Senior UX Designer
WHO WE ARE
Meet BENlabs. We’re powering the creator economy with AI-intelligence. Through technology and innovation—machine learning and AI-driven insights—BENlabs empowers global brands and creators with the means to reach advertising-wary consumers in authentic ways, in the right place, at the right time in powerful content across entertainment.
Our global roster of Fortune 500 brands includes Microsoft, General Motors, Frito-Lay, Bloomingdales, Reckitt Benckiser and more. We work with these brands to better understand and expand their audiences, to develop stronger content, and to create unskippable content that drives engagement and sales.
Our team is global, with offices in Los Angeles (headquarters), Provo, New York, London, and Shanghai.
Here at BENlabs, we understand that our employees are instrumental to our continued success. Joining BENlabs means becoming part of a results-oriented, client-centric, and highly creative team. Here, you'll have the opportunity to learn from the industry's best and brightest, in an environment that values Passion, Accountability, Teamwork, Inclusion, Balance, and Empowerment. We offer competitive benefits and an inclusive culture that fosters personal and professional growth. Your journey with us promises to be both rewarding and impactful.
We hope you consider joining our exceptional team at BENlabs, where innovation and collaboration thrive, and where your talent can make a significant difference in the dynamic world of AI-driven marketing and content creation.
Who YOU Are
BEN is looking for a seasoned Senior UX Designer who has a proven track record of success in building products that deliver tangible outcomes for users. This role would be essential in establishing our product design process from conducting user research, interviews, and surveys to translating learnings into user flows, customer journey maps, prototypes, and iterative experiences. Our goal is to create a world-class customer experience that empowers brands and content creators, from Hollywood directors to influencers, to connect with their audiences deeply. In pursuit of that goal, we are setting this role up to establish our best practices alongside a product, data science, & engineering organization dedicated to empowering our learning & execution culture. The ideal candidate has an entrepreneurial spirit and a solid track record of effectively identifying and learning through customer pains and delivering customer value.
Our team interviews users every week, we are outcome-driven, and we prioritize learning. By joining our team you will get experience working on a product team that is investing deeply in actual Artificial Intelligence. We invite everyone on the team to make big contributions. We have a startup feel without the same risks as a startup. BEN is growing quickly and is well funded.
Responsibilities
- Help establish the UX design as a core function within the product team
- Drive value for content creators and brands from around the world by gaining a deep familiarity with their needs and designing delightful experiences that help them succeed
- Be a key contributor in establishing our design system
- Own the product design process from learning the customer journey to finalizing experiences for testing and development
- Drive our research, brainstorming, sketching, and testing
- Rapid prototype and iterate through customer interviews and qualitative testing
- Working with Product and Engineering to implement designs
- Improve the design quality of our existing products and services
Qualifications & Skills
- A track record of being a good collaborator with other designers, product partners, and engineering partners
- Skilled at conducting user research, synthesizing insights, and translating insights into design hypotheses
- Experience testing your designs and live products to help continually refine experiences
- Help drive UX initiatives forward to improve our practices and tooling as a team (DesignOps)
- Strong commitment to empathizing with and solving our customer’s problems
- Designs for the holistic user experience
- Intrinsically motivated to personally learn and grow through your work. Eager to share your learnings with your team.
- Proven track record of product design that customers love
- Deep understanding of UX design principles
- Skilled designing aesthetically pleasing and modern interfaces
- Strong project management skills
- Experience working with diverse teams (product, technical, marketing) throughout the product life cycle
- Strong organizational skills and attention to detail
- Performance-driven self-starter and team player with outstanding communication skills
- Experience in social media content creation, curation, workflow, and publishing on YouTube, Instagram, Twitch is a plus
- Passion for creators, artists, and YouTube is a plus
$120,000 - $150,000 a year
In addition to the expected range listed, this role will be eligible for an annual bonus. Actual pay will be adjusted based on experience and location.
Don’t meet every requirement listed? Studies show that women and people of color are less likely to apply for jobs when they don’t meet every requirement. At BENlabs, we are committed to building a diverse and inclusive community, so if you think you could crush this role, even without all the listed qualifications, please apply! You may be exactly who we didn’t even know we need.