SR BUSINESS OPERATIONS MANAGER

Posted Mar 10

About Lumen

Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

The Role

A person who is analytical and precise with details and with reconciliation ability is needed. This person must be able to handle many priorities at once and meet deadlines and they must have strong attention to detail with good organizational capabilities.

This person will help with the following:

  • Transparency - tracking & reporting
  • Actuals & Budget reconciliation and presentation to VP’s on a monthly basis
  • P&L Quality control - Identify invalid expense, Installs/Disco’s, incorrectly coded expense, optimization not reflected, unexpected rate increases, over-accruals & improperly accounted for activity.
  • Produce Netex/Opex forecasting
  • Business case support/performance
  • Provide Netex and OpEx insights –efficiency, organizational analysis
  • NetEx P&L quality control
  • Process documentation & unification
  • Work with and Challenge AMO teams to identify additional (or missed) opportunity & uncover internal AMO operations issues. Coordinate process corrections & adherence while streamlining systems/tools used across AMO.
  • Report development & model creation to enhance efficiency and to properly identify, forecast and capture value.
  • Assist Project Manager in consolidation all our interfaces and provide real time information to our stakeholders with data insights and custom visualizations. Enhance the way information is consumed and interpreted to be more proactive than reactive.
  • Interprets results using a variety of techniques, ranging from simple data aggregation via statistical
  • analysis to complex data mining.
  • Responsible for analysis of business operations reports, trends, and opportunities. Analyzes business plans of moderate scope and complexity.

The Main Responsibilities

  • Individual will liaise with multiple organizations to identify reporting and metric needs and requirements.
  • Analyze complex data, identify issues and provide quick correcting actions.
  • Designs, develops, implements and maintains business solutions and forecast along with reporting
  • Works directly with business leaders to identify analytical requirements and feeds requirements to systems/report writers to support the needs of the business.
  • Provides ad hoc support to teams or management by collecting, analyzing data and reporting results and develops actionable recommendations
  • Designs, develops, implements and maintains forecasts and develop new measurements important in driving business change.

What We Look For in a Candidate

  • Strong excel
  • SQL, .net, MS Access, Sharepoint or Power BI knowledge that would be also beneficial.
  • Strong written and verbal communication skills.
  • Highly professional and self motivated with the ability to work well independently and on a team.
  • Good troubleshooting skills and methodologies.
  • Experienced in analyzing issues, distilling and communicating their relevant aspects.
  • Ability to work multiple efforts and projects in parallel.
  • Ability to provide executive level presentation for data analysis
  • Ability to manage multiple stakeholders at all levels of the business
  • Understanding of relational databases
  • Ability to prioritize with good time management skills.

Required:

  • Bachelor’s degree or equivalent eduaction and related experience
  • 5+ years related experience

Preferred:

  • Master’s degree
  • 3+ years related experience

What to Expect Next

Requisition #: 326426

When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. More information on what’s included in these checks can be found in the Post Offer section of our FAQ page. Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Salary Range

Salary Min :

57600

Salary Max :

128400

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. We're able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here.

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

Salary Range

Salary Min :

57600

Salary Max :

128400

This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual experience, qualifications and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.