Sr. Product Manager - Marketplace

Posted Jul 18

Pax8 is the leading value-added cloud-based SaaS distributor, simplifying the cloud journey for our partners by integrating technology, business intelligence and proactive service to deliver an unparalleled experience. Serving thousands of partners through the indirect sales channel, our mission is to be the world’s favorite place to buy cloud products. We are a fast-growing, dynamic and high-energy startup organization, allowing you to make a meaningful impact on the business. Culture is important to us, and at Pax8, it’s business, and it IS personal. We are passionate, creative and humorously offbeat. We work hard, keep it fun, and expect the best.

We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life.

No matter who you are, Pax8 is a place you can call home. We know there’s no such thing as a “perfect" candidate, so we don’t look for the right "fit" – instead, we look for the add. We encourage you to apply for a role at Pax8 even if you don’t meet 100% of the bullet points. We believe in cultivating an environment with a diversity of perspectives, in hopes that we can all thrive in an inclusive environment.

We are only as great as our people. And we have great people all over the world. No matter where you live and work, you’re a part of the Pax8 team. This means embracing hybrid- and remote-work whenever possible.

Product at Pax8:

Pax8’s product team leads the industry in defining what the global cloud product marketplace will be. We achieve this through collaboration, focus on business value, and pragmatic execution.

To ensure that what we’re building is easy-to-use, engaging, and sustainably monetizable, we’re passionate about collaboration across Pax8 and with our MSP partners. We clear barriers by compulsively assessing cost-benefit to ensure that highest priority products can be brought to market quickly—and that we’re leading the field in cloud-based SaaS distribution. And we solve both user and business problems pragmatically through short incubation and frequent iteration. We build innovative products that demonstrably drive partner and customer acquisition, conversion, and retention, and bring our users clear, top-tier benefits.

Position Summary:

The Senior Product Manager, Commerce develops the vision and strategy for how clients, partners, and vendors interface with our Marketplace products and services. They work closely with other Product Managers, Engineers, UX designers, and business stakeholders to help develop and own a roadmap that delivers value for both customers and the business. The Senior Product Manager uses techniques such as design thinking, user testing, and experimentation to generate insights to deeply understand our business and customers to prioritize enhancements that will have the greatest impact. They create complex product artifacts and iterates on product processes. The Senior Product Manager lends a hand with helping less experienced team members learn new skills.

Essential Responsibilities and Percentage of Time Spent (includes, but is not limited to):

Owns and drives strategy for experiences within the Pax8 marketplace as part of our Commerce Affinity Group. This product area drives growth and retention by creating and iterating on experiences that make it easy for users to showcase their business and services, to engage with customers, and to create and manage their presence on the Pax8 marketplace
Applies design and product thinking to solve customer pain points that include but aren’t limited to transacting business, managing service requests, and enabling self-service for our partners in customizing their content and branding in the Pax8 marketplace
Acts as a subject matter expert in the cloud IT space with understanding of internal and external customers’ needs
Collaborates deeply with business stakeholders across the org to plan the right product improvements at the right time to meet a demonstrated market or business need
Communicates product strategy and collaborates with cross-functional delivery teams to help them deeply understand the strategy so they can effectively execute and deliver to maximize our growth, speed-to-market, and value
Distills vision and strategy into an actionable, focused roadmap that bolts into business OKRs. Socializes and advocates for the roadmap
Prioritizes work streams and guides execution to maximize our growth, speed-to-market, and value. Ideates, user tests, writes clear stories, refines, solves problems, performs user acceptance testing (UAT), understands product through data, and iterates.
Leads agile ceremonies in collaboration with Engineering teams to ensure shared understanding of problems and solutions
Guide trade-off decisions to maximize value
Tracks progress against OKRs and understand product performance at a feature level
Makes data-driven product decisions with A/B testing, metric optimization, and funnel analysis
Works closely with UX to generate insights from qual and quant data about users and features
Seeks opportunities to provide support and advice to less experienced members of the team

Ideal Skills, Experience, and Competencies:

At least five (5) years of experience in product management or an equivalent role
Experience with marketplaces, ecommerce, and/or SaaS products a plus
High-level understanding of how APIs and cloud services work, and overall SDLC
Scrupulous about value for the business; ability to understand and focus on what’s most likely to bring ROI
Excellent communication, organizational, and people skills
Proven ability to collaborate and problem-solve with diverse people in different parts of the organization
Comfortable with ambiguity and can adapt to rapidly changing situations
Data-driven by nature with the ability to make decisions where is none
Track record of defining and delivering groups of enhancements that drive outcomes
Keen design sense and strong empathy with our customers and vendors
Ability to work with considerable autonomy and minimal guidance, with a bias to action
Ability to vet the work, ask insightful questions, and have attention to detail

Required Education & Certifications:

B.A./B.S. in related field or equivalent work experience

Work Environment:

Professional office environment. Routinely uses standard office equipment such as computers, phones, copy machines, printers, and filing cabinets. Remote and/or hybrid work at Pax8 requires all employees to have adequate secure and private internet service.

Physical Demands:

Sedentary role; primarily involves sitting/standing

Travel Requirements:

Infrequent travel is expected of this position

Compensation:

Qualified candidates can expect a salary beginning at $130,000 or more depending on experience

#LI-Remote #LI-JF1 #BI-Remote

*Note: Compensation is benchmarked on local Denver Metro area market rates. Qualified candidates in other locations can expect a salary package that may be adjusted based off applicable cost of wages in their respective location.

At Pax8 we believe that your Total Rewards should include a benefits package that shows how much we value our greatest assets. All FTE Pax8 people enjoy the following benefits:

Non-Commissioned Bonus Plans or Variable Commission
401(k) plan with employer match
Medical, Dental & Vision Insurance
Employee Assistance Program
Employer Paid Short & Long Term Disability, Life and AD&D Insurance
Flexible, Open Vacation
Paid Sick Time Off
Extended Leave for Life events
RTD Eco Pass (For local Colorado Employees)
Career Development Programs
Stock Option Eligibility
Employee-led Resource Groups