Staff Product Designer

Posted May 21

Coursera was launched in 2012 by two Stanford Computer Science professors, Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 148 million registered learners as of March 31, 2024.

Coursera partners with over 325 leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, Guided Projects, and bachelor’s and master’s degrees. Institutions around the world use Coursera to upskill and reskill their employees, citizens, and students in fields such as data science, technology, and business. Coursera became a B Corp in February 2021.

Join us in our mission to create a world where anyone, anywhere can transform their life through access to education. We're seeking talented individuals who share our passion and drive to revolutionize the way the world learns.

We at Coursera are committed to building a globally diverse team and are thrilled to extend employment opportunities to individuals in any country where we have a legal entity. We require candidates to possess eligible working rights and have a compatible timezone overlap with their team to facilitate seamless collaboration. As a remote-first company, our interviews and onboarding are entirely virtual, providing a smooth and efficient experience for our candidates.

As a Product Designer at Coursera, you'll be an integral part of our Design, Research, and Brand Creative teams that play a vital role in Coursera's success. Collaborating across growth and platform teams—your role will involve translating learner and partner insights into user-centric experience strategies and design solutions that enhance the platform. Learning and transformation is inherently challenging. Our goal is to make education accessible to all, and we need extraordinary designers to realize this.

This role is positioned to oversee our learning experience to drive engagement and ensure successful learning outcomes throughout learners’ career journeys. Key goals include helping learners build consistent study habits, supporting mastery of course content, and integrating complementary, hands-on learning opportunities that promote skill-building through practice and application.

The ideal candidate will collaborate closely with research and teaching and learning experts to incorporate evidence-based pedagogical strategies into our learning experience that aid motivation, persistence, and retention. A high degree of competency with data and insights is essential to measure and improve learning efficacy and personalization that delivers customized learning at scale. They’ll be adept at monitoring trends and advancements in AI and emerging technologies to continuously inform and innovate our learning environment across platforms.

Responsibilities:

Identify customer and business problems worth solving.
Define compelling experience strategies that translate into innovative solutions that drive value.
Lead end-to-end design processes: from concept ideation based on research and data insights to human-centered interfaces and interactions that engage and delight.
Design scalable, responsive, and accessible experiences that enable growth.
Leverage qualitative and quantitative insights to inform design thinking and rationale.
Closely collaborate with cross-functional teams including product managers, engineers, data scientists, content strategists, and researchers.
Advocate for the learner and influence experience design decisions with peers and stakeholders.
Inform and prioritize quarterly roadmaps, projects, and tasks effectively in a strategic Design Lead capacity.
Lead by example. Coach and mentor designers on best practices and new advancements in design.
Uphold design standards within the team and continuously raise the bar for the quality.

Basic Qualifications:

8+ years experience as a UX/Product Designer

Preferred Qualifications:

Proficiency in design and systems thinking to facilitate workshops, develop solution frameworks, map IA models, craft user flows, wireframes, and construct prototypes.
Expert in responsive and accessible web-based design solutions.
Adept at leveraging, optimizing, and contributing to design systems and UI pattern libraries
Expert in design, analytics, and collaboration tools like Figma, Amplitude, Full Story, Jira.
Strong communication and collaboration skills with cross-functional teams.
Ability to craft and present findings and proposals in a compelling way to stakeholders.
Ability to simplify complex technical concepts and test design solutions effectively.
Experience in new product development and user research.

Nice-To-Have:

Experience working across multiple platforms: responsive web, iOS, Android, TV, voice
Experience as a course instructor or teaching assistant.
Experience leading and facilitating large-scale design-thinking workshops.
Experience maintaining localized and right-to-left experiences.
Hybrid skill set across the design capabilities from UX to interaction and visual design.

If this opportunity interests you, you might like these courses on Coursera:

Our job titles may span more than one career level. The starting base pay for this role is between $155,040 and $180,234. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs, and location. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, and benefits.

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Coursera is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at accommodations@coursera.org.

For California Candidates, please review our CCPA Applicant Notice here.

For our Global Candidates, please review our GDPR Recruitment Notice here.

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