Supply Chain Specialist
We Are Redefining How People Approach Their Health
ZOE is the science and nutrition company on a mission to improve the health of millions. ZOE changes lives through its membership, which combines personalised advice and support to help people make smarter food choices every day. Created by the world’s top scientists, ZOE’s approach has been proven through clinical trials published in Nature Medicine. We are a remote-first, high-growth scaleup backed by founders and investors who have built multi-billion dollar companies and share our vision. Running the world’s largest nutrition science study allows us to combine our novel research with cutting-edge AI to support over 120,000 members.
We passionately believe in giving people the information they need to feel better today and live longer and healthier lives. We extend our industry leading influence through publishing our research in the world’s leading scientific journals, and bringing advice to millions through our social media channels and our chart-topping ZOE Science & Nutrition podcast.
Our team of ZOEntists is at the heart of everything we do. Together, we’re building a culture rooted in ownership, inclusivity and transparency, where ZOEntists are passionate about delivering great results, having an impact, and learning quickly in the open. We want our teams to have the freedom to make long-term, high-impact decisions, and the well-being of our teammates and the people around us is a top priority.
Visit our career page to learn more.
About the team
The Operations team is responsible for the execution and success of our D2C member experience and B2B supply chain. This team covers all backend operations from order to results delivery for our food products and home testing kits; and retail product supply chain. This includes inventory & fulfilment, vendor management & performance, and testing data analysis. We bridge the gap between member expectations and lived experience. Our team is innovative, driven and passionate about ZOE’s mission to improve the health of millions.
About the role
We’re looking for a supply chain specialist to support in the development of efficient and effective supply chains for new products which are yet to hit the market, within a recently launched new food category. In doing this, you will strive for economic efficiencies and excellent pricing agreements. You will use data to optimise stock management to effectively balance sales forecasts with targeted stockholding valuations, expiration date management and subscription models. You will also have knowledge of food product supply chain, and customs import and export processes. The role will also include driving efficiencies in the procurement of goods for existing products.
You’ll be…
- Responsible for procurement operations across our new food category, and supporting Vendor Management on minimising cost per unit and project teams in supporting new product development
- Supporting procurement of existing inventory
- Coordinating the import and export of goods to and from the UK and US from worldwide suppliers, and be responsible for inter-company transfers
- Creating stock management processes for new products
- Supporting cross-functional projects and optimising collaboration across departments
- Supporting the launch of new products
- Responsible for regulatory compliance for movement of goods
- Optimising existing processes, including working closely with suppliers and Finance to maximise inventory turnover, weeks on hand and minimise shrinkage
- Monitoring and analysing key operational metrics to assess inventory performance, identify trends, and propose actionable solutions for improvement
- Streamlining workflows and ensure consistency in operations
We think this role would be a great fit if you…
- Experience in supply chain management.
- You have experience in food product supply chain.
- You have previously sourced and procured brand new products.
- You have knowledge and experience of international customs regulations and requirements.
- You’re a confident communicator, experienced working with stakeholders across all levels of an organisation.
- You’re able to use data to inform decision making.
- You take the initiative to get things done and offer creative solutions to operational challenges.
- You’re able to work in an ambiguous, changing environment and adapt quickly to new projects and objectives.
- You’re collaborative, positive, people-oriented and enthusiastic.
- You have technical experience using inventory management platforms.
It would be an added bonus if…
- You have experience using BigQuery and SQL
Listed above is a snapshot of the experience, skills and attributes we think would come handy for the success in this role. Are you passionate about ZOE and this role but don't tick 100% of the boxes above? Please consider applying anyway. We are happy to up-skill where possible.
These are the ideal skills, attributes, and experience we’re looking for in this role. Don’t worry if you don’t tick all the boxes, especially on the skills and experience front, we’re happy to upskill for the right candidate.
Life as a ZOEntist – what you can expect from us:
As well as industry-benchmarked compensation and all the hardware and software you need, we offer a thoughtfully-curated list of benefits. We expect this list to evolve as we continue supporting our team members’ long-term personal and professional growth, and their wellbeing.
- Remote-first: Work flexibly – from home, our London office, or anywhere within the EU
- Stock options: So you can share in our growth
- Paid time off: 28 days paid leave (25 holiday days, plus 2 company-wide reset days, and 1 “life event” day)
- Enhanced Parental Leave: On top of the statutory offering
- Flexible private healthcare and life assurance options
- Pension contribution: Pay monthly or top up – your choice.
- Health and wellbeing: Like our Employee Assistance Program and Cycle to Work Scheme
- Social, WFH, and Growth (L&D) budgets. Plus, multiple opportunities to connect, grow, and socialise
We’re all about equal opportunities
We know that a successful team is made up of diverse people, able to be their authentic selves. To continue growing our team in the best way, we believe that equal opportunities matter, so we encourage candidates from any underrepresented backgrounds to apply for this role. You can view our Equal Opportunities statement in full here.
A closer look at ZOE Think you’ve heard our name somewhere before? We were the team behind the COVID Symptom Study, which has since become the ZOE Health Study (ZHS). We use the power of community science to conduct large-scale research from the comfort of contributors’ own homes. Our collective work and expertise in biology, engineering, and data/nutrition science have led to multiple breakthrough papers in leading scientific journals such as Nature Medicine, Science, The Lancet, and more.
Seen ZOE in the media recently? Catch our co-founder Professor Tim Spector (one of the world’s most cited scientists) and our Chief Scientist Dr Sarah Berry on this BBC Panorama, and listen to CEO Jonathan Wolf unpack the latest in science and nutrition on our ZOE podcast.
Oh, and if you’re wondering why ZOE? It translates to “Life” in Greek, which we’re helping ZOE members enjoy to the fullest.