Sr. Manager - Loyalty Business Development
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The U.S. Consumer Services- Business Development & Partnerships team is focused on building strong partnerships with great brands that truly differentiate our card products and deliver compelling partner-funded value to our Card Members. This organization is responsible for making membership essential by creating and delivering world class marketing through the sourcing and delivery of relevant, differentiated products & benefits that drive demand and inspire engaged card members to deepen loyalty. The Business Development team is responsible for identifying, negotiating, and launching relevant, new partnerships that deepen Card Member loyalty and membership across the Blue Box.
Description:
The Senior Manager, Loyalty Business Development will support the organization’s efforts to drive partner sourced value and create new revenue opportunities via the expansion of existing and the creation of new partnerships. This role will innovate upon ground-breaking strategies as it relates to loyalty and membership, including building out pipelines, packaging up assets, and effectively selling that vision to new and existing loyalty partners and ensuring flawless project management and execution to support Card Product refreshes, value injections, and strategic member recognition programs across business units.
This role will work cross functionally with several groups across American Express including Consumer & Commercial Card Product Management, Membership Rewards, Global Merchant Services, Finance, Consumer & Commercial Marketing, Global Advertising & Brand Management, Analytics, General Counsel’s Office, Line of Business Compliance Officer, and more.
Key Responsibilities:
Evaluate the competitive landscape and use data to assess and source external company partnership opportunities in line with loyalty and benefit strategy
Develop, sell-in, and drive the go-to-market strategy for benefits and new loyalty program initiatives
Partner with Finance to create internal and external cost benefit analyses
Drive complex negotiations with new and existing merchants to deliver value to our partners, Card Members and shareholders
Partner with marketing teams to drive meaningful results and project manage development of marketing assets
Manage relationships post-launch and support key existing partnerships as needed
Cultivate strong working relationships across the Blue Box to drive results
Qualifications:
The ideal candidate is a proactive, strategic, organized, and results oriented individual
Strong analytical, business & financial skills with ability to develop and evaluate revenue models
Experienced partner manager with a proven ability to sell-in ideas
Ability to build relationships, influence, and partner effectively with cross-functional teams
Proven track record in navigating opportunities through complex negotiations
A strategic mentality with a strong aptitude for innovation and comfort in creating concepts from a blank canvas
Project management skills and the ability to manage multiple priorities/projects
Exceptional written, presentation and verbal communication skills
Track record of driving results and exceeding goals
Previous experience in business development and a plus
Salary Range: $90,000.00 to $165,000.00 annually + sales incentive + equity (if applicable) + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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