Sr. Product Manager - Payments Platform

Posted Feb 20

Sr. Product Manager - Payments Platform

WEX is an innovative payments and technology company leading the way in a rapidly changing environment. Our goal is to simplify the business of running a business for our customers and free them to spend more time, with less worry, on the things they love. We are on a journey to build a unified, world class user experience across our products and services and leverage customer driven innovation to power our growth and strategic initiatives.

As we lean into our mission to “simplify the business of running a business”, WEX is looking to simplify and reimagine experiences, starting from the customer perspective. We are looking for a Sr. Product Manager - Payments Platform to own the execution and delivery of the product roadmap by collaborating across the business on the product roadmap with an emphasis on creating a simple, proactive and personalized experience. In this role, you’ll learn the end-to-end customer experience by assisting and supporting the Product Management team on their strategic roadmap. You will do this through performing and developing the following competencies: Strategic Mindset, Customer Obsessed, Results Focused, Insights Driven, Trusted Partner, Relevant Expertise.

About the team:

The mission of the Gateways team is to be the singular access point between the outside world and WEX for all card authorization and clearing activities. Partnering with Product Solution teams, we unlock commercial growth, drive innovation and build delightful experiences for all of our customers.

What you’ll do:

  • Deliver best in class experiences and enabling capabilities that delight customers and win in the market
  • Deeply understand the external market and customer needs to define the priorities and inspire the broader team
  • Build the product roadmap, define user users and drive tradeoff decisions
  • Invent new products and features on the customer’s behalf
  • Lead 1-2 scrum teams to align on mission and deliver great results iteratively
  • Leverages qualitative and quantitative data to measure results, inform roadmap and achieve benefit, adoption and financial results
  • Cross collaborates with Sr PMs / Analytics / UX on product research to come up with better and disruptive solutions
  • Engage in technical discussions with senior engineers to define product strategy, create value, and impact the direction of products and the business
  • Be a trusted partner that can present effectively to high-level stakeholders, set clear priorities and direction, and begin to build bridges across groups
  • Own the product end-to end by developing business models, defining and analyzing success metrics, and managing strategic projects

How you’ll engage:

  • Strategic Mindset: Seek to understand WEX’s corporate strategy, the competitive environment and market trends and how our products can create value
  • Customer Obsessed: Deeply understand our customers’ needs through customer empathy, data and prioritize work
  • Results Focused: Leverage data to understand how the product is performing and prioritize work
  • Insights Driven: Use qualitative and quantitative insights to drive decisions, define experiments and prioritize roadmap
  • Trusted Partner: Appreciate and comprehend different points of view and share information clearly and transparently with strong collaboration while knowing when to escalate
  • Relevant Expertise: Brings a deep understanding of the market, applied technologies and domain expertise, with a curiosity and learning mindset

What you’ll bring:

  • 8+ years of experience as a Product Manager in a modern, data driven environment
  • Undergraduate degree required, advanced degree is a plus
  • Understand how features (micro) interface with overall product vision (macro)
  • Has a learning mindset to start developing hypothesis that are tested and iterated
  • Experience in building self-service products from scratch. Specific experience with building products for data definition, SDKs and APIs from software developers
  • Strong ability to think through unifying elements and common denominators; dream up user workflows and interfaces;
  • Familiarity with big data frameworks
  • Data driven approach for everything you do, understanding your customers, roadmap prioritization and measuring success.
  • Ability to work in an agile fashion with your teams; go broad to go narrow; build, test, iterate
  • Ability to nurture various projects in parallel, in different stages of maturity and velocity

The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section. Salary Pay Range: $107,000.00 - $142,000.00