Team Lead Technical Operations Linux Systems
We are CyberFortress - The Recovery People
CyberFortress is a global technology specialist that makes it simple for customers to fully backup and rapidly recover all lost, or stolen data to prevent damage and disruption, for organizations of all sizes. Data is stored in secure, geo-redundant facilities, and our suite of solutions enables our data recovery specialists to create a custom, comprehensive solution for each customer. Whenever a customer needs data recovery, they receive live, personalized support from a credentialed specialist, every hour of every day of the year.
CyberFortress is headquartered in San Antonio, Texas, United States.
About the Role:
The Team Lead Technical Operations Linux Systems reports to the VP of Technical Services and is responsible for all technical aspects of the Linux systems globally. This role will provide an architectural framework for information systems development, maintenance, and enhancement efforts. By working closely with developers and Linux engineers the Team Lead Technical Operations Linux Systems will develop road maps for applications, align development plans, and to ensure effective integration among information systems and the IT infrastructure. This role will need to monitor technological advancements to ensure that solutions are continuously improved, supported, and aligned with industry and company standards as well as emerging business requirements.
The Team Lead Technical Operations Linux Systems will also be responsible for understanding the interactions between systems, applications, and services within the environment, and evaluate the impact of changes or additions. Additionally, this role will analyze systems and perform usability testing to ensure performance and reliability, enhance scalability, and meet security requirements.
Responsibilities:
- Manage the day-to-day tasks of Linux team members
- Responsible for weekly/monthly/annual planning and reporting metrics
- Act as a point of escalation for major technical problems and complex customer setups.
- SLA implementation, monitoring, and reporting
- Implements security measures in all technical activities to limit unauthorized access/use over the global compute environment
- Architecture, design, deployment, maintenance, monitoring, and support of the company’s 24x7 applications operations to meet company goals and customer commitments
- Selection, implementation, and support of monitoring tools
- Responsible for platform change management, asset management, and capacity planning
- Responsible for reviewing current operations for efficiency improvements, consolidation, and increasing density
- Works to ensure “on time” and “on budget” delivery of projects and product content
- Manage the deployment, maintenance, and management of data center infrastructure and server-side applications
- Coordination with other global operations teams to ensure knowledge sharing, collaboration, and standardization
Requirements:
- Bachelor’s degree in computer science, engineering, or a related field
- Experience in a similar role would be advantageous.
- Excellent technical, diagnostic, and troubleshooting skills.
- Strong leadership and organizational abilities.
- Willingness to build professional relationships with staff and clients.
- Excellent communication, motivational, and interpersonal skills.
CyberFortress Core Values:
Our core values aren’t just words on a page. They form the foundation of how we operate as individuals and a company.
- People First: We provide the opportunity for everyone to do meaningful work with people they love to work with.
- Humble and Driven to Results: We “roll up our sleeves” and are willing to pitch in when and where it is needed.
- Why and What's Next: We let curiosity continue to ask the next question until we have a clear picture of a great outcome.
- Act on the Truth: We speak up, get to the facts of the situation, and make the hard decisions in a healthy way.
Our Commitment to a Total Rewards Package:
All work and no play is no way to live. At CyberFortress, we believe in fair pay and fair play. That means we pay competitive salaries and make sure that everyone has plenty of time for life, family and friends outside of the office.
- Competitive data driven salary
- Company paid benefits such as Healthcare, Dental, Vision, Disability, and Life
- Generous 401k matching
- Pick your own equipment. You’ll get a budget to spend on whatever laptop, monitor, and office equipment you desire
- Paid time off
- Volunteer time off