Site Reliability Engineer, Application

Posted Jan 4

About ONE

ONE is on a mission to help people save and grow their money.

The U.S. consumer today deserves better. Millions of Americans today can’t access credit, build savings or wealth, and are left to manage their financial lives through multiple disconnected apps. Almost a quarter of U.S. adults are unbanked or underbanked and roughly 80% of fintech users rely on multiple accounts to manage their finances. ONE’s vision is exceedingly simple and profound: to build one app that consumers use every day to manage all of their money. 

What makes us unique? We are backed by a preeminent fintech investor (Ribbit) and the world’s largest retailer (Walmart), maintain the speed and independence of a startup, and employ a strong (and growing) collection of world-class talent. 

There’s never been a better moment to build a business that empowers consumers to improve their financial lives. Come build with us!

The role

As a Site Reliability Engineer (SRE) at ONE, your mandate is to ensure the availability and reliability of our most critical services, and ensure that they meet the requirements of our customers. Our SRE team at ONE is growing, so you’ll be a crucial early member to help establish the team, processes, and best practices. Success in this role looks like collaborating with other teams to build and run sustainable production systems that can evolve and adapt to the changes in our fast-paced environment. 

This role is responsible for:

  • Working proactively with teams to help them set SLOs and best practices
  • Participating in a 24x7 on-call rotation supporting the health of our services
  • Driving the incident management process and support a blameless post-mortem culture
  • Participating in application design consulting and capacity planning
  • Defining and formalizing SRE practices and help guide the overall reliability engineering direction
  • Providing mentorship both formally and informally to engineers at ONE
  • Continuously optimizing systems and workflows by improving architecture, infrastructure, automation, CI/CD, and observability
  • Combining software and systems knowledge to engineer high-volume distributed systems in a reliable, scalable, and fault-tolerant manner

You bring

  • 5+ years of relevant industry experience with a focus on distributed systems design, operation, maintenance, and troubleshooting
  • A track record of establishing best practices such as testing, continuous integration, delivery, and deployment across your team
  • Fluency in one or more programming languages (e.g. Python, Typescript, Go)
  • Data-driven mindset and willingness to learn and use new technologies, and to learn the ins-and-outs of financial systems
  • The Triple H Factor: Humble, Hungry and Honest
  • An act-like-an-owner mentality. We have a bias toward taking action.

Tools we use

We use Terraform (Terragrunt) to manage all of our critical infrastructure in a uniform way. Our environments are AWS-first, running workloads on Kubernetes, and built to be highly observable. We believe great engineers can learn any stack, so you do not need experience with these specific tools, but you’ll ramp up more quickly if you are familiar with public cloud infrastructure and infrastructure-as-code (IaC) concepts.

Pay Transparency

The estimated annual base salary for this position ranges from $135,000 to $215,000. Pay is generally based upon the level, complexity, responsibility, and job duties/requirements of the specific position. We then source candidates with the requisite skills, expertise, education, training, and experience. If you are selected for an interview, please feel welcome to speak to a Talent Partner about our compensation philosophy and other available benefits.

What it's like working @ ONE

Our teams collaborate remotely and in our work spaces in New York (Tribeca), Sacramento, San Francisco, and Miami.

  • Competitive cash - we don’t discount based on location
  • Benefits effective on day one 
  • Early access to a high potential, high growth fintech
  • Generous stock option packages in an early-stage startup
  • Remote friendly (anywhere in the US) and office friendly - you pick the schedule
  • Flexible time off programs - vacation, sick, paid parental leave, and paid caregiver leave
  • 401(k) plan with match

Inclusion & Belonging

To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us. Email talent@one.app with any questions.