Sr. Product Marketing Manager, Service Providers

Posted Mar 11

Expected travel ~10%

What we’re looking for…

To improve IT operational efficiency and accelerate digital business initiatives, organizations of all sizes are increasing their use of AI and automation to find and resolve IT issues faster. In particular, managed service providers are leading the way in adopting these technologies as they look to support a growing range of customers with stringent service level agreements (SLAs) for solution availability.

At ScienceLogic, we recognize the opportunity AI and automation provide to service providers that want secure, self-healing infrastructures and have designed SL1 to meet those needs head on. Our leading AIOps platform uses generative AI and advanced workflow automations to find and fix more issues, sooner. It also delivers proven scalability to easily support 1000s of customers while reducing IT costs. 

But innovation never stops, which is why we need you!

What you’ll be doing…

As the lead for service provider marketing, you will work closely with ScienceLogic field teams and our service provider partners to deliver content and differentiated messaging for our growing portfolio. You’ll work with field teams to articulate our value as a leading AIOps platform and with service providers to articulate how they can leverage ScienceLogic to eliminate business risks for a range of IT ecosystems.

  • Portfolio knowledge: Understand the value ScienceLogic’s portfolio of products and services deliver to service providers and their end users. Understanding observability, AIOps and ITSM is critical.
  • ‘To’ service provider marketing: Work with sales, product, services and pricing teams to deliver go-to-market strategies and value oriented messaging that align to top SP needs.
  • ‘Through’ service provider marketing: Work with sales and marketing to create or repurpose content that SPs can use to position solutions powered and protected by ScienceLogic.
  • Market knowledge: Collaborate with product, competitive and sales team to understand trends driving SP adoption of AI and automation, and how we can use that to drive opportunities.
  • Digital content creation: Support the continual update of our presence on ScienceLogic.com and, as appropriate, service provider sites to ensure we are differentiated positioning is always up to date.
  • Coordination: Collaborate with internal teams and external 3rd party resources (including partners and agencies) to achieve a balanced and shared work effort timely delivery of content.

Qualities you possess…

  • College Degree or equivalent combination of education and experience.
  • 5+ years’ experience in Product Marketing or related marketing discipline at a B2B technology organization.
  • Excellent written and verbal communication skills including copywriting
  • Understanding of the observability and AIOps market and trends
  • Proven experience in creating compelling messaging to, through and with service providers
  • Excellent market research skills and a passion for communicating the voice of the customer
  • Ability to prioritize competing opportunities and communicate the rationale to stakeholders
  • Ability to lead cross-functional projects and collaborate with multiple internal stakeholders
  • Problem solving and strategic thinking capabilities, with ability to identify new business opportunities
  • Ability to craft compelling stories and collateral for a range of buyers, both business and technical
  • Experienced user of PowerPoint for design creation

Benefits & Perks

  • Comprehensive medical, dental and vision plans.
  • 401(k) plan with employer match.
  • Flexible Paid Time Off (FTO) so that you can take the time that you need to re-energize.
  • Volunteer Time Off (VTO) - take two days off per calendar year to volunteer with your preferred charitable organization.
  • 5-year Service Milestone Sabbatical.
  • Paid parental leave.
  • Generous employee referral bonus program.
  • Pet insurance.
  • HQ Office centrally located in Reston Town Center featuring a well-stocked kitchen with rotating snacks and beverages, and catered lunch on Thursdays.
  • Regular virtual company-wide events, including cooking classes, yoga, meditation and more.
  • The opportunity to learn and develop from some of the best and brightest minds in the industry!

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At ScienceLogic, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which you are applying.

About ScienceLogic

We empower intelligent and automated IT operations.

The ScienceLogic SL1 platform enables companies to digitally transform themselves by removing the difficulty of managing complex, distributed IT services. We use patented discovery techniques to find everything in your IT environment, so you get visibility across all technologies and vendors running anywhere in your data centers or clouds.