Sr Manager Business Process Innovation
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology
The Role
The Senior Manager Business Process innovation will be responsible for development, implementation, and measurement of a single value stream process improvement initiatives.
Develop, implement and lead process improvement efforts and influence cross-functional efforts to drive business transformation through process.
The Main Responsibilities
- Manage a process development team over a single value stream.
- Identify the development of an annual strategic plan and manage to the quarterly tactical plans for addressing gaps between Layered processes.
- Collaborate with leadership, including frequent contact with executives
- Lead and influence others to achieve results including gaining executive support for process improvement initiatives
- Communicate with cross functional teams in all areas of the company, vendors, customers, and other external conferences
- Establish tactical plans for achieving broadly-defined objectives through assigning tasks, reviewing work and providing coaching, team and individual feedback.
- Establish market-based metrics and unit cost measures which appropriately evaluate success and drive accountability of business process improvement within the company
- Ensure projects and deliverables are on-schedule and within budget.
- Lead project, training, logistical and infrastructure assistance for process improvement initiatives.
- Escalation manager for process improvement design expertise, utilizing agreed upon process methodology.
- Cultivate strategic relationships across the organization to drive efficiencies throughout the applicable value streams
What We Look For in a Candidate
- 7 - 10 years of prior business experience, including 3-5 years of process improvement and project management experience.
- Proven success influencing process improvement and initiating related process initiatives
Preferred Qualifications
- Bachelor’s degree in Business or related field
- Master’s Degree in related field a plus
What to Expect Next
Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.
Requisition #: 325804
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EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
Salary Range
Salary Min :
100440
Salary Max :
223680
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information . We're able to answer any additional questions you may have as you move through the selection process.
As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.
Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.
- Health insurance