Site Reliability Engineer

Posted Aug 16

Company Description

Take a seat on the rocket ship and join us as Site Reliability Engineer to help people succeed across the world.

We’re a global team of builders, listeners and problem-solvers who are relentlessly focused on making life simple, so our customers can get back to growing their business, engaging consumers and doing what they love.

Job Description

About the opportunity

At Xplor, the Central Technology Team has one main purpose: to enable and complement the business strategies and goals while solving real problems for our customers and users.

We have dozens of applications in our everyday-life verticals that all have their technology uniqueness and their individual purpose. We also use some of the latest cloud-based technology and are constantly looking to find innovative new ways to meet the challenges of running a unique global business.

Site Reliability Engineering (SRE) is what you get when you treat operations as if it is a software problem.

Our mission is to protect and provide for the software and systems behind Xplor’s services with an ever-watchful eye on their availability, latency, performance, and capacity. As an SRE you will use your experience in running production-grade software to build automation that allow our systems to run smoothly with minimal intervention.  

This is an ideal role for someone who wants to work through problems and provide solutions that have significant positive impact to our products and customers.   

Essential duties and responsibilities include...

  • Ownership and support of our payments systems, working as an integrated member of a scrum team
  • Overseeing our microservice-based platform using container orchestration tools
  • Automate pipelines to production and make it safe, secure, and repeatable so that development teams can self-service
  • Solve problems relating to mission critical services and build automation to prevent problem recurrence with the goal of automating response to all non-exceptional service conditions
  • Influence and create new designs, architectures, standards, and methods for large-scale distributed systems
  • Build world-class alerting, monitoring, and capacity management systems for the management of our platform’s health
  • Participate in on-call rotations as needed
  • Other duties as assigned by management

Technologies you will be learning and working with....

  • Languages: bash, C#, Java, Terraform Configuration Language, Python, PowerShell
  • Workload management: Azure, Kubernetes, Docker, Rancher
  • CI/CD: Azure DevOps pipelines
  • Infrastructure as code: Terraform, Puppet, Ansible
  • Monitoring: Splunk, APM & observability tools

Security: Snyk, SentinelOne

Qualifications

  • Three years of experience in a software development and/or operations role with an emphasis on automation
  • Intermediate experience with CI/CD pipeline technologies
  • Professional experience in containerization technologies
  • Intermediate experience with scripting (Powershell preferred)
  • Ability to troubleshoot running applications in a systematic manner
  • Comfortable working with applications on-prem and in Azure
  • Working proficiency with Git
  • Comfortable with Scrum-based development lifecycle
  • Excellent analytical and problem-solving skills
  • Strong and clear written and verbal communication skills
  • Ability to translate complex ideas into diagrams, user stories, and ultimately working software
  • Strong sense of ownership around producing results

At Xplor, we believe that the best innovation and ideas happen at the intersection of differences - people of different cultures, generations, disciplines, and lived experiences. So even if you think you don’t quite tick all the boxes, we still encourage you to apply.

Additional Information

Joining Xplor’s Central Technology (CT) team

There are over 600 Xplorers in our CT team that work as one team across the world. You'll get the chance to engage through Communities of Interest in Technologies (CIT), our Architectural Advisory Board or work on DOOR (Develop Only Once and Reuse).

Being a technology company selling SaaS-based software solutions, you can see your work clearly in the success of the business. You'll be a strategic enabler via world-class capabilities fostering product development and innovation.

Some of the perks of working with us:

  • Unparalleled opportunities to learn and accelerated career development
  • A collaborative, team environment with people who truly love what they do
  • 12 weeks Gender Neutral Paid Parental Leave for both primary and secondary career
  • Unlimited access to Udemy for Business, 10% of your time devoted to growing you and your career, and further support to help you grow
  • Fully flexible work arrangements
  • Robust paid time off benefits, match 401K and more!
  • Salary: The average base salary range for this position is $80K-$95K USD based on experience with opportunity for growth as skills increase

To learn more about us and our products, please visit www.xplortechnologies.com/us/careers. 

We promote flexible working wherever we can, so whether you prefer to be fully remote or in an office, the choice can be yours. 

We’re also committed to replying to each application and look forward to getting in touch with you soon.

More about us 

Xplor Technologies is a global platform integrating SaaS solutions, embedded payments, and Commerce Accelerating Technologies to help businesses succeed. Xplor provides enterprise-grade SaaS solutions for businesses in “everyday life” verticals: Childcare & Education; Fitness & Wellbeing, Field Services and Personal Services – and a global cloud-based payment processing platform.

Xplor Technologies serves over 78,000 customers that processed over $36 billion in payments, operating across 20 markets in 2022. 

Good to know

To be considered for employment in the United States, you must be legally authorized to work in the US. Xplor does not sponsor visas, either at the time of hire or at any later time. 

To learn more about us and our products, please visit www.xplortechnologies.com/us/careers

We also invite you to check out our Candidate FAQs for more information about our recruitment process www.xplortechnologies.com/us/recruitment-faqs.

Xplor is proud to be an Equal Employment Opportunity employer. We're dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability, veteran status and age. Applications are encouraged from all sectors of the community. 

All Information will be kept confidential according to EEO guidelines. 

Xplor is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Xplor will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact us via talent@xplortechnologies.com. 

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.