Social Media Specialist

Posted Apr 30

As a Social Media Specialist, you will be working on our Experience Marketing team supporting the community-building efforts of Shopmonkey in the automotive industry space digitally. In this role, you will be responsible for curating industry-centric media that engage our existing and future customers through storytelling, thought leadership, trends, and fun! You will get the opportunity to build relationships through Shopmonkey social channels and leverage 1000s of existing customers' stories to create amazing content.  

The person who best fits this role is an automotive-centric, social media specialist who has a passion for understanding and identifying what pieces of media resonate with a community. Then, going out and sourcing and curating those pieces of media. You have an innate ability to evaluate Shopmonkey’s value, understand why we are unique, and use that value to build our community.  

Shopmonkey Marketing is a growing team with a collective focus to build a community of car people through our software and the shops we serve. You will have access to design, production, and copywriting resources to help fuel the Media machine we are creating.  

You Will Have The Opportunity To:

  • Build a community of car people that helps change the way car owners and shops think about car care
  • Come up with original content ideas and figure out how to bring them to life
  • Own the process alongside our Social Media Content Creator to create entertaining content tailored to our social media strategy for each social channel - TikTok, Instagram, Facebook, YouTube, Twitter, and LinkedIn. 
  • Collaborate with the Brand, Design, and Events teams within Shopmonkey Marketing to collectively create great work. 
  • Manage the social calendar and social content pipeline including sourcing, production, posting, and engagement. 
  • Create storylines of how technology and automotive are uniquely connected and evolving 

We Are Looking For You If You Have:

  • Strong social media knowledge and a track record of building a community through social channels.
  • Automotive industry experience includes auto repair, tire & wheel, quick lube, motorsports, car clubs, shows, performance, and more.  
  • Experience using the social media management platform Sprout Social for engagement, production, reporting, and analysis. 
  • Active on social media and stay up to date on platform trends, best practices, innovative ideas, and influences trends in the automotive space.
  • Love working in a fast-paced environment where pushing the boundaries of what is possible and creating healthy conflict internally to do so is the norm. 
  • Bonus if you have, experience or interest in, being behind or in front of the camera to create video/photo content from an iPhone or other camera equipment with an emphasis on short-form video. 
  • Bonus if you have post-production skills including editing, color correction, and basic graphic/animation work

This role will be scoped based on experience and availability. This is a part-time, U.S. based position basis only, with some travel required. 

Why Shopmonkey? 

Shopmonkey has become an amazing environment where employees feel that they are valued as people, and not just worker bees. To ensure that our team thrives, we invest in the following perks:

🏡 Fully Remote Work!

  • $1,000 to set up your home office 
  • $20 phone/internet monthly reimbursements 
  • Virtual activities and in-person meet-ups
  • Laptop and super rad swag provided 
  • Unique opportunity: This is the best form of hybrid! All teams get to travel and meet up for collaboration at least once/year. Shopmonkey also hosts an annual company-wide get together we call Rally

💪🏼 Health & Wellness 

  • Medical, dental, vision, and life insurance benefits available the 1st of the month following hire date 
  • Short term and long term disability 
  • Employee assistance program 
  • Generous parental leave 
  • 401(k) available upon hire 

✈️ Time Off 

  • 11 paid holidays 
  • Flexible time off - take the time off you need! 

🥰 Giving Back 

  • Matching donations for approved charitable organizations 
  • Group volunteer efforts 

🌟 Personal & Professional Development 

  • Weekly internal product & company training sessions
  • Monthly events & education activities focused on DEIB, personal and/or professional development
  • Individual career progression plans and leadership/management training

Check out our founder’s storylife page, or hear from real employees about what it’s like to work at Shopmonkey.

Join our team of hungry, humble, smart people who love what they do, and change the auto industry by helping every shop thrive.

About the Industry

The U.S. is the second largest passenger vehicle market with more than 260 million registered passenger vehicles, and the global car repair market is estimated to be worth more than $500B. Shopmonkey aims to change the status quo and enable auto shops to become more efficient and give their customers a more delightful experience.

About Shopmonkey

Shopmonkey is the leading auto-repair shop software company; it is a cloud-based solution that helps auto-repair shops consolidate tools, save time, and streamline their entire operation onto a simple, easy-to-use platform. 

Headquartered in Silicon Valley and trusted by more than 3,500+ auto shops across the U.S. and Canada, Shopmonkey aims to change the status quo of the global car repair market, estimated to be worth more than $500B.

In 2021 Shopmonkey raised a $75 million Series C, supported by top-tier Silicon Valley venture capital firms Bessemer Venture Partners, Index Ventures, Headline, I2BF, and ICONIQ Growth. 

In 2022, Shopmonkey was named #4 on Forbes' annual ranking of America's Best Startup Employers list (and #1 in Business Products & Software Services).

Shopmonkey is committed to building a diverse and inclusive team. We are looking for team members from all backgrounds that are committed to the Shopmonkey mission.

Shopmonkey provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Shopmonkey is committed to the full inclusion of all qualified individuals. In keeping with our our commitment, Shopmonkey will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact our Talent Team at