Senior Staff Developer - Platform & Enablement

Posted Jun 25

We are looking for a Senior Staff Developer to lead our platform's technical direction at Jane Software. This crucial role will shape our technical strategy, leveraging advanced cloud technologies and scalable architectures to support our growth. In addition to cloud expertise, you will provide technical leadership in application development and architectural practices, working closely with our foundations teams. As a technical leader, you will mentor and guide our senior and staff developers, fostering their professional development and enhancing our engineering practices. Your leadership will ensure Jane Software scales effectively, meeting and exceeding the expectations of our customers and stakeholders. Join us to drive our technical evolution, creating seamless and delightful user experiences that keep Jane at the forefront of the healthcare practice management industry.

Like with all positions at Jane, this position is a remote position, allowing you to work anywhere you want across Canada. Building a delighted team who can delight our customers is part of Jane’s DNA. In our most recent company-wide health check, 99% of our team agreed that our founders demonstrate people are important to Jane’s success. On top of that, 98% of our team felt Manager cares about them as human beings and that they are supported when needing to arrange time off from work. We’d never claim to be perfect, but we’re working hard to listen to our people and improve each day.

We really want the people who work at Jane to love being here, so it's important that we start with a bit about what makes our company unique and try to be as transparent as possible. Our values also provide some insights into Jane and hopefully, you’ll have a better idea if this might be the kind of company you want to be part of.

Before we were Jane, our Co-Founders were solving problems for their own clinics not realizing that a few years later, this team would grow to support tens of thousands of healthcare practices in more than 60 countries. Our platform is now helping to modernize the world of practice management software. We enable the likes of physiotherapists, mental health counsellors, chiropractors, and other allied health practitioners to run their practices in a digital-first way through features such as online booking, charting, scheduling, telehealth, and billing along with an evolving library of features. You can see more of them here. Although we’ve grown, still to this day, we’re rooted in solving clinics’ problems and making sure we don’t lose sight of Jane’s vision.

We have remained profitable for the past seven years, we’re product-led and growing organically (and responsibly) to the point where 85% of our customer growth is either from customer referrals or word of mouth. Growth like this is unique, especially in the world of SaaS, and it doesn’t happen by chance. We have a brilliant team of over 400 Janers who are doing an amazing job of listening to our customers, building what they need, and providing industry-leading support. We pride ourselves on flexibility & autonomy, some of our team block out their calendars to pick up their children from school (and this is normal at Jane), and we even have a #kids channel in Slack.

We’re not a clock-in clock-out system-type environment. With that being said, we’re not going to paint the picture of a perfect environment either. We’re a company that’s scaling quickly, we have many moving parts, many of us are doing this for the first time and sometimes, we don’t have processes in place or clear views which can require a lot of resourcefulness and a passion for problem-solving.

With all that to say, if you’re looking for an environment where you can grow, stretch yourself, and work with some incredibly talented people on problems that are positively impacting people's lives, Jane could be the place for you.

Compensation Expectations for the Role

Jane’s committed to paying our team members fairly, clearly, and above all, paying for growth. This role has a minimum annual salary of $175,600 and a maximum annual salary of $285,400. As you may have noticed, this salary range is quite large, and this is intentional to account for the growth someone will experience in the role throughout their time at Jane (i.e., from building the skills, to accomplished, to highly proficient, all the way to achieving excellence in the role). When hiring talented folks to join the Jane team, we’ve found that new team members are best set up for success when hired with the expectation of being fully accomplished in the role, which for this role would reflect a salary between $208,600 to $219,500. It's also possible to join Jane at a salary above or below this, which would mean a salary below $208,600 which typically reflects someone who has all the potential to be fully accomplished in the role but doesn't yet possess all the skills required, while a salary above $219,500 is typically for individuals who are currently in this role at Jane and had the opportunity to make a significant positive impact on our customers, product and company with deep Jane knowledge. At Jane, we pay for growth, which means that you’ll continue to have conversations about your career development with your manager and see your compensation grow over time as you build an amazing career with us.

More information on Jane's benefits package can be found here

The impact you could have...

Shape the platform architecture to ensure scalability, reliability, and high performance, directly enhancing user experiences.
Drive the technical strategy, integrating advanced cloud systems and technologies to meet the growing needs of Jane's services and users.
Mentor and guide senior and staff developers, fostering innovation and setting high standards for development practices.
Lead continuous improvement initiatives, adopting new technologies to boost system efficiency and reliability.
Collaborate with development teams to ensure seamless integration and alignment of the platform with all product features and services.

The experience we feel we need...

Extensive Application Development Experience: You should have a solid foundation in application development, including front-end, back-end, and API development. Expertise in modern programming languages and frameworks suitable for building scalable applications is essential. Experience with scaling a company through post-startup growth phases and into serious growth, ideally with development teams of 200+ members, is highly valued.
Leadership in Cloud Computing and DevOps/SRE: You will have transitioned from application development to roles emphasizing cloud-based systems and DevOps or SRE methodologies. Experience with infrastructure as code, continuous integration (CI), and continuous deployment (CD) is critical.
Cloud Platforms Expertise: Extensive experience with AWS (or equivalent) services. Familiarity with GCP or Azure can also be beneficial
Strong Technical Foundation in Quality and Security: A deep understanding of quality assurance, automated testing and delivery frameworks, and security protocols is essential to ensure the architecture supports robust and secure application development.
Mentorship and Technical Leadership: Proven capability in mentoring and leading teams and individuals, especially in environments focused on technical excellence and innovation. You should be able to articulate a clear vision and guide teams toward achieving excellence in development practices.
Broad Technological Proficiency: Terraform, Kubernetes, CI/CD tooling (especially GitHub Actions, feature flagging such as Launch Darkly). Containerization and Orchestration (Docker, Kubernetes). Development frameworks such as Ruby on Rails, React, etc.
Problem-Solving and Strategic Thinking: You will have demonstrated the ability to tackle complex technical issues, driving innovation and adapting to evolving business and technology landscapes. This means using all the tools at your disposal, including teams and individuals, as part of your solution mechanism. Quality and delivery are natural artifacts of your solutions.
Communication and Influence: Exceptional communication skills are required, with the ability to effectively convey technical strategies to a diverse range of stakeholders, enhancing cross-functional understanding and collaboration. You should have experience working with larger development teams (50+ across multiple domains), leading without authority across teams and projects, and achieving results through influence and guidance. Demonstrating situations that required strong leadership and decision-making, as well as others where support was necessary to accomplish what was required, is crucial.
Strong opinions lightly held; you need the background and confidence to lead and drive decision-making, with the wisdom to be open to alternative approaches and ideas.
Ideas are praised. Execution is worshipped; you must understand that while everyone has ideas, success hinges on the ability to execute and iterate towards constant improvements. Being able to show multiple examples of successful execution throughout your recent career is essential.

At Jane, we’re committed to fostering an environment that allows you to come to work as your truest self. We believe it’s important to actively recognize, embrace, and celebrate our differences in order to make Jane an inclusive, equitable, and diverse workplace.

We want to build a team of people who make conversations rich with perspective and experience. We are committed to listening to every voice in order to learn and grow because doing this will allow us to meet the needs of the diverse community of helpers that Jane serves.

We do not tolerate discrimination, prejudice, or oppressive isms of any kind. Employment is decided on the basis of qualifications, merit, experience, and the needs of the Jane community. We encourage anyone who requires accommodation or adjustments throughout the interview process to let us know, and we will do our best to support you.