Staff Product Designer, IAM

Posted Jun 1

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. 

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box, we’re looking for lifelong learners and people who can make us better with their unique experiences. 

Join our team! We’re building a world where Identity belongs to you.

Okta’s Customer Identity Cloud (CIC), powered by Auth0 technology, is an easy to implement authentication and authorization platform designed by developers for developers. We make access to applications safe, secure, and seamless for the more than 100 million daily logins around the world. Our modern approach to identity enables this Tier 0 global service to deliver convenience, privacy, and security so customers can focus on innovation.

Our commitment to identity inspires and sustains our Diversity, Inclusion, and Belonging strategy as we aim to celebrate and protect the identities of everyone in our network. Click here to learn more about our commitment to building balanced teams.

Vision

Okta Customer Identity Cloud (CIC) builds the best Customer Identity and Access Management (CIAM) solution on the planet. Hands down. Created for developers so they can focus on their innovative application ideas, for their own domains. Optimized for end users to minimize friction. And designed with security to keep applications, users, and organizations safe. CIC customers come in all sizes and shapes with many counting among the most recognized brands around the world. If you have strong desires to see the results of your work used by name brand customers and millions of users around the world, then CIC is the place where your dreams can be turned into reality.

The Team

The Identity and Access Management (IAM) product team at Customer Identity Cloud creates and delivers the cutting edge identity solutions used by all our customers. This includes standards-based authentication using Auth0’s Universal Login feature set, self service flows for end-users, risk detection and response, cryptographic services, session management, user management, authorization, and more. As a member of the team, you will interact with the best and brightest identity product managers in the industry as well as with Customer Identity Cloud architects, engineers, the field team, product marketing, and customers to identify opportunities and prioritize work streams that will create the identity solutions of the future.

You will join a distributed and diverse Design team. You will be part of a team that includes Product, Design, and Engineering counterparts and will have direct impact throughout the product development lifecycle. We are looking for a Staff Product Designer to join our IAM team to work on providing solutions for our customers to adapt the CIC platform to address the needs of its authentication goals. The acquisition and conversion funnel is critical to many companies. You will have a direct impact in helping our customers enhance their end-user flows and achieve their funnel goals.. We are looking for a designer that is a team player and works closely with engineers and product managers to solve complex problems in the focus areas of: MFA, Login and Federations.

You Will:

  • Develop multi-quarter strategic design solutions alongside leadership across product, design, and engineering
  • Work closely with customers to understand the pain points in their conversion and activation funnels and drive solutions
  • Work cross-functionally with Product Managers and Engineers, prioritizing features and improvements, facilitating design discussions, and providing feedback
  • Own your team’s product design process from beginning to end
  • Define data and analytics to measure design solutions
  • Drive and participate in research, and communicate insights to help the team understand customer problems
  • Transform challenging workflows into simple, usable and elegant experiences for developers
  • Share work early and often and seek out constructive feedback from peers, product teams, and other stakeholders
  • Iterate on solutions based on direct and indirect stakeholder feedback
  • Partner with Engineering to ensure a high-quality implementation and user experience
  • Work together with designers on other product teams to keep work consistent, improve quality, and contribute to our team processes and principles

You might be a good fit for this role if you:

  • Have experience building customer-lifecycle products (B2B), ideally designing products for developers
  • Confident in understanding HTML & CSS and have an idea of basic modern development practices
  • Strong understanding of authentication methods
  • Can distill complex problems into precise, simple, and delightful solutions.
  • Have an advanced understanding of UI/UX concepts and an exceptional eye for detail with a portfolio that showcases this understanding.
  • Communicate early ideas through flows and low fi sketches to facilitate discussions and get early feedback
  • Know how to make use of qualitative and quantitative research
  • Have a great ability to design polished, high-fidelity mockups and prototypes of your solutions using tools such as Figma
  • Can work within an existing design system and know when to break out and create new, extensible patterns.
  • Know how to break big problems into smaller experiments to validate assumptions faster
  • Have great written and verbal communication skills to help people across the company to understand the rationale behind your proposals
  • Are comfortable working in a remote environment
  • Bonus: Familiar with existing identity standards (OpenID Connect, OAuth 2, etc.)
  • Bonus: Engineering/frontend background

Okta is an Equal Opportunity Employer.

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What you can look forward to as an Okta employee!

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Okta is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.