tech product manager sr- store analytics -

Posted Jan 21

Full Job Description

technical product manager sr- store analytics (

Job Number:

230001337 )

Job Posting

: Jan 20, 2023

Job Posting End Date

: Feb 3, 2023

Location

: US-WA-Seattle-Starbucks Support Center

Is this role eligible for remote or hybrid work? : Yes-Remote

Starbucks - Technology

Schedule

: Full-time

Pay Range : $116,600-206000/Annually

Bonus Eligible : Yes

Job Summary and Mission

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. The Data Democratization team, as part of the larger Data, Analytics, Insights and Business Operations team at Starbucks works to achieve this connection by providing trusted data at the right time to the right people to generate insights and take action. The technical product manager, senior has responsibilities for facilitating the development lifecycle for specific areas of the data and analytics ecosystem as well as serving as a change agent for the enhancement and extensibility of existing products and services within the team.

The right candidate will possess strong product management background with demonstrated experience in the solutioning for and execution of products, services and features which create business value and deliver impact in the data and analytics arena. This role will effortlessly find a balance between influence and partnership with a variety of cross-functional teams to define and align on the roadmap, prioritization, solution architecture, and engineering approach associated with strategic initiatives at Starbucks.

Summary of Key Responsibilities

Responsibilities and essential job functions include but are not limited to the following:

  • Manages a cross-team digital product roadmap; facilitates roadmap and vision conversations across multiple products and services to ensure delivery of highest business value with focus on customer experience and usability
  • Represents customer experience context to engineering teams translating customer experience into technical requirements and product solutions
  • Responsible for defining the acceptance criteria of a product feature to align with customer, business, and technical strategy goals
  • Responsible for documentation of requirements and acceptance criteria per process provides guidance to others in working team; Defines product performance and effectiveness metrics that measure and benchmark product success
  • Partners with cross-functional teams as a data champion assisting with growing data literacy across the organization
  • Performs validation of feature against customer and business goals and acceptance criteria
  • Determines technical feasibility, dependencies, and constraints of features with support from neighboring teams as needed
  • Identifies technical tradeoffs, escalates risks, and manages mitigation in collaboration with neighbor Starbucks Technology teams
  • Communicates effectively with technology and business teams independently
  • Acts as a coach/mentor to team on various technical product manager competencies
  • Monitors feature performance to find opportunities to address continuous improvement.
  • Drives optimization and process improvements between product, design, and development teams
  • Stays abreast of new technology capabilities and leverages knowledge in contributing to product solutions
  • Recommends and plans innovative products and features
  • Works with product managers to scope and prioritize upcoming projects into the roadmap
  • Builds effective relationships with key internal engineering, product and design teams

Basic Qualifications

  • Bachelor’s degree or equivalent experience in a related field
  • Demonstrated ability to use analytics and optimization tools to inform product planning and prioritization (5 years)
  • Demonstrated ability to work with design and engineering to deliver customer facing features (5 years)
  • Hands on experience in developing roadmaps, priorities, features, story outlines, writing user stories, refining product backlogs, and coordinating/prioritizing conflicting requirements in a fast-paced, changing environment with variety of stakeholders (5 years)
  • Industry experience in a technology environment with a record of successfully delivering complex products (7+ years)

Preferred Qualifications

  • 7+ years of industry experience in a technology environment with a record of successfully delivering complex products
  • Hands on experience in developing technical roadmaps, story outlines, writing user stories, refining product backlogs, and coordinating/prioritizing conflicting requirements in a fast-paced, changing environment
  • Strong verbal and written communications skills, ability to quickly master new systems and/or processes, capacity to stay organized while managing competing priorities
  • Detail- and results-oriented, able to analyze data to justify product decisions and apply key learnings.
  • Ability to thoroughly understand complex business and technical issues and influence decision making
  • Ability to plan for and review technical programming specifications
  • Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities
  • Strong verbal and written communications skills
  • Consistently uses communications skills to influence outcomes
  • Ability to influence others without authority to get things done in a timely fashion
  • Ability to balance multiple priorities and meet deadlines
  • Strong knowledge of agile development practices, methodologies, and tools
  • Experience working with various reporting tools like Tableau and/or PowerBI preferred

The pay range for this position may be narrower than that displayed, depending on where the work is performed.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com.