Sr. Software Engineer - Web Capture

Posted Jan 9

😎 Our Culture

Our number one goal at Quantum Metric is happy people, healthy and diverse culture. We’re passionate about empowering people to develop their passions, as well as ensuring that everyone feels supported along the way with training and development programs designed to accelerate your career. As a remote-first company, we stay connected through our numerous committees and resource groups, including the Woman’s Resource Group, Parent’s ERG, and our DEI committee, to name a few. By joining Quantum Metric, you will have the opportunity to accelerate the trajectory of your career in the highly competitive enterprise SaaS space. In 2021, 26% of employees received an internal promotion. 

By joining our team, you’ll help some of the world’s most recognized brands deliver cutting-edge digital experiences that empower employees to truly empathize with their customers.

Here at Quantum, we value all types of experience and education. We don’t expect you to meet every qualification for this position, and encourage you to apply if you have knowledge in most areas. Our door is open to everyone, and we can’t wait to add your unique identity to the team!

🚀 About the Role 

You’d be joining our Capture and Replay team at Quantum Metric. Ever been building a project and had somebody send you a bug and you have no idea what they saw, how they got there, etc? What about working with a product team discussing how a certain feature works on the platform and wondering how various users interact with it. Wouldn’t it be nice if you could just watch how users interact with what you’re building… almost like a video recording? Even see the network calls, what errors were firing, etc! That’s exactly what the Capture and Replay team does here at Quantum! We build the systems that enable our customers to watch their users and their journeys.

This role focuses on building, maintaining, and expanding the browser-centric side of web capture. The mission… ensure our system can capture every aspect of a customer's website we possibly can regardless of how they’ve built their site. Whether it’s React, Angular, Vue, or maybe… jQuery… we capture it all!

🔧 Responsibilities

  • Collaborate with other developers in the org to build creative solutions.
  • Challenge the norms, and help own/invent new ways to empower our systems.
  • Consult & collaborate with QM’s other more customer-facing roles to support technical aspects of what we can do, how we do it, etc.
  • Help produce subject matter expertise documentation to help companies learn from QM’s findings, best practices, anti-patterns, etc.

💡Requirements

  • High proficiency with TypeScript/JavaScript, CSS, HTML, all major browsers
  • Familiar with one or more test automation frameworks used for browser testing
  • Is that it? Well, yes, but you had better be an all-star at those things because this role will demand the cutting edge. Curious why? Let's chat!
  • Compensation: $130,000 - 170,000

🏆 Perks and Benefits

This will be the best group that you ever work with! We support one another through challenges and win as a team. Your hard work will be well rewarded. Most importantly, you'll be strapped to a technology rocket ship bound for greatness! Your success at Quantum Metric will be a milestone in your career.

Group benefits

Medical, Dental, Vision Insurance (99% Medical base plan paid by the Company)

Employee Assistance Programs (EAP)

Telehealth options

Voluntary Life & AD&D, STD, LTD 

Healthy Rewards – Discount Programs

401k and Options / Equity 

12 company holidays

Unlimited PTO

Summer Splash! Every other Friday off during summer

Sick leave

Parental/Adoption Leave

In addition to our more traditional benefits, we also offer generous perks, a flexible work environment, and numerous resources for professional development and team building.

Promotional opportunities 

Rewards and recognitions programs 

Robust onboarding and training program

One-time stipend for work at home employees

Flexible work environments

Employee Discount Program (Perks at Work)

Employee Referral Program 

Lead Referral Program

MacBook Pro and awesome swag delivered to your door

Supportive and collaborative culture 

RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)

🐉 About Quantum Metric

As the pioneer in Continuous Product Design, Quantum Metric helps organizations put customers at the heart of everything they do. The Quantum Metric platform empowers a customer-centric culture, using quantified empathy to align business and technical teams to effectively prioritize customers needs based on business impact. 

Today, Quantum Metric captures insights from 20 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. 6 of our customers come from the top 25 Fortune 500 Companies. Our customer retention rate is 97%.

In January of 2021, Quantum Metric secured its place as the first tech unicorn of the year with an above $1 billion valuation and a $200 million Series B funding round, and we are using those funds to accelerate our product and people growth. Quantum Metric has been recognized as an excellent place to work by the Inc 5000 and the Deloitte 500.

If the above role feels like a match and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you!

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly. 

Quantum Metric is an E-Verify employer: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

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