Technical Product Manager

Posted Feb 14

Full Job Description

Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive. When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement. Join Visa: A Network Working for Everyone.

Job Description VISA Regional Solutions and Digital Partnerships (RSDP) develops, delivers, and manages end-to-end technology products to promote the growth of digital commerce and mobilization of payments in emerging and developed markets. Within RSDP organization, the innovation center and regional solutions technology team develops region-specific payments solutions and runs customer pilots across different geographies to showcase state of the art and next generation payment technologies. The innovation center and the regional solutions technology team is looking for a TPM leader who is passionate about being creative, learn new technology trends in payments space, understand market dynamics and collaborate with the product managers. Successful candidate will be highly adaptable, possess strong interpersonal and organizational skills, and effectively manage multiple work streams. As TPM, you will collaborate with the regional product teams to create requirements document and work with the program management and the engineering team to ensure timely delivery of solutions for VISA clients and partners. You will participate in solution architecture design and API specifications to ensure that the solution is extensible and can scale to support multiple regions. You will work together with the product and the engineering team to define milestones and deliverables. You will collaborate with the program management team to ensure that the deliverables are on track and meeting delivery dates. This role is an individual contributor role that requires to work with executives across product and engineering orgs. The ideal candidate for this position will have more than five years of experience in technology as a developer or technical product manager working in an agile development environment. Minimum 3 years of experience as a product manger is highly desirable. Accountabilities - General: Technical product management functions including functional specs, roadmap, issue/risk management, and definition of success criteria for pilots. Extensive cross-organization collaboration with internal VISA groups and external partners to ensure that requirements are clearly understood Interface with various technology teams and business stakeholders to identify requirements, converting them to functional specs, prioritizing, and driving execution. Be the customer (internal and external) seat in the engineering team. Should have deep passion for satisfying customer needs and influencing design and priority appropriately. Define milestones for internal teams and external partners such that the product delivery dates are met as per the clients’ needs. Represent the product team in engineering team meetings and provide clarifications regarding features and requirements. Create high level technical solution for the pilots and highlight any external dependencies and technology risks. Create product pipeline for pilots and own the roadmap for internal platform initiatives. Work closely with the engineers and contribute to the development of design artifacts and Quality Assurance test plans Plan and conduct User Acceptance Testing with key stakeholders, Bug bashes, and hackathons Provide guidance to the product team regarding technical feasibility during the definition phase of the pilots. Understand business objectives and define KPIs together with the product team. Provide updates and highlight any technical issues on weekly basis to the executive management Manage multiple projects simultaneously and ensure on-time/quality delivery This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

Qualifications

Basic Qualifications: • 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD • Educational background in Computer Science/Engineering. MBA is a plus Preferred Qualifications: • 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD • 5+ years of relevant experience in technical product or technical program management. Experience as a product manager is highly desirable. • Excellent analytical and problem-solving abilities, ability to use hard data and metrics to back up assumptions and evaluate outcomes • Reputation for being a collaborative thought partner and business leader, with ability to organize and motivate work across multiple team boundaries • Ability to fully understand technical architecture, APIs and overall system design • Management skills with demonstrated ability to facilitate product planning, development and user acceptance testing efforts • Excellent communication and presentation skills at all organizational levels • Experience in working with agile lifecycle and/or tracking and process management tools, e.g. JIRA U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 142,300 to 185,000 USD, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 142,300.00 to 185,000.00 USD, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.