Staff Back End Engineer - Res & Guest

Posted Apr 10

Cloudbeds provides the platform that powers hospitality, driving streamlined operations, increasing reservations and revenue, and enabling memorable guest experiences for lodging businesses of all sizes and types. Named the No. 1 PMS and No. 1 Hotel Management System by Hotel Tech Report in 2022, Cloudbeds is trusted by properties across the globe for its award-winning front desk, revenue, distribution, guest acquisition and guest engagement solutions seamlessly combined in a single unified system. 

Behind the Cloudbeds platform is a growing team of 700+ employees distributed across 40+ countries speaking 30+ languages. From data architects to UX designers, integrations managers to payments experts, former hotel managers to former OTA executives, our team comprises the brightest minds in technology and hospitality working to solve the industry’s biggest challenges.

From the beginning, we've believed that our people are our greatest asset, so we founded the company as #RemoteFirst, #RemoteAlways with shared core values that allow our team to thrive. This means we:

  • Hire the best people around the world;
  • Emphasize the value of results over hours put in;
  • Provide flexibility in working hours and locations;
  • Foster an inclusive environment that celebrates bold thinking and diverse perspectives;
  • Offer open vacation policies, free LinkedIn Learning, and other benefits that promote well-being and professional development.

Together we're on a mission to power every property in the world, and to do that, we need to find the best talent in the world. That's why we're on the search for a superstar Staff Back End Engineer to join our Reservation and Guest team. The Reservation and Guest team manages core services to streamline property operations where staff connect with guests, like check in and out, managing arrivals and departures, identifying overbookings, and creating reservations. If you like to be in the center of where most information flows, this is the team for you.    

As a Staff Back End Engineer, you will implement new architectures, features, and best practices to scale the Cloudbeds platform. You will contribute to new efforts in service-oriented architectures, leveraging the latest, cutting edge technologies. As a Staff Back End Engineer, your goal is to deliver an exceptional experience to our customers all around the world with quality, performance, and scalability top of mind. Alongside your team, you will leverage the latest, modern SaaS and Amazon Web Services (AWS) technologies across all layers of the software stack.

Location: US and Canada (Remote)

What You Will Do: 

  • Collaborate with cross-functional teams to plan, build and ship high-quality features.
  • Develop in the existing PHP monolith, and also design and develop new microservice based architectures in Java. 
  • Support a team environment where skill, knowledge and capability are fostered and highly valued. 
  • Drive down costs and land performance wins via impactful optimizations and infrastructure upgrades
  • Support and mentor more junior Engineers, in growing their knowledge and skill-sets. 

You’ll Succeed With: 

  • 6+ years of relevant software development experience in a fast-paced, high-growth tech environment.
  • 5+ years of experience with PHP and PHP frameworks such as Laravel or Symphony.
  • 2+ years experience working with MySQL/PostgreSQL.
  • Tuning and optimization skills are preferred.
  • 2+ years experience designing and developing event-driven microservices in PHP and/or Java.
  • Experience within an organization that is focused on high availability, scalability, security, automation and observability. 
  • Solid understanding of secure software engineering concerns. 
  • A strong business sense and ability to collaborate with leadership and non-technical stakeholders on highly visible projects.
  • Dedication towards observability by leveraging metrics, experiments, and prototypes to ensure decisions are data-driven.
  • Strong knowledge and a passion for software engineering best practices, design patterns, and automated testing.
  • Business-level English fluency required (verbal and written skills)

Nice to Have: 

  • Experience with cloud infrastructure (Docker, Kubernetes, AWS) 
  • Experience with protobufs / gRPC
  • Experience with messaging systems such as Kafka or SQS.
  • Experience working with a remote-first and globally-distributed team
  • Experience of engineering software for large scale solutions, utilizing modern tooling to get you there.
  • Travel industry experience is a plus but definitely not required.
  • Experience with front end frameworks (Vue, React)
  • Experience with large scale Domain Driven Design would be great but definitely not necessary.

Compensation: Depending on your skills and experience, you can expect your annual compensation to be between $140-180K.

#LI-REMOTE #LI-SD1

Our company culture supports flexible working schedules with an open Paid Time Away policy and gives all team members the opportunity to travel and work remotely with great people. If you think you have the skills and passion, we’ll give you the support and opportunity to thrive in your career. If you would like to be considered for the role, we would love to hear from you!

Company Awards to Check Out! 

  • Best Places to Work | HotelTechReport (2018-2023)
  • Best PMS | HotelTechReport (2021-2023)
  • Technology Fast 500 | Deloitte (2023)
  • Fastest Growing Companies | Inc. 5000 (2022)
  • Best Startup Employers | Forbes (2022)
  • Best Remote Companies to Work | BuiltIn (2022)

Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard of hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at 858-201-7832 or via email at accomodations@cloudbeds.com. Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring processes.

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.