Site Reliability Engineer / DevOps (Storage)

Posted Feb 22

Full Job Description

Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

As a Site Reliability Engineer/DevOps, you will be part of the Cirrus Hybrid Cloud storage support team responsible for ensuring the architectural integrity and successful delivery of a scalable storage platform for the IBM CIO Organization.

In this role you will focus on the management of storage for Cirrus Hybrid Cloud. This entails working on all aspects of disk management and monitoring, including disk initialization, fault monitoring and handling, and reporting. You will help solve intriguing problems while partnering with other team members, customers, and vendors. For success in this role you will have a strong Linux development background and a passion for learning and continuous improvement.

  • What you'll do:Management, maintenance, and support of various data storage solutions especially in the RedHat OpenShift Virtualization (OSV) environment
  • Plan, coordinate and upgrade components of the SAN/NAS/TSM as needed with software, hardware and microcode upgrades
  • Incorporate storage replication into Disaster Recovery (DR) solutions
  • Operate in an agile manner and under strict change control
  • Engage on technical level discussions around data center solutions and storage integration
  • Design, implement, and manage integrations between internal and external solutions, as well as storage-related monitoring solutions
  • Handle storage provisioning tasks - for example: end user requests, creation of volumes, mapping and ensuring storage availability at the operating system, storage performance analysis, troubleshooting, storage capacity management and planning
  • Provision VMWare and Physical LUNS, applying patches, upgrading software, performance, capacity planning and ensuring data is secured
  • Monitor for errors, hardware failures, optimization, capacity, and performance of storage arrays and associated networking to ensure and restore normal operations
  • Maintain the fiber channel switches and SAN configurations, especially Brocade-compatible, by ensuring that software and firmware are in keeping with the latest needs of an organization
  • Provide on-call support and implementation after-hours on a rotating basis
  • Think and act like a Site Reliability Engineer (SRE) as the environment relates to storage and depends on storage

Most of our teams are located in Atlanta, GA; Austin, TX; Boston Metro, MA; New York, NY; Raleigh, NC; Armonk, NY; and Southbury, CT. However, since the nature of our work is hybrid, we welcome applications from other locations.

Required Technical and Professional Expertise

  • 2 years’ experience in the management of highly available enterprise-class Storage Area Networks (SAN) and Network Attached Storage (NAS) including Fiber Channel (FC) and Internet Protocol (IP) networking and connected storage arrays.
  • Experience with IBM Spectrum Scale, Sptectrum Protect, CP4D, DataStage, SKLM, NFS, CIFS, SMB, Networker, NetBackup, BackupExec, or CommVault
  • An understanding of diverse infrastructure platforms and infrastructure concepts required.
  • Scripting and automation abilities
  • Excellent communicate skills to work with clients/customers, 3rd parties such as support and supply vendors, internal stakeholders, and team
  • Ability to provide on-call support and implementation after-hours on a rotating basis

Preferred Technical and Professional Expertise

  • Able to describe and traverse Kubernetes or OpenShift internals, deep familiarity with how a cluster works and the underlying architecture and its components
  • Familiarity or usage of the IBM Cloud platform and its catalog of services
  • Administration or usage of cloud native delivery solutions such as ArgoCD or Flux
  • Experience automating infrastructure, configuration management, testing, and deployments using tools like Ansible, Chef and can explain the Infrastructure as Code paradigm
  • Familiarity with managing and securing a distributed Windows Server and/or Linux environment

About Business Unit

The Office of the Chief Information Officer (CIO) owns IBM’s IT strategy and provides the tools, workstations, devices, and infrastructure that IBMers use to do their jobs every day. Put simply, our mission is to create a productive environment for IBM's worldwide employees. Join us as we lead with design to drive simplicity and ease of use, engineering the systems that run the business, and innovating to transform the business.

This job requires you to provide your COVID-19 vaccination status with supporting documentation, where legally permissible.

Your Life @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

This job requires you to provide your COVID-19 vaccination status with supporting documentation, where legally permissible.

About IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location Statement

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

  • Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being

- Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs

  • Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
  • Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
  • Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences

The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

We consider qualified applicants with criminal histories, consistent with applicable law.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.