Senior Product Manager - Payments & Spend

Posted Dec 6

Plate IQ helps fast growing businesses automate accounts payables on their terms. We simplify everything from invoice management to payments for both recurring and one-off expenses with a cloud-first approach that enables remote work. Plate IQ’s AP Automation and VendorPay Network helps businesses pay and get paid faster.

At Plate IQ, passion generates excitement for what we do and how we do it. With passion at the heart of everything we do, we nurture ideas, inspire excellence, and find creative ways to eliminate obstacles for cultivating growth. The positive attitude with which we assist one another develops open, honest, and genuine connections. Above all, we celebrate and embrace our differences. We invest in each other because we win or lose as a team.

Our values are at the center of our company and culture. At Plate IQ, we value: Growth, Customer Focus, Innovation, Accountability, and Communication.

The Role

We are looking for a Senior Product Manager to oversee, innovate, and drive the growth of the payments and spend part of our business. Customers use our payments platform to pay suppliers and corporate expenses using physical and virtual cards, ACH transfers, and mailed checks. Through our platform, we process close to $3B in payments on an annual basis. 

As a product manager, you will oversee all aspects of the payments and spend product offerings with direct responsibility for growing both sides of the business including increasing transactional revenue, transaction volume, and the number of customers and suppliers on the network. You will set product strategy, drive and execute on the product roadmap, lead feature enhancements, own a world-class/high-growth product, and manage other product managers.

The ideal candidate has prior product management/payments experience in a B2B SaaS/fintech environment, is highly analytical and is a phenomenal written and verbal communicator, leads through influence internally and externally, and thrives in a highly visible role (including senior, and C-Suite levels). This is a high visibility role that would work closely with the Head of Product, Head of Engineering, Head of Operations and Product Marketing.

Key Responsibilities

  • Own product strategy/roadmap/capabilities for fast-growing the payments and spend products; acting as product owner and subject matter expert.
  • Partner closely with the Head of Product, Head of Engineering, Head of Operations and Product Marketing to drive business, product, and customer growth.
  • Translate a product vision and strategy into tactical plans; leading and influencing internal teams to execute on those plans.
  • Define, measure, and improve key product metrics.
  • Build effective relationships, communicate, and collaborate with internal and external stakeholders including gathering and translating requirements and executing on plans. 
  • Leverage data and analytics to drive decisions, features, strategy, and customer experience.
  • Act as a player coach while managing and developing other product managers focused on the payments and spend product areas.
  • Oversee product rollout and release plans, testing plans, internal and external training materials, and all the last-minute decision-making required to get something incredible out the door.
  • Collaborate with operations to ingest customer feedback, understand customer needs, and develop future improvements.
  • Present recommendations, decisions, and accompanying analyses to senior leadership to build alignment and gain buy-in.
  • Conduct research and competitive intelligence to identify and capitalize on market and product opportunities. Work closely with Product Marketing to drive adoption and growth. 
  • Manage complex product issues, quickly analyzing problems and providing recommendations that inform roadmap priorities and address the needs of clients and key stakeholders.
  • Lead other projects, duties, and initiatives, as assigned.

Ingredients

  • 5+ years of experience in Product Management at an agile B2B SaaS/Fintech company.
  • 2+ years of payments and/or spend experience.
  • Excellent written and verbal communication skills
  • Excels as a player coach with the ability to manage and develop a high-performing team of product managers.
  • Strong analytical skills are a must. Excel, P&L, financial modeling proficiency is preferred. (SQL experience is a bonus as well).
  • Prior startup experience with a willingness to wear multiple hats, innovate, strategize and roll up sleeves in a fast-paced and evolving startup environment.
  • Experience in a remote environment with a strong ability to engage, lead, and communicate within a global context across time zones.
  • Thrive in a highly visible role with accountability in front of customers, Senior and C-Suite leader
  • Demonstrated ability to build trusting relationships and collaborate effectively with engineers, designers, product marketers etc. to deliver products.
  • Proven ability to lead and coordinate teams, manage stakeholders, and work cross-functionally.
  • Preference to candidates based out of the West Coast 

A Recipe For Total Rewards

We care deeply about making Plate IQ an incredible place to work and invest a significant amount of time and energy into creating and maintaining a company culture that provides our team with a generous level of support whilst inspiring them to do their best work. 

The specific benefits/perks we offer are continually evolving, but currently include:

  • Compensation: Base + Variable Bonus Structure ($140K - $170K OTE)
  • Work from home in an energetic remote-first environment that supports flexible working hours
  • Competitive salary based on skills & experience.
  • Medical, Dental, Vision and other Company-Subsidized Benefits for you and your family.
  • Employer sponsored 401(k) with company match.
  • Paid Time Off (and the encouragement to use it).
  • Annual company retreats.
  • Promote from within philosophy.

Beyond the tangible benefits though:

  • You will be part of a growing team, at a pinnacle moment of scale for the business, and experience the excitement of working in a startup where each action makes a huge difference.
  • You will have the agency to solve difficult problems creatively, the freedom to explore work that inspires you, and infrastructure to ensure you're constantly challenged and developing.
  • You will work with sharp, passionate teammates solving some of the most unique challenges and positioning our product as a premier finance automation solution. 
  • Our commitment to empowering a diverse and inclusive workforce, celebrating differences, and creating a safe space for our employees to bring their whole selves to work is second to none.
  • We are transforming entire industries using innovative technology including Artificial Intelligence, Payment Tech, and Neural Networks.
  • Our leaders lead with a people-first approach; inspiring excellence, nurturing ideas, and finding creative ways to eliminate obstacles for cultivating growth.
  • We truly love what we do and who we do it with - and we think you will too!

Plate IQ is an equal opportunity employer that is committed to diversity and inclusion. We do not discriminate based on race, color, national origin, religion, gender, gender expression, sexual orientation, age, veteran status, disability status, or marital status. If you are excited about the role but do not meet 100% of the qualifications listed above, we encourage you to apply. Nothing in this job posting should be construed as an offer or guarantee of employment.

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About Plate IQ

Plate IQ is Automated Accounts Payable.

Automated AP software replaces manual data entry by digitizing your invoices down to the line item, automatically assigning them to your proper GL codes, and syncing the information to your accounting software.

Plate IQ also offers one-click bill pay, advanced approval workflows, expense management, and cloud-based data storage that allows you to go paperless, and work together remotely over multiple time zones.