Sr. Product Manager SASE Services

Posted Jan 29

About Lumen

Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology

The Role

This role will develop and manage a suite of SASE Delivery and support services as part of a diverse team. Will need the ability assess needs in the market, prioritize the development initiatives and drive value to our organization through the creation, development, and monetization of new capabilities. Seeking someone who is technically savvy and craves the chance to own and develop a key product line that delivers critical value to our customers and corporate strategy.

The Main Responsibilities

  • Manage a set of delivery and support packages Supporting enterprise and mid-markets customers.
  • Design and develop requirements for our cross-functional teams
  • Create, manage, prioritize and advocate for your team’s backlog based on current and future value
  • Proactively gather ongoing needs from various internal and external stakeholders, including customers, engineering management, product managers, sales/accounts and more
  • Work with customers and third parties to guide their technical strategy by integrating with Lumen SASE services to solve business challenges
  • Drive on time delivery of features and client implementations and coordinate any associated launch activities in a highly matrixed organization
  • Execute on the business strategy and deliver non-functional features of Lumens SASE products
  • Work with a cross functional team to assess new feature requests to create and drive a long-term roadmap
  • Drive Revenue and user growth of SASE Based Services and associated products
  • Evaluate and scrutinize the project plan and all product specifications for accuracy, completeness, and achievability.
  • Must be an expert in complex product design; must have a conversational understanding of workflow and , and must understand Security and networking technologies.
  • Team leader that can cast vision, illustrate tactics/strategy, and hold team members accountable.
  • Must be a corporate spokesperson, sales support expert, and teacher to our junior and senior product managers across all VPs and extending to other business units.
  • Ability to synthesize findings, prepare reports, create executive level documents and recommend solutions.

What We Look For in a Candidate

  • Bachelor’s Degree or equivalent experience
  • 4+ years in a Product Manager role managing software products that include API functions
  • Experience with agile project management of large, cross-functional technology or software initiatives.
  • Previous experience working in an enterprise IT & Product organization
  • Proven ability to coordinate the delivery of new features across multiple teams
  • Proven record of creating successful technical products and can show concrete examples of your experience managing complex products through the product development lifecycle
  • Strong communication both orally and in writing, including formal presentations and the facilitation of group planning sessions.
  • Previous experience with analytics, data, forecasting, and developing business cases.
  • Can demonstrate the ability to negotiate and resolve issues with diplomacy and persuasiveness.
  • Excellent attention to detail including proven ability to manage multiple projects and priorities in parallel.
  • Develop and lead cross-functional processes and clearly articulate complex information to achieve common goals.
  • Knowledge of Agile methodology and product management best practices
  • Have a strong understanding of development concepts and processes, and industry best practices for Software and services development

What to Expect Next

Requisition #: 324025

When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

NOTE:

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Disclaimer

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Salary Range

Salary Min :

72540

Salary Max :

130000

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information . We're able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.