Senior Salesforce Administrator

Posted Jan 3

Company Summary

As the leading global provider of enterprise software and information solutions for project-based businesses, Deltek helps organizations of all sizes maximize productivity and revenue. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America’s Best Midsize Employers by Forbes, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. www.deltek.com

Business Summary

The Deltek Information Technology team provides technical support, services and applications to Deltek's global workforce. We are dedicated to finding innovative ways to help our employees maximize their productivity and exceed their business goals. If you're a world-class problem solver looking to be part a diverse, dynamic and collaborative team – join us as we power success for all of Deltek.

Position Responsibilities

The Salesforce Administrator will assist in building, configuring, and automating solutions in Deltek’s Salesforce instances to deliver business value. The ideal candidate can demonstrate experience with Salesforce configuration, automation capabilities, especially Flow, and a general understanding of business processes, particularly with Sales & Marketing. The Salesforce Administrator should be comfortable liaising with users and enjoy learning new business processes in order to translate them into technical solutions. This role collaborates with functional leaders to identify, define, and implement changes and enhancements to meet business requirements in a dynamic, high-growth environment.

The ideal candidate will have experience with Salesforce automation solutions, with a thorough understanding of Flow and a general understanding of when to engage in technical development solutions such as Apex and code. You will also have extensive experience in Salesforce Lightning and be educated on new features (e.g., . Dynamic Forms) and be able to deliver creative solutions (e.g., . Flow screens) to successfully identify and implement process improvement recommendations. You will also be motivated, team oriented and passionate about leveraging Salesforce technology to improve business outcomes.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Design & implement Salesforce solutions to address user requirements and changing business needs operating within an Agile methodology and team
Identify operational & system improvement areas through the discovery of gaps or new development, suggest possible solutions and support business case needs to advance improvement efforts.
Support operational & system improvements by having strong knowledge in Salesforce configuration & automations, particularly with creating complex Flows to enhance business processes, with focus on future scalability.
Consult and partner with Salesforce developers to ensure solutions implemented are scalable and maintainable.
Research new product releases and Salesforce “apps”, provide recommendations when necessary to enhance efficiency and productivity.
Support development lifecycle process by maintaining development, documentation and environment standards.
Creating/Executing Test Cases

DESIRED SALESFORCE SKILLS

3-5 years of hands-on prior Salesforce Administrator experience, especially within the Sales Cloud
Full understanding of Salesforce Order of Execution
Proven experience with Salesforce Flow
Experience with Salesforce features such as audit trails, Einstein, debug logs and incorporation of external packages.
Certified System Administrator required; Advanced Certified System Administrator & Platform App Builder Certification is desirable.
Data management and manipulation skills utilizing the Apex Data Loader, Workbench or Demand Tools, or another similar ETL tool.
An understanding of the sales processes within Salesforce from Leads to Opportunities and Quotes (experience with CPQ & SaaS products is a plus)
Salesforce Experience skills preferred, but not required
Experience with SF Agile Accelerator preferred, but not required

Qualifications

QUALIFICATIONS

Bachelor’s degree in business or technology field or equivalent work experience
Must be very well organized and be able to handle and prioritize multiple simultaneous requests, flexible to meet changing priorities and challenges
Must be able to work under minimal supervision
Proven creativity and problem-solving skills; ability to work around obstacles and solve problems with minimal direction
Experience interacting and supporting geographically dispersed clients/users, strong oral and written communication skills
Ideal prior experience with both Waterfall and Agile Project Methodology

Travel Requirements

10%

EEO Statement

Deltek, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

E-Verify Statement

Deltek, Inc., utilizes the E-Verify program with every potential new hire. This makes it possible for us to make certain that every employee who works for Deltek is eligible to work in the United States. To learn more about E-Verify you can call 1-800-255-7688 or visit their website by clicking the logo below. E-Verify® is a registered trademark of the United States Department of Homeland Security.

Applicant Privacy Notice

Deltek is committed to the protection and promotion of your privacy. In connection with your application for employment with us at Deltek, it is necessary for us to collect, store and use information about you (“Personal Data”) to administer and evaluate your application. We are the “controller” of the Personal Data you provide us and will process any such Personal Data in accordance with applicable law and the statements contained in this Employment Candidate Privacy Notice. Additionally, we have not sold and do not sell Personal Data you provide to us through the job application process