Solutions Designer

Posted Jan 8

Date: Jan 3, 2023

Primary Location: Radnor, PA, US

Company: Lincoln Financial

Alternate Locations: Work from Home

Work Arrangement: Work from Home

Relocation assistance:: is not available for this opportunity.

Pay Range: $63,100 - $137,900

Bonus Potential:

Requisition #: 70864

The Role at a Glance

This role will provide subject matter expertise and direction on complex projects/initiatives related to the configuration of systems and across operations for insurance products in applicable system(s). They will collaborate with operations & product teams and other stakeholders to understand product design and its impact on operational orchestrations as well as to provide expertise on system functionality to accommodate product requirements. They will configure applicable system(s) when appropriate to provided required capabilities, orchestrations, and interactions.

What you'll be doing

Collaborates closely with teams to develop in-depth understanding of operational orchestrations to support insurance product features & requirements and determine appropriate approach to configure and implement orchestrations.in and across applicable systems.
Facilitates and manages discussions with insurance product teams regarding business functionality and/or system Orchestrations.
Identifies gaps between Operations requirements and system solutions; proposes solutions to address these issues.
Leads detailed discussions with product & operations resources regarding setup and processing of policy transactions.
Provides subject matter expertise to internal/external stakeholders on system functionality for various aspects of insurance operations.
Configures orchestrations and business processing logic for insurance products; reconfigures as needed based on product changes and/or business feedback.
Leads development of testing plans and conducting testing, leveraging automated testing functionality within applicable system(s).
Liaises with testing resources to ensure orchestrations & business logic function as per specifications; discusses options to resolve defects uncovered during testing.
Regularly assesses progress against plan; provides status updates to management and other stakeholders; re-forecasts project steps/variables as necessary throughout project.
Develops & continuously improves orchestration and business logic configuration processes to fully utilize functionality and flexibility of system(s).
Supports agile adoption in business configuration by participating and engaging with leadership, product development, and agile teams.
Provides direction on complex assignments, projects, and/or initiatives to build and enhance the capability of their assigned area(s) of responsibility.
Directs and enhances organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility.
Identifies and directs the implementation of process improvements that significantly improve quality across the team, department and/or business unit for their assigned area(s) of responsibility.
Provides subject matter expertise to team members and applicable internal/external stakeholders on complex assignments/projects for their assigned area(s) of responsibility.
Maintains knowledge on current and emerging developments / trends for assigned area(s) or responsibility, assess the impact, and collaborates with senior management to incorporate new trends and developments in current and future solutions.
Carries out duties in compliance with all state and federal regulations and guidelines. Complies with all company and site policies and procedures.
Remains current in profession and industry trends.
Makes a positive contribution as demonstrated by: - Making suggestions for improvement - Learning new skills, procedures and processes
Performs other duties as required.

What we’re looking for

4 Year/Bachelor's degree or 4 years equivalent work experience in lieu of Bachelor's (Minimum Required)
3+ years’ experience in the insurance and/or financial services industry directly aligned to the specific responsibilities for this role (Required)
Analyze complex information and to evaluate the implications of a course of action or solution.
Define problems, collect data, establish facts and draw valid conclusions.
Evaluate trends in data or information.
Demonstrated ability to identify and recommend processes improvements.
Demonstrated strong relationship management skills with internal clients (e.g. senior management, peers and colleagues); proven ability to develop creative and collaborative approaches.
Demonstrates strong project management leadership skills including, critical ability to coordinate and balance multiple projects in a time-sensitive environment, under pressure, and meeting deadlines.
Experience working with IT areas and/or agile methodology

What’s it like to work here?

At Lincoln Financial Group, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.

What’s in it for YOU:

A clearly defined career framework to help you successfully manage your career
Leadership development and virtual training opportunities
PTO/parental leave
Competitive 401K and employee benefits
Free financial counseling, health coaching and employee assistance program
Tuition assistance program
A leadership team that prioritizes your health and well-being; offering a remote work environment and flexible work hybrid situations
Effective productivity/technology tools and training

Work Arrangement

Work from Home : Employees will work from home and are not required to work in a Lincoln office on a regular basis.

Lincoln will evaluate the following when setting the successful candidate's wage rate:

Prior work or industry experience.
Education level to the extent education is relevant to the position.
Unique skills

About The Company

Lincoln Financial Group, a Fortune 200 company with over 10,000 employees, provides advice and solutions that help empower Americans to take charge of their financial lives with confidence. Our core business areas — Life Insurance, Annuities, Retirement Plan Services and Group Protection — focus on supporting, preserving and enhancing over 17 million customer’s lifestyles and retirement outcomes.

Headquartered in Radnor, Pennsylvania, Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates. The company had $324 billion in end-of-period account values as of June 30, 2021.

Ranked one of the Best Large Employers in America and Best Employers for Women by Forbes magazine as well as one of Newsweek’s Most Responsible Companies, Lincoln Financial Group makes a serious investment in our employees’ futures through a broad range of wealth accumulation and protection plans, health and wellness programs, and career development resources designed to help each individual reach their personal and professional goals.

Lincoln is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Lincoln Financial Group is a committed corporate citizen included on major sustainability indices including the Dow Jones Sustainability Index North America and FTSE4Good. Dedicated to diversity and inclusion, we earned perfect 100 percent scores on the Corporate Equality Index and the Disability Equality Index. Follow us on Facebook, Twitter, LinkedIn, and Instagram.

Be Aware of Fraudulent Recruiting Activities

If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters.

Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln's fraud team at fraudhotline@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious.

Additional Information

This position may be subject to Lincoln’s Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.

Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees.

Lincoln Financial Group (“LFG”) is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, Veteran status, or genetic information. Applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558.