit cycles
  • Strong analytical and problem solving skills
  • Excellent communication and collaboration skills, with ability to influence and work effectively in fast-paced, cross-functional environments
  • Knowledge and experience with best practices of agile and scrum product development
  • Excellent project management and organizational abilities

Why working at Zing is awesome

  • Own product.
  • Be part of the fastest-growing fitness and lifestyle startup.
  • A competitive salary package based on your unique expertise, skillset, and impact on the .product.
  • Stock options of the well-funded startup.
  • Opportunities for rapid career development in a hyper-growth startup.
  • Excellent work environment: the company is small enough to be person-oriented.
  • Work-life balance to suit everyone: flexible working hours, loyal sick leave policy.
  • English-speaking environment.

If you are passionate about understanding user needs and contributing to the development of a user-centered product, we would love to hear from you. Join us and help us create an exceptional user experience for Zing Coach!