Sr. Cloud Solutions Engineer
Description
DroneUp, LLC was born out of a vision to make autonomous flight great for communities, great for business, and great for the world. Yet more than visionaries; we have the tools, instruments, focus, and expertise to execute while utilizing a “People Matter Most” mentality.
Our founder envisioned a massive, untapped opportunity to leverage autonomous flight that would revolutionize how the world may "pitch" and "roll" in the future. To start, we have harnessed the power of airspace technology, analytics platforms, and drone services to transform business operations. Our long-term mission is to be “Safe and Be Exceptional” while building and deploying the world's most accessible drone ecosystem.
Ranked in the top 25 of LinkedIn Top Startups 2022, DroneUp is Headquartered in Virginia Beach, Virginia and provides drone delivery service in 34 locations across six states in partnership with the #1 retailer in the world, Walmart, Inc.
In 2022 DroneUp was on the list of "Next Big Things in Tech" but we are more than just invested in the drone ecosystem; we are equally invested in our people and landed successfully as a certified "Great Place to Work" in 2023. Knowing that our mission critical success comes directly from the people we bring onboard, we strive to provide opportunities for our employees to learn, grow, and go beyond the normal Field of View! Come fly with us as our team goes through our checklists that will “Inspire Fast Action” and take an entire industry to new heights. “Be a Person Others Want to Follow!”
Position Summary
DroneUp is seeking a Cloud Solutions Engineer that will be responsible for day to day management and improvements to user productivity apps, unified endpoint management, cloud-based network access control, and cloud computing systems.. The Cloud Solutions Engineer will have a high level view of the current status of systems and a good understanding of issues such as interconnectivity, information security, computer resources, and software applications.. This position will also deploy, support,and maintain cloud based infrastructure and the associated systems and processes. This role will be comfortable in Identifying requirements, developing and executing large-scale projects to improve infrastructure, deployments, and user experience through automation.
Responsibilities
- Develop and maintain modern desktop/device management solutions for Windows 10, MacOS, Android, and iOS with various MDM Platforms
- Package, test, and deploy applications for Windows 10, MacOS, Android, and iOS
- Administration of cloud-based identity and access management (IAM) systems
- Work with Azure and GCP cloud platforms to build, deploy and administer applications using automation wherever possible
- Plan, build, and maintain cloud-based networking infrastructure at DroneUp locations
- Monitor systems performance and provide reports to management
- Deploy, scale, and document new SaaS applications and advise/assist business units using these applications to solve their challenges
- Respond to incidents/outages, service and change control requests, and act as a technical escalation resource to others on the team
- Create and maintain technical documentation of implementations and operational procedures
- Stay up-to-date with current and emerging technologies
- Provide hands-on assistance to ensure all projects and deliverables are completed accurately and on time, including deployment of projects and initiatives
- Communicate well with others, including those with less of a technical mind-set
- Procure hardware, software, and other IT related equipment as needed
- Other duties as assigned
Requirements
- Bachelor’s degree in Information Technology, Computer Engineering, Computer Science, or equivalent experience
- At least 5 years of relevant experience with cloud services and 8 years of system administration or engineering experience
- Experience supporting cloud-based and SaaS applications, including, but not limited to Okta, Windows and MacOS configuration management, Atlassian suite, and Google Workspace
- Experience building and maintaining systems within Azure, GCP, or AWS
- Experience operating within compliance controls and guidelines such as NIST 800-53, SOC 2 Type 2 or ISO 27001
- 3-5 years of networking experience preferably with Cisco Meraki and/or Juniper.
- Knowledge of best practices around engineering, data security and identity
- Self-starter that is able to operate independently in daily operations, downtime or outage situations with a proven ability to work in a team environment
- Expert level knowledge of macOS, Ubuntu, and/or Windows operating systems
- In-depth knowledge of IT systems including email, identity, system monitoring, and device management
- Experience participating in a 24/7 on-call schedule without supervision and successfully resolving issues without escalation
- Excellent written and verbal communication skills
- Strong organizational, analytical, and critical thinking skills
Preferred
- Experience developing with API’s to interconnect applications and build workflows to provide efficient user lifecycle management through code and no-code environments
- IaC experience using tools such as Terraform
- Experience with GitOps for infrastructure operations
- Endpoint management experience with Intune and Ivanti (formerly MobileIron)
- Experience working in or understanding of agile frameworks
- Experience with LTE networking and optimization
- Hold one or more of the following certifications: AWS Certified Cloud Practitioner, Azure Fundamentals, or GCP Cloud Engineer
Benefits
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- Medical Insurance
- Dental Insurance
- Vision Insurance
- Short Term & Long Term Disability
- Basic & Voluntary Life Insurance
- 401(k) with company match
- Employee Assistance Program (EAP)
- Flexible Spending Account (FSA)
- Legal Services
- Identity Protection
- Accident Insurance
- Critical Illness Insurance
- Hospital Indemnity Insurance
- Pet Insurance
- Paid Time Off (Vacation, Sick, Holiday)
Salary
Just like drones themselves, your earning potential can soar to new heights, but it largely depends on your qualifications and expertise. If you are recognized as an industry expert, your earning potential can take true flight. The target salary range for this position is $120,000 to $130,000. Your unique qualifications and contributions to the field will play a significant role in determining your precise compensation. The total rewards for this position may also include; potential for annual bonuses, benefits package, paid time off, and more.
$120,000 - $130,000
Equal Employment Opportunity Policy
DroneUp is committed to hiring and developing the most qualified individuals, regardless of sex, age, race, national origin, disability or other protected characteristics. DroneUp subscribes to the equal employment opportunity requirements of applicable law. It is the policy of DroneUp to ensure equal opportunity to all employees and applicants in all employment matters, including, but not limited to, recruitment, hiring, placement, compensation, training, promotion, and separation. In these and all activities, DroneUp does not discriminate against any qualified individual because of sex, age, race, color, religion, creed, national origin, ancestry, familial status, marital status, sexual orientation, sexual preference, gender identity disability, handicap, liability for service in the United States Armed Forces, veteran status, and/or any other legally protected characteristic.
Any individual who feels that he or she may have been discriminated against in violation of this policy is strongly encouraged to immediately contact his or her supervisor or any member of DroneUp management. Any member of DroneUp management who is notified of alleged discrimination is required to immediately report the incident to the HR Department.
DroneUp will thoroughly investigate all such claims with due regard for the privacy of the individuals involved. Any employee who knowingly retaliates against an employee who has reported workplace discrimination will be subject to immediate corrective action, up to and potentially including termination of employment.
Security Responsibility Statement: Employees are expected to provide a high level of security to any personal or private information accessed as part of their work, whether at a DroneUp facility or remotely. This includes participating in security training, remaining sensitive to individual rights to personal privacy, and complying with company policies. Employees who have access to sensitive data that is protected by regulation, such as HIPAA, or by contract, such as credit card data, must comply with any additional requirements dictated by the governing regulations or associated contracts.
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