SNF A/R Collections Specialist
Become an Assembler! We are looking for an Accounts Receivable Collections Specialist to join our SNF RCM Services team. If you are looking for a company that is focused on being the best in the industry, love being challenged, and make a direct impact on our business, then look no further! We are adding to our motivated team that pride themselves on being client-focused, biased to action, improving together, and insistent on excellence and integrity.
This is a full time, non-exempt position reporting to the Director of SNF Financial Services.
What you'll do
- Act as the primary source for managing SNF delinquent accounts.
- Work with multiple SNF clients to investigate outstanding A/R, determine the cause, and communicate with various payers to resolve outstanding balances.
- Submit/resubmit claims and complete follow up calls on claims in a timely manner.
- Review all documentation the client provides and identify any discrepancies.
- Create individual client reports using Excel that will be shared with the client monthly
- May assist billing team with current billing clients as necessary, including monitoring postings and working with commercial insurance, Medicare, Medicaid, HMOs, and clients to collect all balances
- Achieve performance goals or objectives (individual or departmental) as established by the Manager
- Other tasks as needed.
What we're looking for
- 3-4years of proven experience as an A/R Collections Specialist in the long-term care space is essential
- Managing critical deadlines and keen attention to detail
- Knowledge of Medicare parts A and B and Managed Care
- Prior experience working in SNF A/R collections or a managed care/healthcare background
- Knowledge of state and federal nursing home guidelines
- Experience creating detailed reports in Excel
- Must be resourceful and persistent and possess excellent problem resolution skills
- Strong written and verbal communication skills with customer service focused aptitude
- Strong ability to multi-task and a team player focused mentality that is highly self-motivated
- Sharing our core belief system of Honesty, Candor and Trust is table stakes for joining the family
- Adaptable to change and willingness to learn different processes—we are Assemblers, after all!
- Ability to function well in a fast-paced and at times stressful environment.
- Prolonged periods of sitting at a desk and working at a computer. Ability to lift and carry items weighing up to 10 pounds at times.
Why join the team?
- Be part of something special! We are growing both organically and through acquisitions.
- Career growth - your next role with Assembly might not be created yet and we are waiting for your help to chart the way!
- Ongoing training and development programs
- An environment that values transparency
- Virtual and in-person events to connect with your team.
- Competitive Benefit Packages available, Paid Holidays, and Paid Time Off to enjoy your time away from the office