Site Reliability Engineer
Introducing Masabi
// At Masabi, we’re driving the fare payment revolution, powering the journeys of millions all over the world. We build fare collection platforms that allow riders to seamlessly buy and present tickets for public transport either on their mobile phones, from a ticket machine, or even by tapping their bank card to travel.
Our Justride platform is used in over 200 locations globally, including some of the largest cities in the world. With our industry-first mobile ticketing SDK, we’ve partnered with large players in the transport space, including Uber, Moovit and Transit.
Your own journey is important to us too. Choosing a role here means joining a network of innovators from all walks of life; a group of passionate individuals who consistently deliver. Here, you’ll find the tools you need to build the career you want. Whether you’re taking the direct route or trying a new path, we’ll support you no matter what.
Introducing Masabi
// At Masabi, we’re driving the fare payment revolution, powering the journeys of millions all over the world. We build fare collection platforms that allow riders to seamlessly buy and present tickets for public transport either on their mobile phones, from a ticket machine, or even by tapping their bank card to travel.
Our Justride platform is used in over 250 locations globally, including some of the largest cities in the world. With our industry-first mobile ticketing SDK, we’ve partnered with large players in the transport space, including Uber, Moovit and Transit.
Your own journey is important to us too. Choosing a role here means joining a network of innovators from all walks of life; a group of passionate individuals who consistently deliver. Here, you’ll find the tools you need to build the career you want. Whether you’re taking the direct route or trying a new path, we’ll support you no matter what.
Role Description
// Join our Site Reliability Engineering team at Masabi as we embark on a transformative journey in fare collection technology. As a SRE, you will be at the forefront of ensuring our platform's reliability, performance, and security.
This role is pivotal in shaping the future of our infrastructure, offering an exciting opportunity to collaborate with a dynamic team that bridges the gap between development and operations, delivering resilient service in a rapidly evolving industry.
Responsibilities
- Maintain and optimize existing infrastructure tools (Puppet, CloudFormation), collaborating using Jira Service Management.
- Navigate the "Interruptible" process, ensuring stability and the reliability of our infrastructure.
- Lead Grafana Cloud operations, including infrastructure code, user management, and permissions for robust monitoring solutions.
- Oversee CloudFront, Web Application Firewall (WAF), Nginx, enhance infrastructure security and contribute to PCI and SoC2 compliance.
- Implement GitLab Runner on Amazon's Elastic Kubernetes Service (EKS) to modernize infrastructure and streamline CI/CD processes. Lead the transition from Puppet to Amazon's Elastic Container Service (ECS) for containerization. Drive the shift from CloudFormation to Terraform, improving Infrastructure as Code practices.
- Spending time with development teams to understand their infrastructure needs.
- Work closely with senior engineering/tech strategy groups to implement future architecture and platform visions.
- Enhance processes like deployments and upgrades, aiming for maximum efficiency and reliability.
- Design, build, and maintain core infrastructure to support scaling and debug production issues across services.
About You
- A team player who keeps an open mind for each project, being security focused.
- Strong experience in SRE or related roles. Proficiency in Terraform, Grafana, with solid skills in security and networking components.
- Hands-on experience with EKS and ECS is a plus.
- Knowledge of PCI DSS V4 Compliance requirements would be desirable.
- Passion for driving technological advancements and a commitment to ensuring reliability and security.
- Experience in building high-quality software and , CI/CD infrastructure.
- Excellent communication skills, collaborative spirit, eagerness to learn and contribute.
- You are self-sufficient and able to work independently without constant supervision, yet possesses the awareness to seek help when necessary.
// Careers at Masabi are for people who are going places - people who are moved by our mission to improve accessibility and make fares fair for everyone. We are grateful to be a network of innovators from all walks of life; a group of passionate individuals who consistently deliver. We operate with openness — we celebrate multiple approaches and points of view and strive to create an environment where everyone feels empowered to bring their whole, authentic selves to work.
Whoever you are, just be yourself.
We encourage people from underrepresented backgrounds to apply; we don’t discriminate. Also, please notify our team of your pronouns at any point in your application. We believe in journeys made simple. Excursions made effortless. So, we cancel out confusion and leverage our collective expertise to support transit agencies and make life better for millions of riders — together, we are creating a future.
We’re already powering journeys - are you ready to join us?
// Careers at Masabi are for people who are going places - people who are moved by our mission to improve accessibility and make fares fair for everyone. We are grateful to be a network of innovators from all walks of life; a group of passionate individuals who consistently deliver. We operate with openness — we celebrate multiple approaches and points of view and strive to create an environment where everyone feels empowered to bring their whole, authentic selves to work.
Whoever you are, just be yourself.
We encourage people from underrepresented backgrounds to apply; we don’t discriminate. Also, please notify our team of your pronouns at any point in your application. We believe in journeys made simple. Excursions made effortless. So, we cancel out confusion and leverage our collective expertise to support transit agencies and make life better for millions of riders — together, we are creating a future.
We’re already powering journeys - are you ready to join us?