Talent & Community Coordinator

Posted Sep 21

About Us

LILT is the leading AI solution for enterprise translations. Our stack made up of our Contextual AI Engine, Connector APIs, and Human Adaptive Feedback enables global organizations to adopt a true AI translation strategy, focusing on business outcomes instead of outputs. With LILT, innovative, category-defining organizations like Intel, ASICS, WalkMe, and Canva are using AI technology to deliver multilingual, digital customer experiences at scale.

While our core AI technology might share similarities with ChatGPT and Google Translate, it's what we do with it that makes LILT truly revolutionary. Our patented Contextual AI Engine goes beyond basic translations, understanding the nuance of our customer's content and target audience to deliver hyper-accurate, business-focused results. Our connector-first approach seamlessly integrates with our customer's existing workflows, and our human-adapted feedback loop ensures continuous improvement, making LILT a constantly evolving AI partner for your global ambitions.

The Production Team at LILT

LILT’s Production Team is a global workforce, operating across four continents. We are passionate about localization and making information accessible to all. The Team spans project management, program management, quality, and talent management, working with some of the world’s largest organizations.  

Working in LILT’s Production Team you will have access to leading tools, collaborative teammates, and opportunities to make a real impact.

Where You’ll Work

This is a contract position based out of Argentina. Additional locations can also be Taiwan or Romania

Authorization to work in Argentina, Taiwan, or Romania is a precondition of employment.

What You’ll Do

  • Mandatory experience in Vendor Management
  • The Talent Coordinator ensures successful recruitment of linguistic talent to meet the demands of the production team.
  • Under the supervision of a Talent Manager or Talent Management Lead, the Talent Coordinator executes tasks that support the sourcing, testing, vetting of linguists to required timelines. 
  • Executes administrative talent recruitment tasks as delegated by Talent and Community team members
  • Provides the necessary status updates and handovers to their supervisor/manager as well as Talent Coordinator peers.
  • Maintains and exceed performance against KPIs, to include, but not limited to:
  • On Time Delivery of assigned tasks
  • Regular and accurate updates provided on T&C sourcing tickets
  • Executes sourcing, vetting, testing and onboarding of linguists within the required deadlines 
  • Outsourcing Campaigns
  • Running outsourcing campaigns
  • Engaging with different channels and media to facilitate translator outreach
  • Liaising with Production Managers and Strategists regarding account and project requirements
  • Planning and scheduling of proactive campaigns
  • Updating outreach platforms and channels for Lilt regularly
  • Executing reactive campaigns efficiently and in timely manner
  • Translator Intake
  • Responding to applications
  • Sending outreach communications to translators
  • Screening of the applicants, their skills and qualifications
  • Gathering translator profile data and documentation
  • Verifying their credentials, checking references
  • Translator testing and vetting
  • Attend virtual and in-person meetings where location permits
  • Use of software systems to run production delivery, reporting etc

Key Skills & Qualifications:

  • Mandatory experience in Vendor Management
  • Education: Bachelor's Degree recommended
  • Proficient in English at a professional level
  • Past experience includes translation, project coordination/management, linguistic or other localization related activities.
  • Solid organizational skills including meticulous attention to detail and multitasking skills
  • Able to meet deadlines and work under pressure

Our Story

Our founders, Spence and John met at Google working on Google Translate. As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. They were amazed to learn that Google Translate wasn’t used for enterprise products and services inside the company and left to start a new company to address this need – LILT. 

At its core, LILT has always been a machine learning company since its incorporation on March 6, 2015. At the time, machine translation didn’t meet the quality standard for enterprise translations, so LILT assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, LILT has prioritized investments in Large Language Models, believing that this foundation was imperative to the future of enterprise translation.

LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.