Senior Systems Engineer

Posted Jul 16

At Summit, we're on the lookout for talent that doesn't just think "outside the box," but brings their own unique perspective to the table. With our relentless pursuit of excellence and curiosity, we lead innovation in our industry. We humanize technology by actively listening to our clients, crafting tailored proposals, and delivering on the promise of technology with precision and purpose.

We are in search of a Senior Systems Engineer with a deep understanding of hypervisor technologies, particularly VMware, to join our esteemed team. If you are fueled by the possibilities of virtualization, thrive on unraveling complex systems, and relish the camaraderie of like-minded tech enthusiasts, this role is tailor-made for you. As a key player, you will be instrumental in designing, implementing, and managing state-of-the-art virtualized environments that will transform our products and clients. 

Do:

  • Design, implement, and manage virtualized environments using VMware and other hypervisor technologies
  • Monitor system performance and troubleshoot issues to maintain optimal uptime, performance and capacity
  • Understand various backend storage technologies that the systems will rely on, ranging from local flash to block to object storage, and how/when to implement each one.
  • Interface with customers, vendors, and internal staff. Function as an escalation 
  • point for support staff and systems engineers 
  • Perform advanced server and network troubleshooting on internal and customer- 
  • owned systems
  • Facilitate data migrations, V2V migrations, and P2V conversions
  • End-to-end trouble ticket handling including initial troubleshooting, and resolution of escalated issues.
  • Adherence to change control process and participation in weekly on-call rotation
  • Lead and mentor junior engineers, providing guidance and support in their professional development
  • Participate in on-call rotations to provide 24/7 support for critical infrastructure issues

Deliver:

  • Provide Level III support for advanced support cases.
  • Assist with sales & pre-sales engagements including requests for proposals, on-site and remote customer presentations, engaging with senior executive and executive customer leadership, as needed.
  • Complete tasks as assigned with an eye for ways to improve and grow the business, its products and develop personal strengths.
  • Lead hypervisor related product development efforts and assist with operational refinement.
  • Function as a subject matter expert for the team on multiple products

I'm interested...is this the job for me? We are looking for:

  • Extensive experience with vSphere, vCenter, NSX-T, ESXi, and related VMware technologies.
  • Strong application-level debugging, systems administration and performance profiling skills, particularly with hypervisor and containerized interactions – Windows and Linux. 
  • Object Storage experience with solutions like Ceph, Cloudian, or S3 / blob. [ED1] 
  • Strong understanding of virtualization best practices and design principles for these platforms including experience with common backup & DR tools such as Veeam, 
  • Zerto, P2V software, and VMware Site Recovery Manager. 
  • Typical “internet application” comprehension: HTTP, HTTPS, SMTP, DNS, etc.  
  • Operational experience with AWS core services such as EC2, Security Groups, S3, and IAM [ED2] 
  • Knowledge of monitoring and observability tools like Prometheus, LogicMonitor, Graphana, Zabbix, etc.
  • Ability to read and write scripts with one or more: Python, PowerShell, Ansible, Terraform

At Summit, our culture and core values are important to us. As a diverse team of passionate pathfinders, we deliver on the promise of technology. If this sparks your interest, we'd love to chat with you!

  • Empower our people
  • Constant elevation
  • Customer first
  • Focus on outcomes
  • Embrace curiosity

Benefits: Deft’s total benefit package is highly competitive, designed to support your success at work, at home, and at play – and includes, Flexible Time Off, RTA and CTA Transit Benefits, 401k with 4% employer match, free employee collocation and cloud account, Life Insurance/Long Term Disability, Health Insurance with HRA/HSA Options, Vision Insurance, Dental Insurance, and a fun and casual work environment. Your recruiter will be happy to discuss all that Deft has to offer!

Pay Range: $131,000 - $156,000/year

Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. 

Deft is committed to a diverse and inclusive workplace. Deft is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

As part of this commitment, Deft will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact hr@deft.com.