Senior UX Copywriter

Posted Mar 27

Our Company:

At Cerebral, we're on a mission to democratize access to high-quality mental health care for all. We believe that everyone everywhere deserves to get the care they need, and are striving to make care convenient and accessible, while tackling the stigmas that surround mental illness.

Since launching in January 2020, we have gone from a team of 5 to over 4,000 across the United States. With support from investors like SoftBank, Silver Lake, Access Industries, Bill Ackman, WestCap, and others, and impactful leaders like you, we’ll continue to democratize mental health care and double down on clinical quality and deliver exceptional client outcomes for years to come. With a heavy focus on clinical quality and safety in all that we do, we’ve accomplished excellent outcomes for hundreds of thousands of clients:

  • 82% of clients report an improvement in their anxiety symptoms after using Cerebral.  
  • 75% of clients who report improvement in their depression see improvement within 60 days.  
  • 50% of clients who initially report suicidal ideation no longer harbor suicidal thoughts after treatment with Cerebral.

This is just the beginning for Cerebral, and we won’t stop building, growing, and iterating until everyone, everywhere can access high-quality, evidence-based mental health care without high costs and/or long wait times. We’re looking for mission-driven leaders who share these values, and we need your help as we transform access to high-quality mental health care in the United States and beyond.

The Role:

The Senior UX Copywriter is the gatekeeper of Cerebral’s voice throughout the entire product experience. In this position, you will work with cross-functional teams to improve the customer journey using best in class UX copy. We are looking for an individual who has a keen understanding of UX best practices, who will advocate for our clients, and who will use our brand voice at all touch points.

Who you are:

  • Bachelor's Degree from a 4-year college or university
  • 5+ years of experience in UX copywriting and creative strategy
  • Background in UX copywriting
  • Solid understanding of product design, content strategy, and UX writing
  • Familiarity with UX best practices across all digital platforms
  • Practices open and continuous communication, values keeping others informed, effectively presenting information in a clear, concise manner
  • Excellent collaboration, facilitation, and interpersonal skills, with the ability to work across functional lines and at many levels
  • Ability to think creatively, strategically, and technically
  • Ability to work a flexible schedule based on department and Company needs

How your skills and passion will come to life at Cerebral:

  • Ensure our words have consistency and adherence throughout the entire user experience
  • Partner with our Product Designers, Product Managers and Marketing teams to translate product strategy into creative solutions
  • Participate in all phases of research from product discovery to UX Research to launch and beyond
  • Problem-solve and simplify complex thoughts, ideas, and instructions, so it’s clear and easy to digest
  • Ability to identify the content/copy goals of the project while writing original, engaging, on-brand, and grammatically correct copy
  • Ability to work within the existing brand voice
  • Manage your time, projects and stakeholders through all stages of the workflow

What we offer: 

  • Mission-driven impact:
  • Shape the future of the #1 largest and fastest growing online mental health care company in the world
  • Build a platform that is improving the lives and well-being of hundreds of thousands of people (and counting)
  • Join a community of high achievers who have a passion for promoting mental health
  • Path to develop & grow:
  • Bi-annual performance reviews & opportunities for promotions - as Cerebral grows, so should you. We build your goals together and forge a career path that is right for you
  • Remote-first model: Work virtually from anywhere in the US
  • Competitive compensation & benefits:
  • Total compensation includes equity/stock options
  • Medical, Dental, Vision, Life Insurance, and 401k with employer match to all employees
  • Unlimited PTO - we encourage taking the time you need to relax and recharge
  • Top-tier wellness benefits and perks, including bi-quarterly mental health days (8 per year), No-Meeting-Wednesdays, holistic monthly wellness stipend, and access to on-demand health & wellness content
  • $200 WFH reimbursement
  • Culture & connectivity:
  • Virtual social events (e.g., happy hours) enable us to build a sense of community and connect on a more personal level
  • Monthly peer-to-peer recognition allowance via Bonusly allows team members to reward one another for values-aligned contributions
  • Optional in-person company retreats provide an opportunity to augment team-building and celebrate our successes together

The national base salary range (OR the national hourly range for nonexempt positions) offered for this position is outlined below.  Cerebral is committed to equal pay for equal work; however, business reasons may dictate variations in pay that are attributed to objective factors, such as geography, candidate's qualifications, and supply and demand. Total compensation includes base salary and may include an annual performance bonus and equity/stock options. 

Base Salary Range

$80,000—$100,000 USD

Who we are (our company values):

  • Client-first Focus - relentless focus on advancing the quality of care, clinical experience, and patient safety
  • Ethics & Integrity - do what is right and demonstrate ethical principles, even when no one is watching
  • Commitment - accountable for fully delivering on commitments to our clients and each other
  • Impact & Quality - make a positive impact and deliver high quality outcomes, based on data and evidence
  • Empathy - act compassionately, listen to seek understanding, and cultivate psychological safety with clients and colleagues
  • Collaboration - achieve our goals together as a united team, strengthened by mutual openness, trust, and diversity of thought
  • Thoughtful Innovation - continuously evolve our ability to deliver on our mission, prioritizing long-term, strategic bets over short-term gains

Cerebral is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace.

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Cerebral, Inc. is a management services organization that provides health information technology, information management system, and non-clinical administrative support services for various medical practices, including Cerebral Medical Group, PA and its affiliated practices (CMG), who are solely responsible for providing and overseeing all clinical matters. Cerebral, Inc. does not provide healthcare services, employ any healthcare provider, own any medical practice (including CMG), or control or attempt to control any provider or the provision of any healthcare service. “Cerebral” is the brand name commonly used by Cerebral, Inc. and CMG.